Use & Care Guide
Manual de Uso y Cuidado
Models/Modelos: 795.5182*
Side-by-Side Refrigerator
Refrigerador de Dos Puertas
* = color number, número de color
P/N MFL63729605-4
Sears Brands Management Corporation
Hoff man Estates, IL 60179 U.S.A.
www.kenmore.com
2
TABLE OF CONTENTS
Warranty............................................................................. 3
Product Record
.............................................................. 4
Important Safety Instructions
................................ 5
Electrical & Grounding Requirements
.............. 7
Parts and Features
....................................................... 8
Refrigerator Installation .............................. 9-14
Unpacking Your Refrigerator ..........................9
Installation
.................................................................... 10
Removing/Replacing Your Refrigerator and
Freezer Handles and Doors
...........................11-13
Leveling and Door Alignment ......................14
Using Your Refrigerator .................................. 15
Setting the Controls ....................................... 15
Control Panel Features
............................................15
Automatic Icemaker ......................................17
Food Storage Guide .....................................19
Refrigerator Section
Water and Ice Dispenser ............................. 20
Door Bin and Support .................................. 20
Snack Pan ....................................................... 20
Crisper Drawer and Cover ............................ 21
Refrigerator/Freezer Shelves
..............................21
Freezer Section
Ice Storage Bin .............................................. 22
Water Filter ..................................................... 23
Care And Cleaning ......................................... 27
General Cleaning Tips ................................ 27
Outside ........................................................... 27
Inside Walls ................................................... 27
Door Liner And Gaskets ............................... 27
Plastic Parts .................................................... 27
Condenser Coils ............................................. 27
LED Light Replacement ................................ 28
Power Interruptions ....................................... 28
When You Go On Vacation ........................ 28
When You Move ............................................ 28
Connecting the Water Line ............................ 29
Troubleshooting Guide ................................... 32
Diagnostics ........................................................ 40
Service....................................... Back Cover
3
WARRANTY
REFRIGERATOR WARRANTY
®
KENMORE ELITE LIMITED WARRANTY
WITH PROOF OF SALE, the following warranty coverage applies when this appliance is correctly installed, operated and maintained
according to all supplied instructions.
One Year on Appliance
FOR ONE YEAR from the date of sale this appliance is warranted against defects in material or workmanship. A defective appliance
will receive free repair or replacement at option of seller. This warranty coverage applies for only 90 days from the sale date if the
appliance is ever used for other than private household purposes.
Five Years on Sealed Refrigerant System
FOR FIVE YEARS from the date of sale, the sealed refrigerant system of this appliance is warranted against defects in material or
appliance is ever used for other than private household purposes.
Ten Years on Linear Compressor
FOR TEN YEARS from the date of sale, the linear compressor of this appliance is warranted against defects in material or workmanship.
used for other than private household purposes.
Lifetime on Storage Bins
the date of sale. This warranty coverage applies for only 90 days from the date of sale if the appliance is ever used for other than
private household purposes.
This warranty covers ONLY defects in material and workmanship, and will NOT pay for:
2. A service technician to clean or maintain this appliance, or to instruct the user in correct appliance installation, operation and
maintenance.
5. Damage to or failure of this appliance, including discoloration or surface rust, if it is not correctly operated and maintained
according to all supplied instructions.
use for other than its intended purpose.
or utensils other than those recommended in all instructions supplied with the product.
Disclaimer of implied warranties; limitation of remedies
these exclusions or limitations may not apply to you.
This warranty applies only while this appliance is used in the United States.
Sears Brands Management Corporation, Hoffman Estates, IL 60179
4
PRODUCT RECORD
In the space below, record the date of purchase, model and serial number of your product. Y
serial number printe cation label located on the interior liner of the refrigerator compartment. Have these
items of information available whenever you contact Sears concerning your product.
Model No.___________________ Date of Purchase ___________________
Serial No.___________________
Save these instructions and attach your sales receipt for future reference.
5
IMPORTANT SAFETY INSTRUCTIONS
WARNING
SAVE THESE INSTRUCTIONS
To reduce the risk of fi re, electric shock, or personal
injury when using your product, basic safety precautions
should be followed, including the following.
Read all instructions before using this appliance.
• NEVER unplug your refrigerator by pulling on the
power cord. Always grip the plug fi rmly and pull it
straight out from the outlet.
• Immediately repair or replace all power cords that
have become frayed or otherwise damaged. Do not
use a cord that shows cracks or abrasion damage
along its length or at either the plug or connector end.
• Do not modify or extend the power cord length. It
could cause electric shock or fi re.
• When moving your refrigerator away from the wall, be
careful not to roll over or damage the power cord.
• The insulation in this unit contains cyclopentane or a
pentane-like gas which is fl ammable and requires a
special elimination process. Before discontinuing use of
this refrigerator, contact local authorities to arrange for
safe disposal of the unit.
BASIC SAFETY PRECAUTIONS
This guide contains many important safety messages. Always read and obey all safety messages.
This is the safety alert symbol. It alerts you to safety messages that inform you of hazards that can kill
or hurt you or others, or cause damage to the product.
All safety messages will be preceded by the safety alert symbol and the hazard
signal word DANGER, WARNING or CAUTION. These words mean:
You will be killed or seriously injured if you do not follow instructions.
You can be killed or seriously injured if you do not follow instructions.
Indicates an imminently hazardous situation which, if not avoided,
may result in minor or moderate injury, or product damage.
All safety messages will identify the hazard, tell you how to reduce the chance of injury, and tell you what can happen
if the instructions are not followed.
• DO NOT store or use gasoline or other fl ammable
vapors and liquids in the vicinity of this or any other
appliance.
• DO NOT store explosive substances such as aerosol
cans containing fl ammable propellants in this
appliance.
• DO NOT allow children to climb, stand, or hang on the
refrigerator doors or shelves in the refrigerator. They
could damage the refrigerator and seriously injure
themselves.
• Keep fi ngers out of pinch point areas; clearances
between the doors and cabinets are necessarily small.
Be careful closing doors when children are in the area.
• Unplug your refrigerator before cleaning or making
any repairs.
NOTE: It is strongly recommended that any service be
performed by a qualifi ed technician.
DANGER
WARNING
CAUTION
6
WARNING
DANGER: RISK OF CHILD ENTRAPMENT
SAVE THESE INSTRUCTIONS
Before service is performed on the interior LED lighting,
unplug the refrigerator or turn o power at the circuit
breaker or fuse box.
NOTE: The refrigerator and freezer compartment
lights are LED interior lighting, and service should be
performed b
WARNING: Setting either or both controls to the OFF
position does not remove power to the light circuit.
When you are ished, reconnect the refrigerator to
the electrical source and reset the controls (Thermostat,
Refrigerator Control, and or Freezer Control, depending
on the model) to the desired setting.
This refrigerator must be properly installed in
accordance with the Attention Installer Instructions that
were taped to the front of the refrigerator.
After your refrigerator is in operation, do not touch the
cold surfaces in the freezer compartment when hands
are damp or wet. Skin may adhere to the extremely cold
surfaces.
Junked or abandoned refrigerators are dangerous, even
if they are sitting for only a few days. If you are getting
rid of your old refrigerator, please follow the instructions
at right to help prevent accidents (child entrapment and
su ocation).
DO NOT touch the automatic ice making mechanism
while the refrigerator is plugged in.
DO NOT refreeze frozen foods which have thawed
completely. The United States Department of
Agriculture in Home and Garden Bulletin No. 69 says:
…You may safely refreeze frozen foods that have
thawed if they still contain ice crystals or if they are
still cold—below 4°C.
…Thawed ground meats, poultry or sh that have any
o -odor or o -color should not be refrozen and should
not be eaten. Thawed ice cream should be discarded.
If the odor or color of any food is poor or questionable,
dispose of it. The food may be dangerous to eat.
Even partial thawing and refreezing reduces the
eating quality of foods, particularly fruits, vegetables
and prepared foods. The eating quality of red meats
is a ected less than that of many other foods. Use
refrozen foods as soon as possible to save as much of
their quality as you can.
BEFORE YOU THROW AWAY
YOUR OLD REFRIGERATOR
OR FREEZER:
Take o the doors.
Leave the shelves in place so that
children may not easily climb inside
.
CAUTION
This appliance is not intended for use by persons
(including children) with reduced physical, sensory
or mental capabilities, or lack of experience and
knowledge, unless they have been given supervision or
instruction concerning use of the appliance by a person
responsible for their safety.
Children should be supervised to ensure that they do not
play with the appliance.
7
CFC/HCFC DISPOSAL
ELECTRICAL & GROUNDING REQUIREMENTS
WARNING
Your old refrigerator may have a cooling system
that used CFCs or HCFCs (chlorofl uorocarbons or
hydrochlorofl uorocarbons). CFCs and HCFCs are
believed to harm stratospheric ozone if released to the
atmosphere. Other refrigerants may also cause harm to
the environment if released to the atmosphere.
IMPORTANT: Please read carefully.
TO CONNECT ELECTRICITY
RECOMMENDED GROUNDING METHOD
The refrigerator should always be plugged into its own
individual properly grounded electrical outlet rated for 115
Volts, 60 Hz, AC only, and fused at 15 amperes (minimum).
This provides the best performance and also prevents
overloading house wiring circuits which could cause a fi re
hazard from overheated wires. It is recommended that a
separate circuit serving only this appliance be provided.
Use a receptacle that cannot be turned o with a switch
or pull chain. Do not use an extension cord.
Where a standard two-prong wall outlet is encountered,
it is your personal responsibility and obligation to have
it replaced with a properly grounded three-prong wall
outlet.
Electrical Shock Hazard
FOR PERSONAL SAFETY, this appliance must be
properly grounded. Have the wall outlet and the circuit
checked by a qualifi ed electrician to make sure the
outlet is properly grounded.
If you are throwing away your old refrigerator, make
sure the refrigerant is removed for proper disposal
by a qualifi ed technician. If you intentionally release
refrigerant, you may be subject to fi nes and imprisonment
under provisions of environmental legislation.
