
User guide
Billi B-5000
Tap options XL, XT, XR

2
User guide
Billi B-5000 – XL, XT, XR.
Contents
Warnings & Important information ........2
General Maintenance.....................3
Features and Modes......................4
Tap Options & Operation
XL Tap.................................5
XR & XT Tap ...........................6
Dispenser Icon Codes
XL Tap.................................7
XT Tap.................................8
XR Tap ................................9
Filtration Information ....................10
Changing the filter ......................11
Service Support ........................12
Warnings & Important information
– For continued safety of this appliance it
must be installed, operated and maintained
in accordance with the manufacturer's
instructions.
– Your appliance should be installed
by a suitably qualified tradesperson.
– For correct operation of this appliance
it is essential to observe the instructions
as outlined in this booklet.
– Do not use this appliance with water that
is microbiologically unsafe or with water
of unknown quality without adequate
disinfection before or after the system.
Systems certified for cyst reduction
may be used on disinfected water
that may contain filterable cysts.
– Filter replacement must be performed
at intervals of not more than 12 months.
– Use this appliance only as directed
in these instructions and only for its
designed purpose.
– This appliance is not intended for use by
persons (including children) with reduced
physical, sensory or mental capabilities,
or lack of experience and knowledge,
unless they have been given supervision or
instruction concerning use of the appliance
by a person responsible for their safety.
– This appliance is not suitable in an area
where a water jet could be used.
– Children should be supervised to ensure
that they do not play with the appliance.
– DANGER: The operation of the thermal
cut-out indicates a possibly dangerous
situation. Do not reset the thermal cut-out
until the water heater has been serviced
by a suitably qualified person.
– WARNING: Do not connect any restrictor
or pressure relief device to the vent pipe
of this water heater if installed.
– If the supply cord is damaged, it must be
replaced by the manufacturer, its service
agent or similarly qualified persons in
order to avoid creation of a hazard.

– Billi hose sets as supplied with the appliance
are to be used. Old or other manufacturer’s
hose sets should not be re-used.
– If the appliance is located where the
ambient air temperature could fall below
4°C when the heater is not in use, do not
turn o the power supply to the appliance.
This safeguard does not oer the same
protection to the connecting pipework
and fittings.
– The ambient temperatures this unit
should operate within are 5°C to 30°C.
– Turn o power to unit, by unplugging
the power cord from the power point,
if water supply is turned o
Caution and safety
Boiling water is dangerous and can cause
severe burns, particularly with young children.
Boiling water must always be handled with
caution. Use this appliance only as directed
in these instructions and only for the purpose
for which it has been designed. Your Billi
B-5000 is designed to be safe and practical.
In an environment with young children,
it is recommended that the boiling water
safety switch is activated.
The following safety features have been
included:
– Ergonomic levers
– Levers/touch activations located safely
above water outlet.
– Smooth electronically controlled boiling
water flow rate. Flow is briefly reduced as
water first enters cup to prevent splashing.
– Dispenser remains cool to touch.
– Childproof safety switch.
– Boiling water Safety Isolation mode.
General Maintenance
Your Billi B-5000 has been designed to require
minimal maintenance other than replacement
of filter cartridges. During each filter change,
check all water connection fittings for signs
of leakage. Check all tubing for any signs of
damage. Check the cupboard area around the
base of unit for any signs of moisture. Ensure
side vents of the under bench module are kept
clear and airflow is not obstructed. Restricted
airflow will cause inecient operation of the
refrigeration system.
—Cleaning the dispenser
Your Billi B-5000 Dispenser is fabricated
from solid zinc casting material with tough
protective chrome plating. Proper care of the
Billi Electronic dispenser crucial; Avoid using
abrasive cleaners. Wipe clean using a damp
cloth. Use of a non-solvent, non-smearing
cleaner such as Windex is recommended.
Do not pour water over dispenser.
Cupboard ventilation requirements
Your Billi B-5000 underbench module requires
minimal cupboard ventilation and requires
air space around the unit of 100mm. Care
should be taken when using the cupboard
space, to avoid stretching or damaging plastic
pipe work. Check fittings and tubing at each
filter change for signs of damage or leakage.
Always ensure access to power switch and
water supply tap is not restricted.
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User guide
Billi B-5000 – XL, XT, XR.

