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Troubleshooting en
45
Fault Cause and troubleshooting
"E:30/-20" ▶ Do not add any extra water to the appliance while it
is operating.
The appliance is not
working.
The mains plug of the power cord is not plugged in.
▶ Connect the appliance to the power supply.
The circuit breaker in the fuse box has tripped.
▶ Check the circuit breaker in the fuse box.
There has been a power cut.
▶ Check whether the lighting in your kitchen or other
appliances are working.
The programme does
not start.
You have not pressedStart/Reload.
▶ Press Start/Reload.
Door is not closed.
1. Close the door.
2. Press Start/Reload to start the programme.
Childproof lock is activated.
▶
→"Deactivating the childproof lock", Page33
Finish in is activated.
▶ Check whether Finish in is activated.
→"Buttons", Page23
Laundry is caught in the door.
1. Open the door again.
2. Remove any trapped laundry.
3. Close the door.
4. Press Start/Reload to start the programme.
The detergent drawer has not been pushed in fully.
▶ Push in the detergent drawer until the symbol goes
out.
The pump for the intelligent dosing system is blocked.
1. Switch off the appliance.
2. Clean the pump unit.
→"Cleaning the detergent drawer", Page37
3. Switch the appliance on.
4. If the display appears again after you clean the
pump unit, call customer service.
→"Customer Service", Page54
Note:You can deactivate and manually dose the intel-
ligent dosing system until the fault is rectified.
→"Buttons", Page23
The detergent drawer has not been pushed in fully.
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