Loading ...
Loading ...
Loading ...
2
Note: If there is other trouble,special tools should be used meanwhile the maintenance must be implemented
by professional specialists from the manufacturer, its maintenance or similar departments to avoid danger.
Warranty
This product is covered by Rock&Rocker warranty for 12 months on items like pump and motor,
normal wear items like hoses. seals, o-rings, valves,lance and nozzles against defect in material
and workmanship for 90 day,please contact us by the following ways to launch a warranty. We will
instruct you on how to return the products for repair/replacement.
Email: support@rockrocker.com
Free Call: (US)(877)-756-8666
Service Time: Mon -Fri: 9: 00-17: 00 PST
The following are excluded from Rock&Rocker warranty cover
1. Device purchased as 2nd hand used, or from unauthorized sellers
2. Damage resulted from misused and abusive action
3. Damage resulted from chemical, fire, radioactive substance, poison, or liquid
4. Damage resulted from natural disaster
5. Damage caused to any 3rd party, person, object, and beyond
Statement
We can only provide after sale services for products that are sold by Rock&Rocker, if you have purchased
your unit from a different place, please contact the seller for return and warranty issues.
the charger indicator is on
Clean the filter and water inlet filter
Low water flow
Blocking off the filter
Water inlet pipe is folded
Impurities in water
Blocking off the jet pipe
Unfold or replace the water pipe
Change it into clean water
Clean the jet pipe
Wrong connection of the water pipe
connector and water inlet
Connect the inlet pipe connector to the machine
water inlet in place
The water pipe filter is not fully inserted
into the water
Insert the water pipe filter fully into the water
The water inlet seal ring is off or damaged Install or replace the seal ring
The cleaner is on Eco mode Switch to Auto mode
Low water flow Refer to the solution of low water flow
Jet pipe or extension pipe is
not installed in place
Install the jet pipe with extension pipe or the
cleaner host in place
No water suction
Long waiting time
for water coming out
Leakage of water outlet
Loading ...
Loading ...
Loading ...