USE OF EXTENSION CORDS
WARNING: Do not use extension cords or ungrounded
(two-prong) adaptors. Because of potential safety
hazards under certain conditions, the use of an extension
cord is not recommended. However, if you still elect to
use an extension cord, it is absolutely necessary that it
be a UL-listed (USA), 3-wire grounding type appliance
extension cord having a grounding type plug and outlet,
and that the electrical rating of the cord be 15 amperes
(minimum) and 120 volts.
Use of an extension cord will increase the clearance
needed for the back of the refrigerator.
• Do not bend the power cord excessively or place heavy
articles on it.
• Connect the power plug in the proper position with the
cord hanging down.
• When moving the refrigerator, be careful not to roll
over or damage the power cord.
• If the power cord is damaged, have it replaced
immediately by the manufacturer or its service agent.
• Do not insert the power plug with wet hands.
• Do not insert your hands into the area under the
bottom of the appliance.
• Make sure that the power plug is not squashed or
damaged by the back of the refrigerator.
3-prong
grounding
plug
3-prong
grounding type
wall receptacle
Ensure proper
ground exists
before use.
CAUTION
WARNING
Replacing Electrical Cord
To avoid hazard, damaged power cords must be
replaced by the manufacturer or its service agent or
a similarly qualifi ed technician. Do not operate the
appliance with a damaged power cord.
8
PARTS AND FEATURES
Automatic Icemaker
Freezer Shelves
Freezer Light (LED)
Freezer Door Bins
Pullout Drawer
Base Grille
Refrigerator Light (LED)
Dairy Bin
Can Rack
Water Filter
Refrigerator Shelf
Snack Pan
Adjustable Door Bins
Fixed Door Bin
Crisper Drawer
A
I
B
J
C
K
D
L
E
M
F
N
G
H
Use this page to become more familiar with the parts and features of your refrigerator.
NOTE: This guide covers several di erent models. The refrigerator you have purchased may have some or all of the items
listed below. The locations of the features shown below may not match your model.
O
O
N
9
REFRIGERATOR INSTALLATION
WARNING WARNING
WARNING
UNPACKING YOUR REFRIGERATOR
Remove tape and any temporary labels from your
refrigerator before using. Do not remove any warning-
type labels, the model and serial number label, or
the Tech Sheet that is located under the front of the
refrigerator, behind the base grille. Please remove vinyl
To remove any remaining tape or glue, rub the area
briskly with your thumb. Tape or glue residue can also be
easily removed by rubbing a small amount of liquid dish
soap over the adhesive with your ngers. Wipe with warm
water and dry.
Do not use sharp instruments, rubbing alcohol, ammable
uids, or abrasive cleaners to remove tape or glue. These
products can damage the surface of your refrigerator.
NOTE:
This appliance is intended to be used in household and
similar applications such as:
sta kitchen areas in shops, o ces and other working
environments
farm houses and by clients in hotels, motels and other
residential environments
bed and breakfast environments
catering and similar non-retail applications.
This product is not to be used for special purposes such
as the storage of medicine or test materials, or for use
on ships, etc.
Excessive Weight Hazard:
Use two or more people to move and install the
refrigerator. Failure to do so can result in back or
other injury.
Excessive Weight Hazard:
Your refrigerator is heavy. When moving the
refrigerator for cleaning or service, be sure to protect
the oor. Always pull the refrigerator straight out when
moving it. Do not wiggle or walk the refrigerator when
trying to move it, as oor damage could occur.
Explosion Hazard:
Keep ammable materials and vapors, such as
gasoline, away from the refrigerator. Failure to do so
can result in re, explosion, or death.
Refrigerator shelves are installed in the shipping position.
Shelves may need to be appropriately located after the
unit has been unpacked.
from doors before connecting unit to the electrical
supply (on some models).
10
INSTALLATION (continued)
1. To avoid noise and vibration, the unit must be
leveled and installed on a solidly constructed oor. If
required, adjust the leveling legs to compensate for
unevenness of the oor. The front should be slightly
higher than the rear to aid in door closing. Leveling
legs can be turned easily by tipping the cabinet
slightly. Turn the leveling legs counterclockwise to raise
the unit or clockwise to lower it. (See LEVELING AND
DOOR ALIGNMENT.)
NOTE: Installing on carpeting, soft tile surfaces,
a platform or weakly supported structure is not
recommended.
2. Install this appliance in an area where the temperature
is between 55°F (13°C) and 110°F (43°C). If the
temperature around the appliance is too low or high,
cooling ability may be adversely a ected.
3. Select a place where a water supply can be easily
connected for the automatic icemaker.
NOTE: The water pressure must be between 20 and
120 psi on models without a water lter and between
40 and 120 psi on models with a water lter.
4. Too small of a distance from adjacent items may
result in lowered freezing capability and increased
electricity consumption charges. Allow at least 24
inches (61 cm) in front of the refrigerator to open the
doors.
BASE GRILLE INSTALLATION
To remove the base grille:
1) Open the doors (refrigerator and freezer).
2) Once the doors are open, remove the two screws
from the base grille. Remove the base grille and set
safely aside.
3) Reattach screws to the base of refrigerator.
To replace the base grille:
1) Remove the two screws from the bottom front part
of refrigerator.
2) Place base grille into position and insert and
tighten screws.
INSTALLATION
The refrigerator should always be plugged into its own
individual properly grounded electrical outlet rated for 115
Volts, 60 Hz, AC only, and fused at 15 amperes (minimum).
This provides the best performance and also prevents
overloading house wiring circuits which could cause a re
hazard from overheated wires. It is recommended that a
separate circuit serving only this appliance be provided.
REFRIGERATOR INSTALLATION
Shock Hazard:
To reduce the risk of electric shock, do not install the
refrigerator in a wet or damp area.
WARNING
2” (5.08 cm)
2” (5.08 cm)
2” (5.08 cm)
2” (5.08 cm)
WARNING
Be careful when you work with the hinge, base grille,
stopper, etc. You may be injured.
To avoid risk of injury or electrical shock, do not put
hands or metal objects into the air vents, base grille, or
bottom opening of the refrigerator.
11
HOW TO REMOVE REFRIGERATOR
DOOR HANDLE
NOTE: Handle appearance may vary from the
illustrations on this page.
Removing Refrigerator Handle
Loosen the set screws with a 3/2 in. (2.5 mm)
Allen wrench and remove the handle.
NOTE: If the handle mounting fasteners need
to be tightened or removed, use a ¼ in. (6.4
mm) Allen wrench.
NOTE: Removing the doors is the recommended procedure when it is necessary to move the refrigerator through a
narrow opening. If it is necessary to remove the handles, follow the directions below.
REFRIGERATOR INSTALLATION
HOW TO REPLACE REFRIGERATOR
DOOR HANDLE
NOTE: Handle appearance may vary from the
illustrations on this page.
Replacing Refrigerator Door Handle
Place the handle on the door by fi tting
the handle footprints over the mounting
fasteners and tightening the set screws
with a 3/2 in (2.5 cm) Allen wrench.
NOTE: If the handle mounting fasteners
need to be tightened or removed, use a
¼ in. (6.4 mm) Allen wrench.
Mounting
fasteners
Set screw
Allen wrench
Mounting
Fasteners
12
WARNING
Electrical Shock Hazard
• Disconnect the electrical supply to the refrigerator
before installing. Failure to do so could result in
serious injury or death.
• Do not put hands, feet or other objects into the air
vents, base grille, or bottom of the refrigerator. You
may be injured or receive an electrical shock.
REMOVING AND REPLACING
REFRIGERATOR DOORS
WARNING
Excessive Weight Hazard:
Use two or more people to remove and install the
refrigerator doors. Failure to do so can result in back or
other injury.
REFRIGERATOR INSTALLATION
(1)
(2)
(3
)
(4)
(5)
Type 2
Type 1
(3
)
(4)
(5)
Rivet
Before removing the doors, remove the base grille.
See BASE GRILLE INSTALLATION for reference.
To remove the right (refrigerator) door:
1. Open the door. Remove the top hinge cover screw (1).
2. Use a fl at blade screwdriver to pry back the hooks
(not shown) of the hinge cover from the top of the
refrigerator cabinet (2). Lift up the cover.
3. Rotate the hinge lever (3) clockwise. Lift the top hinge
(4) free of the hinge lever latch (5).
NOTE: Regardless of the hinge lever type, the removal
process is the same.
4. Lift the door from the lower hinge pin.
5. Place the door, inside facing up, on a non-scratching
surface.
CAUTION: When lifting the hinge free of the latch,
be careful that the door does not fall forward.
Removing the left (freezer) door with water line
connection.
Pull up the water feed tube while pressing the collet down
(Figure 1) as shown in the fi gure below.
NOTE: If a tube end is deformed or abraded, trim the
part away. Disconnecting the tube under the door causes
about 0.13 gallons (0.5 liters) of water to fl ow out. Put a
large container at the end of the tube to prevent water
from draining onto the fl oor.
Figure 1
(1)
(2)
(3)
(5)
(6)
(7)
(4)
Type 2
Type 1
(6)
(5)
Rivet
(7)
1. Open the door. Remove the top hinge cover screw (1).
2. Use a fl at blade screwdriver to pry back the hooks
(not shown) of the hinge cover from the top of the
refrigerator cabinet (2). Lift up the cover.
3. Disconnect all the wire harnesses (3).
4. Remove the grounding screw (4).
5. Rotate hinge lever (5) counterclockwise. Lift the top
hinge (6) free of the hinge lever latch (7).
NOTE: Regardless of hinge lever type, removal process
is the same.
CAUTION: When lifting the hinge free of the latch,
be careful that the door does not fall forward.
6. Lift the door from the lower hinge pin being careful
to pull the water lines through the lower hinge pin.
7. Place the door, inside facing up, on a non-scratching
surface.
13
REFRIGERATOR INSTALLATION
Reinstalling the right (refrigerator) door
1. Place the door onto the lower hinge pin.
2. Fit top hinge (4) over hinge lever latch (5) into place.
Rotate lever (3) counterclockwise to secure hinge.
