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17
Warranty
Model number
Serial number
Retailer purchased from
Date of purchase
Type of Gas
LPG
Natural Gas
BeefEater Sales International
visit our website: www.beefeaterbbq.com for
details of your nearest BeefEater stockist, or e-mail:
mail@beefeaterbbq.com
SERVICE ASSISTANCE
To assist you when contacting your after sales service contact to arrange a service call please complete the following details and have
them ready when you call. You do not need to register your warranty. However, you must retain your receipt or proof of purchase. When
claiming warranty for this appliance you must provide a copy of your proof of purchase receipt. No claims for warranty will be accepted
without proof of purchase.
Should any part fail due to defective
workmanship or faulty materials within
the specified period from the date of
purchase, BeefEater or its distributor will
repair or, (at distributors option), replace
the defective part free of charge.
LP / Propane Gas Cylinder
The cylinder manufacturer is responsible
for the materials, workmanship and
performance of the gas cylinder. Contact
your dealer or the cylinder manufacturer
in respect of all warranty claims or
service.
Warranty Administration
In Australia, warranty is administered by
BeefEater Barbecues. In other countries,
contact your authorised BeefEater retailer
for details of your BeefEater distributor.
To ensure speedy processing of your
warranty service claim, ensure that you
record all specific details about your
appliance in the space provided. Keep this
information handy for future reference.
NOT COVERED
Storage
Exposure of the barbecue appliance to
the elements should be minimised. Once
the unit has cooled and is cleaned, store
the barbecue under cover. Polyester/
Vinyl barbecue covers are an optional
accessory that will ensure years of
trouble free operation.
This warranty does not cover the
purchaser or any other person for
damage, malfunction or loss due to the
following:
Lack of maintenance, abuse,
neglect, misuse, accident or improper
installation of this appliance.
Scratches, dents, corrosion or
discolouring caused by heat, abrasive
or chemical cleaners or chipping on
porcelain parts.
Corrosion or damage caused by
exposure to the elements, grease fires,
insects, weather or hail.
Note: Barbecues must be covered when
•
•
•
not in use.
Cleaning and normal wear and
tear. Service calls of this nature are
chargeable.
Rusting of cast iron plates, grills and
burners.
Note: Rust should be removed by a scrub
pad and the surface coated with cooking
oil. See owners manual – Caring for cast
iron cooking surfaces. Cooktops must be
covered when not in use.
Commercial use of the barbecue.
Unauthorised repairs during the
warranty period
Removal or re-installation costs.
Cracks and weathering of timber parts
caused by exposure to the elements
or damage by weather, heat, insects,
chemicals or foods acids or juices.
Glass – All glass components are
covered by a 30 day – first up failure
warranty. All claims for glass breakage
must be made within 30 days from the
date of purchase. Claims for breakage
after this period will not be recognised.
Conditions of Warranty
The appliance is delivered to the
BeefEater distributor’s service
department or authorised service agent
and freight charges both ways are paid
by the owner. No liability is accepted
for loss or damage during transit.
The appliance is installed by a qualified
person and operated and maintained
in accordance with the instructions
supplied. Repairs or service must be
carried out by an authorised person.
Installation must conform to the
applicable Gas, Electrical and Building
standards laid down by the local codes
for your country or region.
No alterations or repairs have been
carried out without obtaining the
distributors prior consent. Such repair
or any replacement does not extend
the warranty period.
Proof of purchase together with the
•
•
•
•
•
•
•
1.
2.
3.
warranty card must be provided to
verify purchase date and establish
the warranty period. Only the original
purchaser is covered under this
warranty.
The warranty period is calculated from
the date of purchase only.
Where this warranty is inconsistent
with any state laws, the statutory rights
of the purchaser shall prevail.
Parts installed from other manufacturers’
products will void this warranty.
4.
5.
Warranty Terms
Barbecue Frame 5 years
Cast Iron Burners 2 years
Cast Iron Cooktops 2 years
Valves 2 years
Ignition System 2 year
Vaporizer Grids & Refl ec-
tors
1 year
All other parts 1 year
Roasting Hoods
Body 5 years
Cast Alloy Parts 5 years
Glass (all claims for breakage must be
made within 30 days of purchase)
All other parts 1 year
Side Burners
Body 1 year
Burner 1 year
Cast Alloy Parts 1 year
All other parts 1 year
Trolleys
Galvanised Steel Parts 1 year
Timber Parts 1 year
All other parts 1 year
bbq.indd 17 3/02/2006 15:19:44
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