User guide
Billi B-5000 – XL, XT, XR.
Features and Modes
Dispenser Swivel
The B-5000 dispenser incorporates a swivel
function, allowing the dispenser to be swung
out of the way if more sink space is required.
A central position stop provides positive
location during normal usage.
Safety Timeout
Your Billi B-5000 incorporates a water delivery
Safety Timeout to prevent an uncontrolled
flow of water. Water flow stops automatically
after a set time interval. Flow can be started
again by releasing and pressing the dispenser
lever or buttons.
Boiling water timeout – 10 secs;
Chilled water – 1 minute.
Childproof safety switch
Your Billi B-5000 is fitted with a childproof
safety lock-out feature to protect against
accidental dispensing of boiling water and
the risk of burns. Please refer to safety
switch settings on page 5.
Self learning timer (EcoIntelligence)
Your Billi B-5000 incorporates an energy
saving self learning timer. This timer
learns the users behaviour over a period
of time (up to one month) and pre-empts
the need for water throughout each 24-hour
period over a week. Data is lost when the
power is removed however learnings from
the first days use is applied to the entire
learning cycle so the unit will quickly
resume intelligent timer operation.
When the self-learning timer is enabled
the unit will enter standby if no water is
expected to be used for a 3 hour or more
period. The unit will shutdown completely
if no water is expected to be used for a 6
hour or more period. In oce environments
this feature will typically cause the unit to
turn o outside normal business hours,
ie: overnight and on weekends. In domestic
environments with no one home during
working hours the unit will turn o through
each weekday but may remain on at night
and during weekends. See page 6 for
dispenser icons. To activate, refer to
Options, page 5.
Standby Mode
Standby operation may be optionally
enabled to reduce power consumption.
In standby mode the hot water set point is
reduced to 72°C and the cold water set point
is increased to 18°C. When enabled, standby
is invoked after two hours from the time of
last use. When a tap lever or button is
pressed in standby no water is dispensed.
The indicators will flash to indicate the
water is not ready. The lever or button can
be repressed to dispense water. During
Standby mode the moon & star icon will flash.
See page 6 for dispenser icons. To activate,
refer to Options, page 5.
Boiling water disabled mode
Your Billi B-5000 features an additional
boiling water safety isolation feature.
Once activated, delivery of boiling water
becomes totally disabled. Chilled water
can be dispensed normally.
During this mode, the red, hot, icon will remain
o. To activate, refer to Options & Operation,
Safety Switch Settings, page 5.
Holiday mode
Holiday Mode is provided to save energy
when the unit will not be used for long periods.
In this mode both the water chiller and water
heater are disabled and the unit will use
very little power. Pressing the Pressure
Relief button places the unit in Holiday Mode.
The unit will exit Holiday Mode if either the
power is turned o then on or if any of the
levers are pressed. The Self Learning Timer
will ignore user behaviour while the unit is in
Holiday Mode and resume normal operation
when the mode is terminated. Holiday Mode
is indicated by the star & moon icon being
illuminated. See page 6 for icon images.
4

