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Due to our policy of continuous product innovation, some specications may change without notication.
©LG Electronics U.S.A., Inc., Englewood Cliffs, NJ. All rights reserved. “LG” is a registered trademark of LG Corp.
User Manual
Message Possible Cause Solution
Product Registration
Product is not
registered on server.
Product is not
registered as yet.
Complete product
registration.
New air conditioner will
be registered.
Previously registered
information will
be deleted. Do you
want to continue?
Seen while
registering again
from the Settings
area of the app.
Complete product
registration again.
Wi-Fi on the smart
phone is turned off.
Try again after turning
the Wi-Fi on.
Displayed while
trying to register the
product, however
wireless is turned off
on smartphone.
Turn on wireless setting
on your smartphone.
Check if your product
is in Wi-Fi mode.
Wi-Fi access may not
be stable depending on
network quality.
After product
searching,
connection has
failed.
• Check blinking WLAN
light on the indoor unit.
• Check if Smart AC
module wireless number
(LGE_AC-xx-xx-xx)
can be found through
smartphone.
• From the Advanced
Wi-Fi settings on the
smartphone, make sure
“Internet unavailable
- Disconnect Wi-Fi
automatically when the
Internet is unavailable” is
checked. (Note wording
may be slightly different,
depending on your
particular smartphone.)
The wireless network
setup information you
entered is incorrect or
connection to wireless
network is not stable.
Network failure. • Verify wireless
connection information is
correct.
• Verify wireless
connection.
Warning Message - Troubleshooting
The following warning messages may appear on the LG Smart AC
app during use. Follow the guidelines below to troubleshoot.
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