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en After-sales service
46
4 After-sales service
Aft er-sales service
If you cannot rectify a fault yourself,
(~ "Faults and what to do about them"
on page 42), please contact our after-
sales service.
We will always find an appropriate
solution to avoid unnecessary visits by
engineers.
Please provide the after-sales service
with the product number (E-Nr.) and the
production number (FD) of the
appliance.
You can find this information
(depending on the model):
■ On the inside of the loading door
■ On the back of the appliance
Trust the expertise of the
manufacturer. Contact us. By doing so,
you can be sure that the repairs are
carried out by trained service personnel
using genuine spare parts.
There is detergent resi-
due on the laundry.
■ Some phosphate-free detergents contain water-insoluble residue.
■ Select Rinse or brush the laundry after washing.
If you cannot rectify a fault yourself (after turning the programme selector to Off and switch on again) or a
repair is required:
■ Turn the programme selector to Off. Pull out the mains plug.
■ Turn off the tap and call customer services.
Faults Cause/Remedy
E-Nr. Product number
FD Production number
(1U )'
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