5
User guide
Billi B-5000 – XL.
Options and Operation
To operate, simply press the left lever to
dispense boiling water and the right lever to
dispense chilled. When lifted the levers will
latch for continual delivery, until released with
a light press.
Operating modes can be selected by the user
by entering Options Mode.
Within the options mode, you can set the safety
switch through the hot water lever and power
save mode through the cold water lever.
To enter the options mode:
1. Turn on the unit and wait for normal
operation (red & blue icons are both
illuminated constantly).
2. Push both the hot and cold levers down
& then while holding the two levers down
touch the safety switch indent at the back
of the black panel. Hold both levers and
safety switch for 3 seconds.
3. Icons will flash yellow.
4. Release both the levers & safety switch.
5. Unit is now in options mode.
6. If you wish to change or set the safety
switch mode, follow the safety switch
settings procedure below. If you wish
to change or activate the power saving
mode follow the power save mode
settings procedure below.
Safety Switch settings
The Red padlock indicates the dierent
safety settings enabled. To change or activate
a setting once in options mode as above, press
and release the hot (left) lever to scroll through
the following options;
– Red Icon O: indicates the hot tap
is disabled.
– Padlock icon on, Red icon on: indicates
safety switch is enabled
– Red Icon On: indicates normal operation
with safety switch not enabled.
To save new setting and exit Options Mode,
touch the safety switch and release. Wait 10
seconds for unit to return to normal operation,
with the desired settings.
To dispense boiling water once the safety
switch is activated simply touch the indent
on the black panel, at the back of the tap.
You will be able to dispense boiling water for
8 seconds. After 8 seconds the safety switch
will automatically reactivate, and the red
padlock icon will appear again.
Power save mode settings
(EcoIntelligence, standby or on 24/7)
The Green icons on the tap indicate the
power save level that is selected. To change
or activate a setting once in options mode
press and release the cold(right) lever to
scroll through the following options;
– Green Leaf icon: indicates Eco Intelligence
self learning timer is enabled.
– Moon & Star Icon on: indicates Standby
Mode is enabled.
– Blue Icon On, no green icons: indicates
system is in 24 hour continuous mode
To save new setting and exit Options Mode,
press the safety switch and release. Wait 10
seconds for unit to return to normal operation,
with the desired settings.
Holiday mode
To set press the pressure relief valve located
under the unit cover beside the filter housing.

User guide
Billi B-5000 – XT, XR.
6
Options and Operation
To operate, simple press the red (left) button
to dispense boiling water, and blue (right)
button to dispense chilled filtered water.
When the red or blue lights are double
tapped, the water will dispense continually
until interrupted by another light press of
either blue or red buttons.
Operating modes can be selected by the user
by entering option mode. Within the options
mode, you can set the safety switch thorough
the red button (left) and power save mode
through the blue button (right)
To enter the options mode:
1. Turn on the unit and wait for normal
operation (red and blue buttons are both
illuminated constantly)
2. Press both the red and blue buttons.
While pressing the two buttons, touch
the red lock icon located in the middle
and towards the back of the lens.
Press and hold both red and blue buttons
and safety switch for three seconds.
3. Icons will flash yellow.
4. Release the safety switch and buttons.
5. Unit is now in options mode.
6. If you wish to change or activate the power
saving mode, follow the power save mode
settings procedure below.
Safety Switch settings
The Red padlock indicates the dierent
safety settings enabled. To change or activate
a setting once in options mode as above,
press and release the red (left) button to
scroll through the following options;
– Red Icon O: indicates the hot tap
is disabled.
– Padlock icon on, Red icon on: indicates
safety switch is enabled
– Red Icon On: indicates normal operation
with safety switch not enabled.
To save new setting and exit Options Mode,
touch the safety switch and release. Wait 10
seconds for unit to return to normal operation,
with the desired settings.
To dispense boiling water once the safety
switch is activated simply touch the red lock
icon on the top of the lens. You will be able
to dispense boiling water for 8 seconds.
After 8 seconds the safety switch will
automatically reactivate, and the red
padlock icon will appear again.
Power save mode settings
(EcoIntelligence, standby or on 24/7)
The Green icons on the tap indicate the
power save level that is selected. To change
or activate a setting once in options mode
press and release the blue (right) button
to scroll through the following options;
– Green Leaf icon: indicates Eco Intelligence
self learning timer is enabled.
– Moon & Star Icon on: indicates Standby
Mode is enabled.
– Blue Icon On, no green icons: indicates
system is in 24 hour continuous mode
To save new setting and exit Options Mode,
press the safety switch and release. Wait 10
seconds for unit to return to normal operation,
with the desired settings.
Holiday mode
To set press the pressure relief valve located
under the unit cover beside the filter housing.