NOTE: Regardless of the hinge lever type, the
reinstallation process is the same.
3. Hook the tab on the switch side of the corner under
the edge of the wire opening in the cabinet top.
Position the cover (2) into place. Insert and tighten
the cover screw (1).
(1)
(3)
(4)
(5)
Type 2
Type 1
(3
)
(4)
(5)
Rivet
(2)
Reinstalling the right (refrigerator) door
(1)
(2)
(3)
(5)
(6)
(7)
(4)
Type 2
Type 1
(5)
(6)
(7)
Rivet
1. Feed the water tubes through the lower hinge pin and
place the door onto the lower hinge pin.
2. Fit top hinge (6) over hinge lever latch (7) and into
place. Rotate lever (5) clockwise to secure hinge.
NOTE: Regardless of hinge lever type, reinstallation
process is the same.
3. Install the grounding screw (4) and connect all the
wire harnesses (3).
4. Hook tab on door switch side of cover (2) under
edge of wire opening in cabinet top. Position cover
into place. Insert and tighten cover screw (1).
5. Reconnect the water tubes by inserting the tubes into
the connectors.
Insert Line
Tube
Collet
14
REFRIGERATOR INSTALLATION
Left leveling
leg
Height
Height
dierence
dierence
PRESS & HOLD
CHANGE FILTER
C
F
C
F
Right leveling leg
Height
dierence
Height
dierence
PRESS & HOLD
CHANGE FILTER
C
F
C
F
Height
dierence
Height
dierence
PRESS & HOLD
CHANGE FILTER
C
F
C
F
Keeper nut
Adjustment
hinge pin
Wrench
Up
Down
LEVELING
After installing, plug the refrigerator’s power cord into a
3-prong grounded outlet and push the refrigerator into the
nal position.
Your refrigerator has two front leveling legs—one on the
right and one on the left. Adjust the legs to alter the tilt
from front-to-back or side-to-side. If your refrigerator
seems unsteady, or you want the doors to close more
easily, adjust the refrigerator’s tilt using the instructions
below:
NOTE: Tools Required:
3
4
/
” (19mm) &
8
16
/
” (8mm) wrench
rewdriver.
1. Remove the base grille (refer to page 10).
2. Turn the leveling leg counterclockwise to raise that side
of the refrigerator or clockwise to lower it. It may take
several turns of the leveling leg to adjust the tilt of the
refrigerator.
NOTE: Having someone push backward against the top of
the refrigerator takes some weight o of the leveling legs.
This makes it easier to adjust the legs.
3. Open both doors again and check to make sure that
they close easily. If the doors do not close easily, tilt
the refrigerator slightly more to the rear by turning
both leveling legs counterclockwise. It may take
several more turns, and you should turn both leveling
legs the same amount.
4. Replace the base grille.
DOOR ALIGNMENT
If the doors are still uneven after the refrigerator has
been leveled, nish adjusting the doors by following the
instructions below.
Adjusting tools: 5/16” (8mm) wrench and 3/4” (19mm)
wrench
Using a 3/4” (19mm) wrench, turn the keeper nut
clockwise to loosen the keeper nut.
Using a 5/16” (8mm) wrench, turn the adjustment hinge
pin clockwise or counterclockwise to level the refrigerator
and freezer door.
After leveling the door, turn the keeper nut
counterclockwise to tighten. Make sure the front leveling
legs are complete.
CAUTION: Do not overtighten the door adjustment screw.
The hinge pin can be pulled out. (The adjustable
range of
height is a maximum of 1/2” (1.27 cm).)
15
USING YOUR REFRIGERATOR
SETTING THE CONTROLS
The refrigerator control functions as the thermostat for the
entire appliance (refrigerator and freezer sections). The
colder the setting, the longer the compressor will run to
keep the temperature colder. The freezer control adjusts
the cold air
ow from the freezer to the refrigerator.
Setting the freezer control to a lower temperature keeps
more cold air in the freezer compartment to make it
colder.
• The Refrigerator Temp Control ranges from 30°F to
46°F (1°C to 8°C). Press the Refrigerator Temp button
to cycle through the available temperature settings one
increment at a time. The recommended temperature for
the refrigerator compartment is 37°F (3°C).
• The Freezer Temp Control range is from -6°F to 8°F
(-21°C to -13°C). Press the Freezer Temp button to
cycle through the available temperature settings one
increment at a time. The recommended temperature for
the freezer compartment is 0°F (-18°C).
NOTE:
When changing control settings, wait 24 hours
before making additional adjustments. The controls are set
correctly when milk or juice is as cold as you would like
and when ice cream is rm. If the temperature in either
compartment is too cold or too warm, change the setting
one increment at a time. Wait 24 hours for the change to
stabilize before adjusting again.
Temperature Mode Switch Function (°F <->°C)
If you want to convert °F to °C or vice versa, press and
hold the Freezer Temp. and Refrigerator Temp. buttons at
the same time for approximately ve seconds.
AIRFLOW
Cold air circulates from the freezer to the fresh food
section and back again through air vents in the wall
dividing the two sections. Be sure not to block vents while
packing your refrigerator. Doing so will r
and may cause the refrigerator temperature to become
too warm or cause interior moisture buildup. (See air ow
diagram below.)
Temperature
IMPORTANT:
Because air circulates between both sections, any odors
formed in one section will transfer to the other. You must
thoroughly clean both sections to eliminate odors.
To prevent odor transfer and dried out food, wrap or
cover foods tightly. (See the Food Storage Guide section
for details.)
NOTE: If you close the refrigerator door, you may see the
freezer door open and close again due to pressure from
internal air ow.
PRIOR TO USE
1. Clean your refrigerator thoroughly and wipe o dust
accumulated during shipping.
2. Install accessories such as ice cube bin, drawers,
shelves, etc., in their proper places. They are packed
together to prevent possible damage during shipment.
3. Let your refrigerator run for at least 2 or 3 hours
before putting food in it. Check the ow of cold air
in the freezer compartment to ensure proper cooling.
Your refrigerator is now ready for use.
CONTROL PANEL FEATURES
Ice & Water Dispenser
Select Water, Crushed Ice or Cubed Ice by pressing the
ICE & WATER button to the selection desired. The Water,
Crushed Ice or Cubed Ice icon will light up to indicate the
selection.
Selecting this icon indicates that cubed ice
will be dispensed when the dispenser pad is
activated.
Selecting this icon indicates that water will be
dispensed when the dispenser pad is activated.
Selecting this icon indicates that crushed ice
will be dispensed when the dispenser pad is
activated.
To dispense water or ice, gently push your cup against
the dispenser pad.
NOTE: Hold your cup in place for a couple of seconds
after dispensing ice or water so the last few drops go in
your cup instead of on the oor.
16
CAUTION
Demo Mode (For Store Use Only)
The Demo Mode disables all cooling in the
refrigerator and freezer sections to conserve energy
while on display in a retail store. When activated,
OFF will display on the control panel.
To deactivate:
With either refrigerator door opened, press and
hold the Refrigerator Temp. and Accela Ice buttons
at the same time for ve seconds. The control panel
will beep and the temperature settings will display
rm that Demo Mode is deactivated. Use the
same procedure to activate the Demo Mode.
Adjusting Control Settings
Give the refrigerator time to cool down completely
beforwait 24
hours to let the normal settings recommended above
stabilize before making anyou need to
rature in the refrigerator or freezer,
start brefrigerator temperature and
allow 24 hours for the temperature to stabilize again.
w
freezer control.
Use the settings listed in the chart below as a guide.
Always remember to wait at least 24 hours between
adustments.
USING YOUR REFRIGERATOR
Accela Ice
When you touch the Accela Ice button, the Accela
continue for 24 hours. The function will automatically
You can stop this function manually by touching the
button one more time.
This function increases both ice making and freezing
capabilities by running the freezer compartment at the
coldest setting for a 24-hour period.
Water Filter Reset
When the water lter indicator turns on, you need
to change the wr. After changing the water
lter, press and hold the Filter Reset button for three
seconds to turn the indicator light o . You need
to change the wroximately every six
months.
Door Alarm
When power is connected to the refrigerator, the door
alarm is initially set to ON. When you press the Door
Alarm button, the display will change to OFF and the
Door Alarm function will deactivate.
When either the refrigerator or the freezer door is left
open for more than 60 seconds, the alarm tone will
sound to let you know that the door is open.
When you close the door, the door alarm will stop.
Control Lock
When power is initially connected to the refrigerator,
the Lock function is o .
you want to activate the Lock function to lock other
buttons, press and hold the Door Alarm button for
three seconds or more. The Control Lock indicator will
turn on and the Lock function is now enabled.
When the Lock function is activated, no other buttons
will work. The dispenser pad is also deactivated.
To disable the Lock function, press and hold the Door
Alarm button for approximately three seconds.
Ambient Mood Light / Dispenser Light
A white light illuminates the dispenser area whenever
the dispenser pad is engaged. The dispenser area
can also be illuminated by a mood light, which is
activated by pressing the Light button. When the
Mood Light is activated, the indicator light above the
Light button turns on.
CONDITION/REASON RECOMMENDED ADJUSTMENT
REFRIGERATOR section too
warm.
Door opened often.
Large amount of food
added.
Room temperature very warm.
Set the ERATOR
control one degree
colder; wait 24 hours for
the new setting to take
full e ect before making
another adustment.
FREEZER section too warm/ice
not made fast enough.
Door opened often.
Large amount of food added.
Very cold (55°F (13°C)) room
temperature. (Compressor
does not cycle often enough.)
Heavy ice usage.
Air vents blocked by items.
Set the FREEZER control
one degree colder;
wait 24 hours for the
new setting to take full
e ect before making
t.
Move items out of air
stream.
REFRIGERATOR section too
cold.
Controls not set correctly for
your conditions.
Set the ERATOR
control one degree
warmer; wait 24 hours for
the new setting to take
full e ect before making
another adustment.
