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77
Message Possible causes Possible corrective measures
Number not
allowed
The Fixed dialling
number function
is on.
Check the Settings menu and turn the
function off.
Impossible
to receive /
send SMS &
photos
Memory full Delete some messages from your phone.
Files do not
open
Unsupported file
format
Check the supported file formats.
No sound Vibration mode
Check the settings status in the sound menu
to make sure you are not in vibration or
silent mode.
Hangs up or
freezes
Intermittent software
problem
Try to perform a software update via the
website.
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