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16
TROUBLESHOOTING
When the status LED blinking in red rapidly, it may related to the below
reasons.
Error Actions
Device does not work
• Make sure the battery level is not too low. If it is, recharge
the device
• Press the reset button for 10s to restart if the device is
unresponsive
• Make sure the MicroSD card is inserted without card error
• Make sure the rmware is up to date or successfully
upgraded. If not, please re-install the rmware upgrade
MicroSD Card Error
• Check if the MicroSD card is inserted properly
• Check if the MicroSD card is full
• Check if the MicroSD card is corrupted
• Check if the MicroSD card is compatible
Overheating
• Wait until the device temperature returns to normal, the
device will resume working again
Lost Connection
• Make sure the smartphone Bluetooth® / Wi-Fi® connection
is properly set up
• Make sure selection of device on the App is correct
• Make sure smartphone OS is compatible and up to date
Remote Control Failed
• Make sure the device is connected with the App
• Make sure the App and rmware are up to date
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