FREEZER section too cold.
Controls not set correctly for
your conditions.
Set the FREEZER control
one degree warmer;
wait 24 hours for the
new setting to take full
e ect before making
t.
17
USING YOUR REFRIGERATOR
AUTOMATIC ICEMAKER
Ice is made in the automatic icemaker and sent to the
dispenser. The icemaker will produce 6 cubes per cycle -
approximately 110 cubes in a 24-hour period, depending
on freezer compartment temperature, room temperature,
number of door openings and other operating conditions.
• It takes about 12 to 24 hours for a newly installed
refrigerator to begin making ice. Wait 72 hours for full
ice production to occur.
• Ice making stops when the in-door ice bin is full. When
full, the in-door ice bin holds approximately 6 to 8 (12-
16 oz) glasses of ice.
• To turn o the automatic icemaker, set the icemaker
switch to OFF (O). To turn on the automatic icemaker,
set the switch to ON (I).
• The water pressure must be between 20 and
120 psi (138 to 827 kPa) on models without a water
fi lter and between 40 and 120 psi (276 to 827 kPa)
on models with a water fi lter to produce the normal
amount and size of ice cubes.
• The ice cube size selector button is used to compensate
for high or low water pressure. If you have low water
pressure coming to your refrigerator, you may need
to select the highest setting. For high water pressure,
select a lower setting.
WARNING
Personal Injury Hazard
DO NOT place fi ngers or hands on the automatic ice
making mechanism while the refrigerator is plugged in.
Indicator Light
Power Switch
Shutoff Arm
Ice Cube size
selector button
WHEN YOU SHOULD SET THE ICEMAKER
POWER SWITCH TO OFF (O)
• When the water supply will be shut o for several
hours.
• When the ice bin is removed for more than one or two
minutes.
• When the refrigerator will not be used for several days.
NOTE: The ice bin should be emptied when the
icemaker ON/OFF switch is turned to the OFF (O)
position.
NORMAL SOUNDS YOU MAY HEAR
• The icemaker water valve will buzz as the icemaker fi lls
with water. If the power switch is in the ON (I) position,
it will buzz even if it has not yet been hooked up to
water. To stop the buzzing, move the power switch to
OFF (O).
NOTE: Keeping the power switch in the ON (I) position
before the water line is connected can damage the
icemaker.
• You will hear the sound of cubes dropping into the bin
and water running in the pipes as the icemaker refi lls.
PREPARING FOR VACATION
Set the icemaker power switch to OFF (O) and shut o
the water supply to the refrigerator.
NOTE: The ice bin should be emptied anytime the
icemaker ON/OFF switch is turned to the OFF (O)
position.
If the ambient temperature will drop below freezing, have
a qualifi ed technician drain the water supply system to
prevent serious property damage due to fl ooding caused
by ruptured water lines or connections.
WARNING: Connect to a potable water supply only.
18
USING YOUR REFRIGERATOR
The rst ice and water dispensed may include particles
or odor from the water supply line or the water tank.
Throw awew batches of ice (about 24
cubes). This is also necessary if the refrigerator has not
been used for a long time.
Never store beverage cans or other items in the ice
bin for the purpose of rapid cooling. Doing so may
damage the icemaker or the containers may burst.
If discolored ice is dispensed, check the w
and water supply. If the problem continues, contact a
Seed service center. Do not use the
ice or water until the problem is corrected.
Keep children away from the dispenser. Children may
play with or damage the controls.
The ice passage may become blocked with frost if only
crushed ice is used. Remove the frost that accumulates
by removing the ice bin and clearing the passage with
a rubber spatula. Dispensing cubed ice can also help
prevent frost buildup.
Never use thin crystal glass or crockery to collect ice.
Such containers may chip or break resulting in glass
fragments in the ice.
Dispense ice into a glass beforwater
or other beverages. Splashing may occur if ice is
dispensed into a glass that already contains liquid.
Never use a glass that is exceptionally narrow or
deep. Ice may jam in the ice passage and refrigerator
performance may be a ected.
Keep the glass at a proper distance from the ice outlet.
A glass held too close to the outlet may prevent ice
from dispensing.
To avoid personal injury, keep hands out of the ice
door and passage.
Never remove the dispenser cover.
If ice or water dispenses unexpectedly, turn o the
water supply and contact Sears Home Service in the
U.S.A. at 1-844-553-6667.
CAUTION
AUTOMATIC ICEMAKER (continued)
19
USING YOUR REFRIGERATOR
FOOD STORAGE GUIDE
Wrap or store food in the refrigerator in airtight and
moisture-proof material unless otherwise noted. This
prevents food odor and taste transfer throughout the
refrigerator. For dated products, check date code to
ensure freshness.
STORING FROZEN FOOD
NOTE: Check a freezer guide or a reliable cookbook
for further information about preparing food for
freezing or food storage times.
Freezing
Your freezer will not quick-freeze a large quantity of
food. Do not put more unfrozen food into the freezer
than will freeze within 24 hours (no more than 2 to 3
lbs. of food per cubic foot of freezer space). Leave
enough space in the freezer for air to circulate around
packages. Be careful to leave enough room at the
front so the door can close tightly.
Storage times will vary according to the quality and
type of food, the type of packaging or wrap used
(how airtight and moisture-proof) and the storage
temperature. Ice crystals inside a sealed package are
normal. This simply means that moisture in the food
and air inside the package have condensed, creating
ice crystals.
NOTE: Allow hot foods to cool at room temperature
for 30 minutes, then package and freeze. Cooling hot
foods before freezing saves energy.
Packaging
Successful freezing depends on correct packaging.
When you close and seal the package, it must not
allow air or moisture in or out. If it does, you could
have food odor and taste transfer throughout the
refrigerator and could also dry out frozen food.
Packaging recommendations:
• Rigid plastic containers with tight-fi tting lids
• Straight-sided canning/freezing jars
• Heavy-duty aluminum foil
• Plastic-coated paper
• Non-permeable plastic wraps
• Specifi ed freezer-grade self-sealing plastic bags
Follow package or container instructions for proper
freezing methods.
Do not use
• Bread wrappers
• Non-polyethylene plastic containers
• Containers without tight lids
• Wax paper or wax-coated freezer wrap
• Thin, semi-permeable wrap
CAUTION: Do not keep beverage cans or plastic
food containers in the freezer compartment. They may
break or burst if they freeze.
Items How to
Butter or
margarine
Cheese
Milk
Eggs
Fruit
Leafy
vegetables
Vegetables
with skins
(carrots,
peppers)
Fish
Leftovers
Keep opened butter in a covered
dish or closed compartment.
When storing an extra supply,
wrap in freezer packaging and
freeze.
Store in the original wrapping
until you are ready to use it. Once
opened, rewrap tightly in plastic
wrap or aluminum foil.
Wipe milk cartons. For best
storage, place milk on interior
shelf, not in the door bin.
Store in original carton on interior
shelf, not in door bin.
Wash, let dry, and store in
refrigerator in plastic bags or in
the crisper. Do not wash or hull
fruit until you are ready to use
them. Sort and keep fruit in its
original container, in a crisper, or
store in a completely closed paper
bag on a refrigerator shelf.
Remove store wrapping and trim
or tear o bruised and discolored
areas. Wash in cold water and
drain. Place in plastic bag or
plastic container and store in
crisper.
Place in plastic bags or plastic
container and store in crisper.
Use fresh fi sh and shellfi sh the
same day purchased.
Cover leftovers with plastic wrap,
aluminum foil, or plastic containers
with tight lids.
20
DOOR BIN AND SUPPORT
Your refrigerator and freezer feature bins which can
easily be arranged for packaged products.
Holding both sides, lift the door bin
and pull it out .
SNACK PAN
To remove the snack pan cover, slightly pull out the
snack pan
. Lift the front part of the snack pan cover
and pull out
.
USING YOUR REFRIGERATOR
REFRIGERATOR SECTION
WATER AND ICE DISPENSER
To dispense cold water, push on the dispenser switch
with a glass.
WARNING: Do not put your
Fingers up the ice chute opening.
Doing so can result in severe injury.
CAUTION: Do not dispense ice
into ne china or crystal glasses.
China or crystal can break.
Some dripping may occur after dispensing. Hold your
cup beneath the dispenser for a few seconds after
dispensing to catch all of the drops.
NOTE: The dispenser is equipped with a light that
turns on when the dispenser pad is engaged.
21
USING YOUR REFRIGERATOR
CRISPER DRAWER AND COVER
The crisper drawer allows for better conservation of
fruits and vegetables.
To remove the crisper drawer cover, open the crisper
drawer several inches
, lift the front part of the cover
and slide the cover out .
To remove the crisper drawer, open the crisper drawer
until it stops. Then, slightly lift the crisper drawer
while
pulling it out
.
CAUTION: You will see the water tank while
removing the crisper drawer. Do not remove the water
tank or water leakage may occur. The water tank is
not a removable part.
Tank
REFRIGERATOR/FREEZER SHELVES
IMPORTANT: Do not clean glass shelves with warm
water while they are cold. Shelves may break if exposed
to sudden temperature changes or impact.
NOTE: Glass shelves are heavy. Use special care when
removing them.
Shelves
To remove a shelf—Lift from both front and rear
,
1
then pull the shelf toward you
2
.
2
1
CAUTION: Do not apply too much force when pulling
out the shelf. If the shelf hits the door, it may result in
damage or personal injury.
Door
Tilt the shelf and pull forward to remove it .
4
3
1
1
3
3
22
USING YOUR REFRIGERATOR
FREEZER SECTION
ICE STORAGE BIN
The ice bin stores the ice cubes made by the icemaker.
If you need to remove the ice storage bin, do so as
follows:
NOTE: Use both hands to remove the ice bin to avoid
dropping it.
Lift the ice storage bin slightly
햲 and pull it out 햳 as
shown in the fi gure.
23
WATER FILTER
WATER FILTER
It is recommended that you replace the water ter:
Approximately every 6 months.
When the w
When the water dispenser output decreases.
When the ice cubes are smaller than normal.
