Monogram ZIPS360NNSSH2P User Manual

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18 49-1000460 Rev.0

TROUBLESHOOTING

PROBLEM POSSIBLE CAUSE

REFRIGERATOR DOES NOT OPERATE May be in defrost cycle when motor does not operate for about 45 minutes.

Temperature control in the OFF position.

If interior light is not on, refrigerator may not be plugged in at wall outlet.

The house fuse is blown/house circuit breaker is tripped. Replace fuse or

reset the breaker.

MOTOR OPERATES FOR LONG PERIODS OR

CYCLES ON AND OFF FREQUENTLY

(Modern refrigerators and with more

storage space and a larger freezer require

more operating time. They start and stop

often to maintain even temperatures.)

Normal when refrigerator is first plugged in. Wait 24 hours for the refrigerator

to completely cool down.

The new variable speed compressor is designed to run for longer periods of

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or fan speeds accelerate based upon door openings and/or increased food

loads.

You may hear the fans spinning at high speeds. This happens when the

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The fans are helping to maintain the correct temperatures.

Door left open or package holding door open.

If either door is open for over 3 minutes, you may hear the fans come on in

order to cool the light.

Hot weather or frequent door openings. This is normal.

Temperature controls set at the coldest setting. See Temperature Controls.

THUMPING SOUND WHEN DOOR IS CLOSED This is a normal operating sound.

The mechanism that closes the door makes a slight thumping sound as it

passes over its lever point, at approximately 80 degrees.

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OPERATING SOUNDS The refrigerator is so quiet, that most of the time you will hear low or no

operating noise.

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compartments - another fan cools the compressor motor.

The fans change speeds in order to provide optimal cooling and energy

savings.

These NORMAL sounds will also be heard from time to time:

– You may hear a whooshing or gurgling sound when the doors close. This

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– A water dripping noise may occur during the defrost cycle as ice melts

from the evaporator and flows into the drain pan.

– The flow of refrigerant through the refrigerator cooling coils may make a

gurgling noise like boiling water.

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– You may hear cracking or popping sounds when the refrigerator is

first plugged in or during/after the defrost cycle. This happens as the

refrigerator cools to the correct temperature.

– Electronic dampers click open and closed to provide optimal cooling and

energy savings.

– The compressor may cause a clicking or chirping sound when attempting

to restart (this could take up to 5 minutes).

– The electronic control board may cause a clicking sound when relays

activate to control refrigerator components.

– Ice cubes dropping into the bin and water running in pipes as icemaker

refills..

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VIBRATION OR RATTLING (Slight vibration is

normal.)

Refrigerator may not be properly installed.

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Monogram ZIPS360NNSSH2P ZIPS360NNSS+ZKSB2H2PNSS 36 Inch French Door Refrigerator with Statement Handle Kit, 20.76 cu. ft. Capacity, Automatic Defrost, Adjustable Glass Shelves and Independent Temperature Controls in Stainless Steel

User Manual - Page 18