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Problem Possible cause Solution
The mains plug is not con‐
nected to the mains socket
correctly.
Connect the mains plug to
the mains socket correctly.
There is no voltage in the
mains socket.
Connect a different electri‐
cal appliance to the mains
socket. Contact a qualified
electrician.
The appliance is noisy. The appliance is not sup‐
ported properly.
Check if the appliance
stands stable.
Acoustic or visual alarm is
on.
The cabinet has been re‐
cently switched on.
Refer to "Door Open
Alarm" or "High Tempera‐
ture Alarm".
The temperature in the ap‐
pliance is too high.
Refer to "Door Open
Alarm" or "High Tempera‐
ture Alarm".
The door is left open. Close the door.
The compressor operates
continually.
Temperature is set incor‐
rectly.
Refer to "Control Panel"
chapter.
Many food products were
put in at the same time.
Wait a few hours and then
check the temperature
again.
The room temperature is
too high.
Refer to "Installation" chap‐
ter.
Food products placed in
the appliance were too
warm.
Allow food products to cool
to room temperature be‐
fore storing.
The door is not closed cor‐
rectly.
Refer to "Closing the door"
section.
The FastFreeze function is
switched on.
Refer to "FastFreeze func‐
tion" section.
The compressor does not
start immediately after
pressing the "FastFreeze",
or after changing the tem‐
perature.
The compressor starts af‐
ter a period of time.
This is normal, no error
has occurred.
Door is misaligned or inter‐
feres with ventilation grill.
The appliance is not level‐
led.
Refer to installation instruc‐
tions.
Door does not open easily. You attempted to re-open
the door immediately after
closing.
Wait a few seconds be‐
tween closing and re-open‐
ing of the door.
The lamp does not work. The lamp is in stand-by
mode.
Close and open the door.
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