Rotate the water
lter up into
position and
close the cover.
The cover will
click when closed
correctly.
3. After the wreplaced, dispense 2.5
gallons of wroximately 5 minutes)
to remove trapped air and contaminants from
the system. Do not dispense the entire 2.5 gallon
amount continuously. Depress and release the
dispenser pad for cycles of 30 seconds ON and 60
seconds OFF.
NOTE:
Sears store, or in the U.S.A. call 1-844-553-6667.
You may also order on-line at
www.sears.com/partsdirect
1. Remove the old water filter.
Press the push button to open the
w
NOTE: Replacing the w
causes a small amount of water
(around 1 oz. or 25 cc) to drain. Place
a cup under the front end of the water lter cover to
collect any leaking water. Hold the water lter upright,
once it is removed, to prevent any remaining water from
spilling out of the water ter.
Pull the water
lter dow
nward
and pull out.
Make sure to
rotate the lter
down completely
before pulling
it out of the
manifold hole.
2. Replace with a new water filter.
Take the new water lter out of its packing and remove
the protective
cover from the
o-rings. With the
w
in the horizontal
position, push the
new w
into the manifold
hole until it stops.
24
Performance Data Sheet
Use Replacement Cartridge: ADQ73613402
The concentration of the indicated substances in water entering the system was reduced to a concentration less than or
equal to the permissible limit for water leaving the system as specifi ed in NSF/ANSI Standard 42 and Standard 53.
* Based on the use of Cryptosporidium parvum oocysts
System tested and certifi ed by NSF International against NSF/ANSI Standard 42 and Standard 53 for the
reduction of substances listed below.
Contaminant Reduction
Average
Infl uent
NSF specifi ed Challenge
Concentration
Avg %
Reduction
Average
Product Water
Concentration
Max Permissible
Product Water
Concentration
NSF Reduction
Requirements
Chlorine Taste and Odor 2.0 mg/L 2.0 mg/L ± 10% 97.5% 0.05 mg/L N/A 50%
Nominal Particulate Class I, ,
0.5 to < 1.0 m
5,600,000
pts/mL
At least 10,000 particles/mL 99.3% 73,000 pts/ml N/A 85%
Asbestos 170 MFL
10
7
to 10
8
MFL; fi bers greater
than 10 m in length
>99% < 1 MFL N/A 99%
Atrazine 0.0087 mg/L 0.009 mg/L ± 10% 94.2% 0.00005 mg/L 0.003 mg/L N/A
Benzene 0.017 mg/L 0.015 mg/L ± 10% 97% 0.0005 mg/L 0.005 mg/L N/A
Carbofuran 0.073 mg/L 0.08 mg/L ± 10% 98.8% 0.001 mg/L 0.04 mg/L N/A
Lindane 0.002 mg/L 0.002 mg/L ± 10% 98.8% 0.00002 mg/L 0.0002 mg/L N/A
P-Dichlorobenzene 0.263 mg/L 0.225 mg/L ± 10% 99.6% 0.001 mg/L 0.075 mg/L N/A
Toxaphene 0.014 mg/L 0.015 mg/L ± 10% 93.5% 0.001 mg/L 0.003 mg/L N/A
2,4-D 0.25 mg/L 0.210 mg/L ± 10% 99.5% 0.0012 mg/L 0.07 mg/L N/A
Lead pH @6.5 0.150 mg/L 0.15 mg/L ± 10% >99.3% 0.001 mg/L 0.010 mg/L N/A
Lead pH @8.5 0.150 mg/L 0.15 mg/L ± 10% >99.3% 0.001 mg/L 0.010 mg/L N/A
Mercury @ pH 6.5 0.006 mg/L 0.006 mg/L ± 10% 96.5 0.0002 mg/L 0.002 mg/L N/A
Mercury @ pH 8.5 0.0062 mg/L 0.006 mg/L ± 10% 86.9 0.0081 mg/L 0.002 mg/L N/A
Cyst* 120,000 cysts/L Minimum 50,000 cysts/L >99.99% <1 cyst/L N/A 99.95%
WATER FILTER
25
WATER FILTER
It is essential that the manufacturer’s recommended
installation, maintenance and wreplacement
requirements be carried out for the product to perform as
advertised.
NOTE: While the testing was performed under standard
laboratory conditions, actual performance may vary.
Replacement Cartridge: ADQ73613402
To purchase a r
For web purchase, visit: www.sears.com
Product distributed in the United tates bears Brands
Management Corporation, Ho man Estates, IL 60179.
3M is a trademark of 3M Company.
rInternational.
© 2009 3M Company. All rights reserved.
WARNING
CAUTION
To reduce the risk associated with choking: Do not
allow children under 3 years of age to have access to
small parts during the installation of this product.
To reduce the risk associated with ingestion
of contaminants: Do not use with water that is
microbiologically unsafe or of unknown quality without
adequate disinfection before and after the system.
ed for cyst reduction may be used on
disinfected wrable cysts. EPA
Establishment Number 07059
To reduce the risk associated with property damage
due to water leakage:
• Read and follow the Water Filter instructions before
installation and use of this system.
Installation and use MUST comply with all state and
local plumbing codes.
• Do not install if water pressure excee
kPa). Contact a plumbing professional if you are
uncertain of how to check your water pressure.
• Do not install where water hammer conditions may
occur. If water hammer conditions exist, you must
install a water hammer arrester. Contact a plumbing
professional if you are uncertain of how to check for
this condition.
• Do not install on hot water supply lines.
The maximum operating water temperature of this
w
• Protect water filter from freezing. Do not operate
refrigerator in ambient conditions beloF. Drain
wratures below
The disposable wreplaced every
six months, at the rated capacity, or if a noticeable
reow rate occurs.
Do not install systems in areas where ambient
temperatures may go above 110ºF (43.3ºC).
Wherow prevention device is installed on
a water system, a device for controlling pressure due
to thermal expansion must be installed.
Ensurre secure and free
from leaks.
Application Guidelines/Water upply Parameters
ervice Flow 0.5 gpm (1.9 lpm)
Water upply Potable Water
Water Pressure 2020 psi (1 27 kPa)
Water Temperature 33F 100F (0.6 C)
Capacity 200 gallons (757 liters)
California Department of Public Health Certcation 143015.
For conditions of use, health claims certd by California
Department of Public Health and replacement parts, see
Performance Data heet.
State of California
Department of Public Health
Water Treatment Device
Certificate Number
Date Issued: December 15, 2009
201909-
Manufacturer:
Sears Roebuck and Co.
The water treatment device(s) listed on this certificate have met the testing requirements pursuant to Section
116830 of the Health and Safety Code for the following health related contaminants:
sotsebsAstsyC
Lead
Mercury
2,4-D Reduction
Atrazine
Benzene
Carbofuran
Lindane
p-Dichlorobenzene
Toxaphene
Microbiological Contaminants and Turbidity
Inorganic/Radiological Contaminants
Organic Contaminants
200 gal
Rated Service Capacity:
0.5 gpm
Rated Service Flow:
Conditions of Certification:
WATER FILTER
2
CARE AND CLEANING
WARNING
Explosion Hazard
Use non-fl ammable cleaner. Failure to do so can result
in fi re, explosion, or death.
Both the refrigerator and freezer sections defrost
automatically; however, clean both sections about once a
month to prevent odors. Wipe up spills immediately.
GENERAL CLEANING TIPS
• Unplug refrigerator or disconnect power.
• Remove all removable parts, such as shelves, crispers,
etc. Refer to sections in Using Your Refrigerator for
removal instructions.
• Use a clean sponge or soft cloth and a mild detergent
in warm water. Do not use abrasive or harsh cleaners.
• Hand wash, rinse and dry all surfaces thoroughly.
• Plug in refrigerator or reconnect power.
OUTSIDE
Waxing external painted metal surfaces helps provide
rust protection. Do not wax plastic parts. Wax painted
metal surfaces at least twice a year using appliance wax
(or auto paste wax). Apply wax with a clean, soft cloth.
For products with a stainless steel exterior, use a clean
sponge or soft cloth and a mild detergent in warm water.
Do not use abrasive or harsh cleaners. Dry thoroughly
with a soft cloth.
INSIDE WALLS (allow freezer to warm up so
the cloth will not stick)
To help remove odors, you can wash the inside of the
refrigerator with a mixture of baking soda and warm
water. Mix 2 tablespoons of baking soda to 1 quart of
water (26 g soda to 1 liter water.) Be sure the baking soda
is completely dissolved so it does not scratch the surfaces
of the refrigerator.
DOOR LINERS AND GASKETS
Use a clean sponge or soft cloth and a mild detergent
in warm water. Do not use cleaning waxes, concentrated
detergents, bleaches, or cleaners containing petroleum on
plastic refrigerator parts.
PLASTIC PARTS (Covers and Panels)
Use a clean sponge or soft cloth and a mild detergent
in warm water. Do not use window sprays, abrasive
cleansers, or fl ammable fl uids. These can scratch or
damage the material.
CONDENSER COILS
Use a vacuum cleaner with
an attachment to clean the
condenser cover and vents.
Do not remove the panel
covering the condenser
coil area.
CAUTION: While cleaning the inside, do not spray
water.
28
LED LIGHT REPLACEMENT
NOTE: The refrigerator and freezer compartment lights
are LED interior lighting, and service should be performed
by a quali ed technician.
POWER INTERRUPTIONS
1. If the power will be out for 24 hours or less, keep all
refrigerator doors closed to help foods stay cold and
frozen.
2. If the power will be out for more than 24 hours, remove
all frozen food and store it in a frozen food locker.
WHEN YOU GO ON VACATION
If you choose to leave the refrigerator on while you are
away, follow these steps to prepare your refrigerator
before you leave.
1. Use up any perishables and freeze other items.
2. Turn o the icemaker and empty the ice bin.
If you choose to turn the refrigerator off before you leave,
follow these steps.
1. Remove all food from the refrigerator.
2. Depending on your model, set the thermostat control
(refrigerator control) to OFF. See the SETTING THE
CONTROLS section.