User guide
Billi B-5000 – XL.
7
Dispenser Icon
Orange dot.
Flashes when filter change due. On constant when overdue.
Red lock illuminated.
Safety button activated. To use, press the indent on the
back of the tap momentarily & lift or press the boiling lever.
Green leaf illuminated.
Eco intelligence.
Green moon & stars illuminated.
In holiday mode. Red & blue icons will not be displayed in this mode.
Green moon & stars flashing
In standby mode. Red & blue icons will not be displayed in this mode.
Red dot.
Flashes when heating up to temperature. On constant when
boiling water ready. O when in holiday or standby mode.
Blue dot.
Flashes when chilling. On constant when chilled water ready.
O when in holiday or standby mode. Red & blue dots will
flash yellow if the unit goes into fault.
Dispenser Icon codes
Red
Blue
Red
Blue
Red
Blue
Red
Blue
Orange
Orange
Normal operation
Normal operation
Operating temperatures
of hot and cold water not
yet reached
Boiling water disabled
System in holiday or
standby mode or o
Unit in fault mode

8
User guide
Billi B-5000 – XT.
Dispenser Icon
Orange dot.
Flashes when filter change due. On constant when overdue.
Red lock illuminated.
Safety button activated. To use, press the red lock icon on the
top of the tap momentarily & press the red button (left).
Green leaf illuminated.
Eco intelligence.
Green moon & stars illuminated.
In holiday mode. Red & blue icons will not be displayed in this mode.
Green moon & stars flashing
In standby mode. Red & blue icons will not be displayed in this mode.
Red ring.
Flashes when heating up to temperature. On constant when
boiling water ready. O when in holiday or standby mode.
Blue ring.
Flashes when chilling. On constant when chilled water ready.
O when in holiday or standby mode. Red & blue rings will
flash yellow if the unit goes into fault.
Dispenser Icon codes
Red
Blue
Red
Blue
Red
Blue
Red
Blue
Orange
Orange
Normal operation
Normal operation
Operating temperatures
of hot and cold water not
yet reached
Boiling water disabled
System in holiday or
standby mode or o
Unit in fault mode

9
User guide
Billi B-5000 – XR.
Dispenser Icon
Orange dot.
Flashes when filter change due. On constant when overdue.
Red lock illuminated.
Safety button activated. To use, press the red lock icon on the
top of the tap momentarily & press the red button (left).
Green leaf illuminated.
Eco intelligence.
Green moon & stars illuminated.
In holiday mode. Red & blue icons will not be displayed in this mode.
Green moon & stars flashing
In standby mode. Red & blue icons will not be displayed in this mode.
Red ring.
Flashes when heating up to temperature. On constant when
boiling water ready. O when in holiday or standby mode.
Blue ring.
Flashes when chilling. On constant when chilled water ready.
O when in holiday or standby mode. Red & blue rings will
flash yellow if the unit goes into fault.
Dispenser Icon codes
Red
Blue
Red
Blue
Red
Blue
Red
Blue
Orange
Orange
Normal operation
Normal operation
Operating temperatures
of hot and cold water not
yet reached
Boiling water disabled
System in holiday or
standby mode or o
Unit in fault mode

