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iCE & WATER
Icemaker is not Refrigerator was recently installed or It may take up to 24 hours for each compartment to
making ice. icemaker recently connected, reach the desired temperature and for the icemaker to
begin making ice.
Icemaker not turned on. Locate the icemaker ON/OFF button and confirm that
it is turned ON.
The refrigerator is not connected to Connect refrigerator to the water supply and turn the
a water supply or the supply shutoff water shutoff valve fully open.
valve is not turned on.
Icemaker shutoff (feeler arm) If your icemaker is equipped with an ice shutoff arm,
obstructed, make sure that the arm moves freely.
Reverse osmosis water filtration Reverse osmosis filtration systems can reduce the
system is connected to your cold water pressure below the minimum amount and result
water supply, in icemaker issues. (Refer to the Water Pressure
section.)
Not dispensing water. New installation or water line recently
connected.
The dispenser panel is locked.
The dispenser is not set for water
dispensing.
Dispense 2.5 gallons of water (flush for approximately
5 minutes) to remove trapped air and contaminates
from the system. Do not dispense the entire 2.5
gallon amount continuously. Depress and release the
dispenser pad for cycles of 30 seconds ON and 60
seconds OFF.
Press and hold the Lock button for three seconds to
unlock the control panel and dispenser.
The dispenser can be set for ice or waten Make
certain that the control panel is set for the proper
operation. Press the Water button on the control panel
to dispense water.
Refrigerator or freezer doors are not Water will not dispense if any of the refrigerator
closed properly, doors are left open.
Water filter has been recently
removed or replaced.
Tubing connecting refrigerator to
house supply valve is kinked.
The house water supply is not
connected, the valve is not turned on
fully, or the valve is clogged.
After the water filter is replaced, dispense 2.5 gallons
of water (flush for approximately 5 minutes) to remove
trapped air and contaminates from the system. Do not
dispense the entire 2.5 gallon amount continuously.
Depress and release the dispenser pad for cycles of
30 seconds ON and 60 seconds OFF.
The tubing can kink when the refrigerator is moved
during installation or cleaning resulting in reduced
water flow. Straighten or repair the water supply line
and arrange it to prevent future kinks.
Connect refrigerator to the water supply and turn the
water shutoff valve fully open.
If the problem persists, it may be necessary to contact
a plumber.
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