3. Clean the refrigerator, wipe it and dry well.
4. Tape rubber or wood blocks to the tops of both doors
to prop them open far enough for air to get in. This
stops odor and mold from building up.
WARNING
Electrical Shock Hazard
Before service is performed on the interior LED lighting,
unplug the refrigerator or turn o power at the circuit
breaker or fuse box.
Setting either or both controls to the OFF position does
not remove power to the light circuit.
WHEN YOU MOVE
When you are moving your refrigerator to a new home,
follow these steps to prepare it for the move.
1. Remove all food from the refrigerator and pack all
frozen food in dry ice.
2. Unplug the refrigerator.
3. Clean, wipe and dry thoroughly.
4. Take out all removable parts, wrap them well
and tape them together so they do not shift and
rattle during the move. Refer to the USING YOUR
REFRIGERATOR section for removal instructions.
5. Depending on the model, raise the front of the
refrigerator so it rolls more easily OR screw in the
leveling legs all the way so they do not scrape the
oor. See the DOOR ALIGNMENT section.
6. Tape the doors shut and tape the power cord to the
refrigerator cabinet.
When you get to your new home, put everything back and
refer to the REFRIGERATOR INSTALLATION section for
preparation instructions.
CARE AND CLEANING
CONNECTING THE WATER LINE
BEFORE YOU BEGIN
This water line installation is not covered by the refrigerator
warranty. Follow these instructions carefully to minimize the
risk of expensive water damage.
Water hammer (water banging in the pipes) in house
plumbing can cause damage to refrigerator parts and can
lead to water leakage or fl ooding. Call a qualifi ed plumber
to correct water hammer before installing the water supply
line to the refrigerator.
CAUTION: To prevent burns and product damage, only
connect the refrigerator water line to a cold water supply.
Connect to a potable water supply only.
If you use your refrigerator before connecting the water
line, make sure the icemaker power switch is in the OFF (O)
position.
Do not install the icemaker tubing in areas where
temperatures fall below freezing.
WATER PRESSURE
Connect to a cold water supply. The water pressure must
be between 20 and 120 psi (138 to 827 kPa) on models
without a water fi lter and between 40 and 120 psi (276 to
827 kPa) on models with a water fi lter.
If a reverse osmosis water fi ltration system is connected
to your cold water supply, this water line installation is not
covered by the refrigerator warranty. Follow the following
instructions carefully to minimize the risk of expensive water
damage.
If a reverse osmosis water fi ltration system is connected
to your cold water supply, the water pressure to the reverse
osmosis system needs to be a minimum of 40 to 60 psi (2.8
kgf/cm
2
~ 4.2 kgf/cm
2
, less than 2.0~3.0 sec. to fi ll a cup
of 7 oz capacity).
If the water pressure from the reverse osmosis system is less
than 21 psi or 1.5 kgf/cm2 (takes more than 4.0 sec to fi ll a
cup of 7 oz capacity):
• Check to see if the sediment fi lter in the reverse osmosis
system is blocked. Replace the fi lter if necessary.
• Allow the storage tank on the reverse osmosis system to
refi ll after heavy usage.
• If the issue concerning water pressure from reverse
osmosis remains, call a licensed, qualifi ed plumber.
• All installations must be in accordance with local
plumbing code requirements.
CAUTION: Wear eye protection during installation to
prevent injury.
WHAT YOU WILL NEED
• Copper Tubing, ¼ in. outer
diameter, to connect the refrigerator
to the water supply. Be sure both
ends of the tubing are cut square.
• To determine how much tubing you
need: measure the distance from the water valve on the
back of the refrigerator to the water supply pipe. Then,
add 8 feet (2.4 m). Be sure there is su cient extra tubing
(about 8 feet [2.4 m] coiled into 3 turns of about 10 in.
[25 cm] diameter) to allow the refrigerator to move out
from the wall after installation.
• Power drill.
• ½ in. or adjustable wrench.
• Flat blade and Phillips head screwdrivers.
• Two ¼ in. outer diameter
compression nuts and
2 ferrules (sleeves) to
connect the copper tubing
to the shuto valve and the
refrigerator water valve.
• If your existing copper water
line has a fl ared fi tting at the
end, you will need an adapter
(available at plumbing supply
stores) to connect the water line
to the refrigerator OR you can
cut o the fl ared fi tting with
a tube cutter and then use a
compression fi tting.
• Shutoff valve to connect
to the cold water line. The
shuto valve should have a water inlet with a minimum
inside diameter of 5/2 in. at the point of connection
to the COLD WATER LINE.
Saddle-type shuto valves
are included in many water
supply kits. Before purchasing,
make sure a saddle-type
valve complies with your local
plumbing codes.
NOTE: A Self Piercing Saddle Type Water Valve should
not be used.
WARNING
Electrical Shock Hazard
When using any electrical device (such as a power
drill) during installation, be sure the device is battery
powered, double insulated or grounded in a manner that
will prevent the hazard of electric shock.
30
INSTALLATION INSTRUCTIONS
Install the shuto valve on the nearest frequently used
drinking water line.
1. SHUT OFF THE MAIN WATER SUPPLY
Turn on the nearest faucet to relieve the pressure on the
line.
2. CHOOSE THE VALVE LOCATION
Choose a location for the valve that is
easily accessible. It is best to connect
into the side of a vertical water pipe.
When it is necessary to connect into
a horizontal water pipe, make the
connection to the top or side, rather
than at the bottom, to avoid drawing
o any sediment from the water pipe.
3. DRILL THE HOLE FOR THE VALVE
Drill a ¼ in. hole in the water pipe using a sharp bit.
Remove any burrs resulting from
drilling the hole in the pipe. Be
careful not to allow water to
drain into the drill. Failure to
drill a ¼ in. hole may result
in reduced ice production or
smaller cubes.
NOTE: The hookup line cannot be white, plastic
tubing. Licensed plumbers must use only copper
tubing NDA tubing #49595 or 49599 or Cross Link
Polyethylene (PEX) tubing.
4. FASTEN THE SHUTOFF VALVE
Fasten the shuto valve to the cold water pipe with
the pipe clamp.
NOTE: Commonwealth of Massachusetts Plumbing
Codes 248CMR shall be adhered to. Saddle valves are
illegal and use is not permitted in Massachusetts.
Consult with your licensed plumber.
5. TIGHTEN THE PIPE CLAMP
Tighten the clamp screws until the sealing washer
begins to swell.
NOTE: Do not overtighten clamp or you may crush the
tubing.
6. ROUTE THE TUBING
Route the tubing between the cold water line and the
refrigerator.
Route the tubing through a hole drilled in the wall or
oor (behind the refrigerator or adjacent base cabinet)
as close to the wall as possible.
NOTE: Be sure there is su cient extra tubing (about
8 feet coiled into 3 turns of about 10 in. diameter) to
allow the refrigerator to move out from the wall after
installation.
7. CONNECT THE TUBING TO THE VALVE
Place the compression nut and ferrule (sleeve) for
copper tubing onto the end of the tubing and connect
it to the shuto valve. Make sure the tubing is fully
inserted into the valve. Tighten the compression nut
securely.
NOTE: Commonwealth of Massachusetts Plumbing
Codes 248CMR shall be adhered to. Saddle valves are
illegal and their use is not permitted in
Massachusetts. Consult with your licensed plumber.
Pipe Clamp
Saddle-Type
Shuto Valve
Vertical Cold
Water Pipe
Pipe Clamp
Clamp Screw
Washer
Inlet End
Saddle-Type
Shuto Valve
Packing Nut
Outlet Valve
Compression Nut
Ferrule (sleeve)
CONNECTING THE WATER LINE
31
8. FLUSH OUT THE TUBING
Turn the main water supply on and
ush out the tubing until the water
is clear.
Shut the water o at the water
valve after about one quart of
water has beushed through the
tubing.
9. CONNECT THE TUBING TO THE
REFRIGERATOR
NOTE: Before making the connection to the
refrigerator, be sure that the refrigerator power cord is
not plugged into the wall outlet.
1. Remove the plastiexible cap from the water valve.
2. Place the compression nut and ferrule (sleeve) onto the
end of the tubing as shown.
3. Insert the end of the copper tubing into the connection
as far as possible. While holding the tubing, tighten the
tting.
10. TURN THE WATER ON AT THE SHUTOFF VALVE
Tighten any connections that leak.
11. PLUG IN THE REFRIGERATOR
Arrange the coil of tubing so that it does not vibrate
against the back of the refrigerator or against the wall.
Push the refrigerator back to the wall.
12. START THE ICEMAKER
Set the icemaker power switch to the ON (I) position.
The icemaker will not begin to operate until it reaches
its operating temperature of 15°F (–9°C) or below. It
will then begin operation automatically if the icemaker
power switch is in the ON (I) position.
CAUTION: Check to see if leaks occur at the water line
connections.
¼” (6.35 mm) Tubing
Refrigerator
Connection
Tubing Clamp
¼” (6.35 mm)
Compression
Nut
Ferrule
(Sleeve)
Back of refrigerator
CONNECTING THE WATER LINE
Problem Possible Causes Solutions
Refrigerator and
Freezer section are
not cooling.
The power supply cord is unplugged. Firmly plug the cord into a live outlet with the proper
voltage.
Refrigerator is set to demo mode. The
display shows the word “OFF.”
Demo Mode allows the lights and control display to
work normally while disabling cooling to save energy
while on the showroom fl oor. Refer to the Setting the
Controls section for instructions on how to disable
Demo Mode.
Refrigerator is in the defrost cycle. During the defrost cycle, the temperature of each
compartment may rise slightly. Wait 30 minutes and
confi rm the proper temperature has been restored
once the defrost cycle has completed.
Refrigerator was recently installed. It may take up to 24 hours for each compartment to
reach the desired temperature.
Refrigerator was recently relocated. If the refrigerator was stored for a long period of time
or moved on its side, it is necessary for the refrigerator
to lay upright for 24 hours before connecting it to
power.
