LG Electronics 1498492 LG White Top Load Laundry Pair with WT7150CW 27 Inch Washer and DLG7151W 27 Inch Gas Dryer

User Manual - Page 39

For 1498492.

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39TROUBLESHOOTING
ENGLISH
Operation
Squeaking noise Packaging materials were not removed.
•See Unpacking and Removing shipping Material in INSTALLATION.
Banging noise when
the washer is filling
with water.(Water
hammer)
Plumbing in the home moves or flexes when the water valves in the washer shut off.
Water hammer is not caused by a defect in the washer. Install water hammer arrestors
(purchased separately at hardware or home improvement store) between the fill hose and
the washer for best results.
Household water supply pressure is very high.
Adjust household water supply regulator to a lower pressure or contact a plumber.
Problem Possible Cause & Solution
Water Leaking Hoses are not connected correctly.
Check hoses and connectors for leaks, cracks, and splits.
Check and tighten hose connections.
House drain pipes are clogged.
The washer pumps out water very rapidly. Check for water backing up out of the drain pipe
during drain. If water is seen coming out of the drain, check for proper drain hose
installation and check for restrictions in the drain.
Contact a plumber to repair drain pipe.
Drain hose has come out of the drain connector or is not inserted far enough.
Tie drain hose to inlet hose or standpipe to prevent it from coming out during drain.
For smaller drain pipes, insert the drain hose into the pipe as far as the drain hose flange.
For larger drain pipes, insert the drain hose into the pipe 1 - 2 inches past the flange.
A large item such as a pillow or blanket is above the top of the tub.
Use the Bedding cycle for large or bulky items. Use extra care and never wash more than
half a load of items that float, such as pillows.
Stop the washer and check the load. Make sure that the load does not crest above the top
edge of the tub.
Oversudsing of detergent
Oversudsing may create leaks, and may be caused by the type and amount of detergent
used. HE (High-Efficiency) detergent is the only detergent recommended. The normal
amount of detergent to use is 1/4 to 1/2 of the maximum amount recommended by the
detergent manufacturer.
Always reduce the amount of detergent if the load is small or lightly soiled, or if the water
is very soft.
Never use more than the maximum amount recommended by the detergent
manufacturer.
Excessive sudsing Too much detergent or incorrect detergent
HE detergents are formulated specifically for HE (High-Efficiency) washers and contain
suds reducing agents. Only use detergent with the HE (High-Efficiency) logo.
For detergent quantities refer to Detergent Use in OPERATION. If sudsing or detergent
residue continues to be an issue, add an extra rinse.
Problem Possible Cause & Solution
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