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Billi Filter Cartridges
The Billi B-5000 features the Billi swing-
change filtration system. The B-5000 is fitted
with a single filter. The filters use Fibredyne™
technology which is fibrous and matted
together, increasing the surface area of the
carbon, meaning there is greater contact
time and improved quality of filtration. It
incorporates five stage filtration, removing
sediment and chemical elements as well as
enabling minerals to flow though the appliance
without allowing scale build up and arresting
the growth of bacterial microorganisms such
as giardia and cryptosporidium. Use only
genuine filters as designed for this system. All
drinking water filtration systems should be
flushed after a period of non-use.
Replacement of Billi Filter Cartridge
Periodic replacement of your Billi B-5000
filter cartridge is necessary to maintain the
sparkling cleanliness and purity of your
drinking water.
A replacement filter change service is
available. To arrange, contact the Billi Service
centre on 1800 812 321.
If you wish to install the replacement filter
cartridges yourself, filters can be purchased
online at www.billi.com.au or through a
certified agent which will provide genuine Billi
replacement filter cartridge sets.
Filter Change Due Monitor
The B-5000 filter change due monitor operates
by counting the number of cups dispensed
and the number of days elapsed until
a pre-set level is reached. Once reached,
the yellow filter icon as pictured above
will turn on. The B-5000 will continue to
operate while the filter indicator is flashing.
Water filters installed in areas with higher
levels of sediment will experience a reduced
service life. It may be necessary to change
filters before the change filter indicator
flashes. If particularly dirty water is noticed
coming through the water supply, e.g. from
other tap ware, immediately place your Billi
B-5000 into Holiday Mode by pressing the
Pressure Relief button. This will help prevent
premature blocking of the filter cartridges.
Filter
Type
Order
Part No. Suits Micr. Filters Sediment Chlorine VOCs Chemicals
Taste
Odour
Fluoride
Minerals
Expected
Life
Prem. 994002
Billi
B-5000
0.2 Single
Slight
6 - 12
months
Stand. 994001
Billi
B-5000
5.0 Single
6 - 12
months
Billi Filter Cartridges – Reduces & Removal
User guide
Billi B-5000 – XL, XT, XR.

11
User guide
Billi B-5000 – XL, XT, XR.
Filter removal and
replacement instructions
Important note: Please ensure you remove the
foam packing under the filter before installing.
1. Remove the front panel.
2. Place the unit in Holiday Mode by
pressing the Pressure Relief button once.
The lights on the dispenser will alternate
and then go o
3. Hold filter and swing towards you slowly.
The top of the filter is in a hinged cradle
assembly. It should stop after approximately
30 degrees of travel.
4. The filter can now be released from the
holding cradle by pulling down on the filter.
5. Take care not to spill water in the base of the
tray. If so wipe gently with absorbent paper.
6. Install new filter into the same location
by pushing all the way up into the cradle.
7. Push filter back into the unit until it locks
into place. Power light should come back on.
8. Flush chilled side until water flow stops.
Wait 10 minutes.
Repeat these steps 2 times.
9. Check for any leaks from around the
filter, hosing or pipeworks.
10. Replace the front cover.

12
User guide
Billi B-5000 – XL, XT, XR.
Thank you for choosing to install a
Billi B-5000 Drinking Water Appliance.
Your B-5000 is manufactured to
exacting standards using high quality
materials and with proper maintenance
and care, should function for many
years.
For information on our filtration
and service contract please contact
Billi Head Oce on 1800 812 321
or email us at [email protected].
For technical support please call
1800 812 321 and speak to one of
Billi’s experienced technician’s.
To book a service call out request
a filter change or please contact
the Billi Service Centre on
1800 812 321 or book online
at www.billi.com.au/Service-Centre
Filter cartridges are also
available for purchase online
at www.billi.com.au/Buy-Filters.

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Billi Australia Pty Ltd
42 Lucknow Crescent, Thomastown
Victoria 3074 Australia
Telephone +61 3 9469 0400
Facsimile +61 3 9469 0499
www
.billi.com.au
Designed and manufactured in Australia.
As Billi Australia Pty Ltd has a policy of
continual improvement, all details are
subject to change without notice. All
goods are sold subject to our published
terms and conditions. Billi is a
registered trademark. 0618