Cooling System runs
too much.
Refrigerator is replacing an older
model.
Modern refrigerators require more operating time but
use less energy due to more e cient technology.
Refrigerator was recently plugged in
or power restored.
The refrigerator will take up to 24 hours to cool
completely.
Door opened often or a large amount
of food / hot food was added.
Adding food and opening the door warms the
refrigerator, requiring the compressor to run longer in
order to cool the refrigerator back down. In order to
conserve energy, try to get everything you need out of
the refrigerator at once, keep food organized so it is
easy to fi nd, and close the door as soon as the food is
removed. (Refer to the Food Storage Guide.)
Doors are not closed completely. Firmly push the doors shut. If they will not shut all the
way, see the Doors will not close completely or pop
open section in Parts & Features Troubleshooting.
Refrigerator is installed in a hot
location.
The compressor will run longer under warm conditions.
At normal room temperatures (70°F/110°C) expect
your compressor to run about 40% to 80% of the
time. Under warmer conditions, expect it to run even
more often. The refrigerator should not be operated
above 110°F (43°C).
Condenser / back cover is clogged. Use a vacuum cleaner with an attachment to clean the
condenser cover and vents. Do not remove the panel
covering the condenser coil area.
COOLING
TROUBLESHOOTING GUIDE
Before conducting troubleshooting, make sure that the following basic requirements are met:
Service Flow 0.5 gpm (1.9 lpm)
Water Supply Potable Water
Water Pressure 40-120 psi (276 - 827 kPa)
Water Temperature 33°F - 100°F (0.6°C - 38°C)
Electrical Ratings
115 Volts, 60 Hz, AC only, and fused
at 15 amperes (minimum).
33
Problem Possible Causes Solutions
Refrigerator or
Freezer section is too
warm.
Refrigerator was recently installed. It may take up to 24 hours for each compartment to
reach the desired temperature.
Air vents are blocked. Rearrange items to alloow throughout the
compartment. Row diagram in the
Using Your Refrigerator section.
Doors are opened often or for long
periods of time.
When the doors are opened often or for long periods
of time, warm, humid air enters the compartment.
This raises the temperature and moisture level within
the compartment. To lessen the e ect, reduce the
frequency and duration of door openings.
Unit is installed in a hot location. The refrigerator should not be operated in
temperatures above 110°F (43°C).
A large amount of food or hot food
was added to either compartment.
Adding food warms the compartment requiring the
cooling system to run. Allowing hot food to cool to
room temperature before putting it in the refrigerator
will reduce this e ect.
Doors not closed correctly. See the Doors will not close correctly or pop open
section in Parts & Features Troubleshooting.
Temperature control is not set
correctly.
If the temperature is too warm, adjust the control one
increment at a time and wait for the temperature to
stabilize. Refer to the Setting the Controls section for
more information.
Defrost cycle has recently completed. During the defrost cycle, the temperature of each
compartment may raise slightly and condensation may
form on the back wall. Wait 30 minutes and con
rm
the proper temperature has been restored once the
defrost cycle has completed.
Interior moisture
buildup.
Doors are opened often or for long
periods of time.
When the doors are opened often or for long periods
of time, warm, humid air enters the compartment.
This raises the temperature and moisture level within
the compartment. To lessen the e ect, reduce the
frequency and duration of door openings.
Doors not closed correctly. See the Doors will not close correctly section in the
Troubleshooting section.
Weather is humid. Humid weather allows additional moisture to enter the
compartments when the doors are opened leading to
condensation or frost. Maintaining a reasonable level
of humidity in the home will help to control the amount
of moisture that can enter the compartments.
Defrost cycle recently completed. During the defrost cycle, the temperature of each
compartment may raise slightly and condensation may
form on the back wall. W
that the proper temperature has been restored once
the defrost cycle has completed.
Food is not packaged correctly. Food stored uncovered or unwrapped, and damp
containers can lead to moisture accumulation within
each compartment. Wipe all containers dry and store
food in sealed packaging to prevent condensation and
frost.
COOLING
TROUBLESHOOTING GUIDE
34
Problem Possible Causes Solutions
Food is freezing
in the refrigerator
compartment.
Food with high water content was
placed near an air vent.
Rearrange items with high water content away from
air vents.
Refrigerator temperature control is set
incorrectly.
If the temperature is too cold, adjust the control one
increment at a time and wait for the temperature to
stabilize. Refer to the Setting the Controls section for
more information.
Refrigerator is installed in a cold
location.
When the refrigerator is operated in temperature
below 41°F (5°C), food can freeze in the refrigerator
compartment. The refrigerator should not be operated
in temperature below 55°F (13°C).
Frost or ice crystals
form on frozen food
(outside of package).
Door is opened frequently or for long
periods of time.
When the doors are opened often or for long periods
of time, warm, humid air enters the compartment. This
raises the temperature and moisture level within the
compartment. Increased moisture will lead to frost
and condensation. To lessen the e ect, reduce the
frequency and duration of door openings.
Door is not closing properly. Refer to the Doors will not close correctly or pop
open section in the Troubleshooting section.
Refrigerator or
Freezer section is too
cold.
Incorrect temperature control settings. If the temperature is too cold, adjust the control one
increment at a time and wait for the temperature to
stabilize. Refer to the Setting the Controls section for
more information.
Frost or ice crystals
on frozen food
(inside of sealed
package).
Condensation from food with a high
water content has frozen inside of the
food package.
This is normal for food items with a high water
content.
Food has been left in the freezer for
a long period of time.
Do not store food items with high water content in the
freezer for a long period of time.
Icemaker is not
making enough ice.
Demand exceeds ice storage
capacity.
The icemaker will produce approximately 100 cubes in
a 24 hour period.
House water supply is not connected,
valve is not turned on fully, or valve is
clogged.
Connect the refrigerator to a cold water supply with
adequate pressure and turn the water shuto valve
fully open.
If the problem persists, it may be necessary to contact
a plumber.
Wd. It is recommended that you replace the w
Approximately every 6 months.
When the w
When the water dispenser output decreases.
When the ice cubes are smaller than normal.
Low house water supply pressure. The water pressure must be between 20 and 120 psi
(138 to 827 kPa) on models without a w
between 40 and 120 psi (276 to 827 kPa) on models
with a w
If the problem persists, it may be necessary to contact
a plumber.
Revration system is
used.
Revration systems can reduce the
water pressure below the minimum amount and result
in icemaker issues. (Refer to Water Pressure section.)
Tubing connecting refrigerator to
house supply valve is kinked.
The tubing can kink when the refrigerator is moved
during installation or cleaning resulting in reduced
wow. Straighten or repair the water supply line
and arrange it to prevent future kinks.
COOLING/ICE & WATER
TROUBLESHOOTING GUIDE
35
Problem Possible Causes Solutions
Icemaker is not
making enough ice
(continued).
Doors are opened often or for long
periods of time.
If the doors of the unit are opened often, ambient
air will warm the refrigerator which will prevent the
unit from maintaining the set temperature. Lowering
the refrigerator temperature can help, as well as not
opening the doors as frequently.
Doors are not closed completely. If the doors are not properly closed, ice production
will be a ected. See the Doors will not close
completely or pop open section in Parts & Features
Troubleshooting for more information.
The temperature setting for the
freezer is too warm.
The recommended temperature for the freezer
compartment for normal ice production is 0°F. If the
freezer temperature is warmer, ice production will be
a ected.
Dispensing water
slowly.
W It is recommended that you replace the wate
Approevery 6 months.
When the w
When the water dispenser output decreases.
When the ice cubes are smaller than normal.
Rev
used.
Rev
pressure below the minimum amount and result in
icemaker issues.
If the problem persists, it may be necessary to contact
a plumber.
Low house water supply pressure. The water pressure must be between 20 and 120 psi
(138 to 827 kPa) on models without a w
between 40 and 120 psi (276 to 827 kPa) on models
with a w
If the problem persists, it may be necessary to contact
a plumber.
Not dispensing ice. Doors are not closed completely. Ice will not dispense if any of the refrigerator doors
are left open.
Infrequent use of the dispenser. Infrequent use of the ice dispenser will cause the cubes
to stick together over time, which will prevent them
from properly dispensing. Check the ice bin for ice
cubes clumping/sticking together. If they are, break up
the ice cubes to allow for proper operation.
The delivery chute is clogged with
frost or ice fragments.
Eliminate the frost or ice fragments by removing the
ice bin and clearing the chute with a plastic utensil.
Dispensing cubed ice can also help prevent frost or ice
fragment buildup.
The dispenser display is locked. Press and hold the Lock button for three seconds to
unlock the control panel and dispenser.
Ice bin is empty. It may take up to 24 hours for each compartment to
reach the desired temperature and for the icemaker
to begin making ice. Make sure that the shuto (arm/
sensor) is not obstructed.
Once the ice supply in the bin has been completely
eed, it my take up to 90 minutes before
additional ice is available, and appro
hours to completely r ll the bin.
ICE & WATER
TROUBLESHOOTING GUIDE
36
ICE & WATER
Problem Possible Causes Solutions
Icemaker is not
making ice.
Refrigerator was recently installed or
icemaker recently connected.
It may take up to 24 hours for each compartment to
reach the desired temperature and for the icemaker to
begin making ice.
Icemaker not turned on. Locate the icemak
it is in the ON (I) position.
The ice detecting sensor is obstructed. Foreign substances or frost on the ice-detecting sensor
can interrupt ice production. Make sure that the sensor
area is clean at all times for proper operation.
The refrigerator is not connected to
a water supply or the supply shuto
valve is not turned on.
Connect refrigerator to the water supply and turn the
water shuto valve fully open.
Icemaker shuto (arm or sensor)
obstructed.
If your icemaker is equipped with an ice shuto arm,
make sure that the arm moves freely. If your icemaker
is equipped with the electronic ice shuto sensor,
make sure that there is a clear path between the two
sensors.
Reverse osmosis w
system is connected to your cold
water supply.
Revration systems can reduce the
water pressure below the minimum amount and result
in icemaker issues. (Refer to the Water Pressure
section.)
Not dispensing
water.
New installation or water line recently
connected.
Dispense 2.5 gallons (9.5 l) of w
approximately 5 minutes) to remove trapped air and
contaminants from the system. Do not dispense the
entire 2.5 gallon (9.5 l) amount continuously. Depress
and release the dispenser pad for cycles of 30
seconds ON and 60 seconds OFF.
The dispenser panel is locked. Press and hold the Lock button for three seconds to
unlock the control panel and dispenser.
The dispenser is not set for water
dispensing.
The dispenser can be set for ice or water. Make
certain that the control panel is set for the proper
operation. Press the Water button on the control panel
to dispense water.
Refrigerator or freezer doors are not
closed properly.
Water will not dispense if any of the refrigerator
doors are left open.
Ween recently
removed or replaced.
After the wreplaced, dispense 2.5 gallons
(9.5 l) of water (ush for approximately 5 minutes) to
remove trapped air and contaminants from the system.
Do not dispense the entire 2.5 gallon (9.5 l) amount
continuously. Depress and release the dispenser pad
for cycles of 30 seconds ON and 60 seconds OFF.
Tubing connecting refrigerator to
house supply valve is kinked.
The tubing can kink when the refrigerator is moved
during installation or cleaning resulting in reduced
wow. Straighten or repair the water supply line
and arrange it to prevent future kinks.
The house water supply is not
connected, the valve is not turned on
fully, or the valve is clogged.
Connect refrigerator to the water supply and turn the
water shuto valve fully open.
If the problem persists, it may be necessary to contact
a plumber.
TROUBLESHOOTING GUIDE
37
ICE & WATER
Problem Possible Causes Solutions
Ice has bad taste or
odor.
Water supply contains minerals such
as sulfur.
A weed to be installed to eliminate
taste and odor problems.
NOTE: In some cases, a lter may not help. It may not
be possible to remove all minerals / odor / taste in all
water supplies.
Icemaker was recently installed. Discard the rst few batches of ice to avoid discolored
or bad tasting ice.
Ice has been stored for too long. Ice that has been stored for too long will shrink,
become cloudy, and may develop a stale taste. Throw
away old ice and make a new supply.
The food has not been stored
properly in either compartment.
Rewrap the food. Odors may migrate to the ice if
food is not wrapped properly.
The interior of the refrigerator needs
to be cleaned.
See the Care and Cleaning section for more
information.
The ice storage bin needs to be
cleaned.
Empty and wash the bin (discard old cubes). Make
sure that the bin is completely dry before reinstalling
it.
Dispensing warm
water.
Refrigerator was recently installed. Allow 24 hours after installation for the water storage
tank to cool completely.
The water dispenser has been used
recently and the storage tank was
exhausted.
Depending on your spewater storage
capacity will range from approximately 20 to 30 oz
(0.6 to 0.9 liter).
Dispenser has not been used for
several hours.
If the dispenser has not been used for several hours,
ed may be warm. Discard the
rst 10 oz.
Refrigerator is connected to the hot
water supply.
Make sure that the refrigerator is connected to a cold
water pipe.
WARNING: Connecting the refrigerator to a hot
water line may damage the icemaker.
Water has bad taste
or odor.
Water supply contains minerals such
as sulfur.
A weed to be installed to eliminate
taste and odor problems.
W lter has been exhausted. It is recommended that you replace the w
Approximately every 6 months.
When the w
When the water dispenser output decreases.
When the ice cubes are smaller than normal.
Refrigerator was recently installed. Dispense 2.5 gallons (9.5 l) of w
approximately 5 minutes) to remove trapped air and
contaminants from the system. Do not dispense the
entire 2.5 gallon (9.5 l) amount continuously. Depress
and release the dispenser pad for cycles of 30
seconds ON and 60 seconds OFF.
Icemaker is making
too much ice.
Icemaker shuto (arm/sensor) is
obstructed.
Empty the ice bin. If your icemaker is equipped with
an ice shuto arm, make sure that the arm moves
freely. If your icemaker is equipped with the electronic
ice shuto sensor, make sure that there is a clear path
between the two sensors. Reinstall the ice bin and wait
roper operation.
TROUBLESHOOTING GUIDE
38
Problem Possible Causes Solutions
Clicking The defrost control will click when
the automatic defrost cycle begins
and ends. The thermostat control (or
refrigerator control on some models)
will also click when cycling on and
o .
Normal Operation
Rattling Rattling noises may come from the
w of refrigerant, the water line on
the back of the unit, or items stored
on top of or around the refrigerator.
Normal Operation
Refrigerator is not resting solidly on
Floor is weak or uneven or leveling legs need to be
adjusted. See the Door Alignment section.
Refrigerator with linear compressor
was jarred while running.
Normal Operation
Whooshing Evaporator fan motor is circulating
air through the refrigerator and
freezer compartments.
Normal Operation
Air is being forced over the condenser
by the condenser fan.
Normal Operation
Gurgling Refrigerowing through the
cooling system.
Normal Operation
Popping Contraction and expansion of the
inside walls due to changes in
temperature.
Normal Operation
Sizzling Water dripping on the defrost heater
during a defrost cycle.
Normal Operation
Vibrating If the side or back of the refrigerator
is touching a cabinet or wall, some of
the normal vibrations may make an
audible sound.
To eliminate the noise, make sure that the sides and
back cannot vibrate against any wall or cabinet.
Dripping Water running into the drain pan
during the defrost cycle.
Normal Operation
Pulsating or High-
Pitched Sound
Your refrigerator is designed to run
more e ciently to keep your food
items at the desired temperature. The
high e ciency compressor may cause
your new refrigerator to run longer
than your old one, but it is still more
energy e cient than previous models.
While the refrigerator is running, it is
normal to hear a pulsating or high-
pitched sound.
Normal Operation
NOISE
TROUBLESHOOTING GUIDE
39
PARTS AND FEATURES
Problem Possible Causes Solutions
Doors will not close
correctly or pop
open.
Food packages are blocking the door
open.
Rearrange food containers to clear the door and door
shelves.
Ice bin, crisper cover, pans, shelves,
door bins, or baskets are out of
position.
Push bins all the way in and put crisper cover, pans,
shelves and baskets into their correct positions. See the
Using Your Refrigerator section for more information.
The doors were removed during
product installation and not properly
replaced.
Remove and replace the doors according to the
Removing and Replacing Refrigerator Handles and
Doors section.
Refrigerator is not leveled properly. See Door Alignment in the Refrigeration Installation
section to level refrigerator.
Doors are di cult to
open.
The gaskets are dirty or sticky. Clean the gaskets and the surfaces that they touch.
Rub a thin coat of appliance polish or kitchen wax on
the gaskets after cleaning.
Door was recently closed. When you open the door, warmer air enters the
refrigerator. As the warm air cools, it can create a
vacuum. If the door is hard to open, wait one minute
to allow the air pressure to equalize, then see if it
opens more easily.
Refrigerator wobbles
or seems unstable.
Leveling legs are not adjusted
properly.
Refer to the Leveling and Door Alignment section.
Floor is not level. It may be necessary to add shims under the leveling
legs or rollers to complete installation.
Lights do not work. A light bulb has burned out.
NOTE: The refrigerator compartment
lamp is LED interior lighting, and
service should be performed by a
ed technician. (This statement
only applies for certain models.)
Replace with an appliance bulb of the same wattage,
size and shape (available at your local hardware
store). Refer to the Light Bulb Replacement section.
A light bulb is loose in the socket. Unplug the refrigerator or turn o power at the circuit
breaker or fuse box. Gently remove the bulb and
reinsert. Reconnect power and reset the refrigerator
control. Refer to the Light Bulb Replacement section
for instructions on removing your light bulb.
TROUBLESHOOTING GUIDE
40
Diagnostics
Should you experience any problems with your
refrigerator, it has the capability of transmitting data
via your telephone to the Diagnostics Team.
This gives you the capability of speaking directly to
our trained specialists. The specialist records the data
transmitted from your machine and uses it to analyze the
issue, providing a fast and e ective diagnosis.
If you experience problems with your refrigerator, in the
U.S.A. call 1-844-553-6667.
Only use the Diagnostics feature when
instructed to do so by the Diagnostics Team.
The transmission sounds that you will hear are normal
and sound similar to a fax machine.
Diagnostics cannot be activated unless your refrigerator
is connected to power. If your refrigerator is unable to
turn on, then troubleshooting must be done without using
Diagnostics.
Using Diagnostics
First, call 1-844-553-6667 (U.S.A.)
If the number of the phone you are using is
be quickly relayed to a Diagnostics Team agent. Only
use the Diagnostics feature when instructed to do so by
the Diagnostics Team agent.
1. Lock the display. To lock the display, press and hold
the Door Alarm button for three seconds. (If the
display has been locked for over three minutes, you
must deactivate the lock and then reactivate it.)
2.
Open the right refriger
ator door.
NOTE:
For best results, do not move the phone while the tones are being transmitted.
If the call center agent is not able to get an accurate recording of the data, you may be asked to
try again.
Call quality di erences by region may a ect the Diagnostics function.
For best results, use Diagnostics with a landline phone.
Bad call quality may result in poor data transmission from your phone to the machine, which could
cause Diagnostics to malfunction.
Diagnostics (on some models)
3. Hold the mouthpiece of your phone in front of the
speaker that is located on the right hinge of the
refrigerator door, when instructed to do so by the call
center.
4. Press and hold the Freezer Temp button for three
seconds while continuing to hold your phone to the
speaker.
5. After you hear three beeps, release the Freezer Temp
button.
6. Keep the phone in place until the tone transmission has
nished. The display will count down the time. Once
the countdown is over and the tones have stopped,
resume your conversation with the specialist, who will
then be able to assist you in using the information
transmitted for analysis.
Kenmore ®
Customer Care Hotline
To schedule in-home repair service
or order replacement parts
Para pedir servicio de reparación
a domicilio, y ordenar piezas
1-844-553-6667
www. kenmore. com
®
