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Before Calling For Service
Refrigerator does not operate.
• Confirm Deepfreeze ®control is on.
• Confirm refrigerator is plugged in.
• Check fuse or circuit breaker. Plug in another item at
that wall outlet.
• Wait 40 minutes to see if refrigerator restarts. If
Deepfreeze ®control is on, lights work but 2 fans and
compressor are not operating, refrigerator may be in
defrost cycle.
Refrigerator still won't operate.
• Unplug refrigerator. Transfer food to another unit
or place dry ice in Deepfreeze ®section to preserve
food. Warranty does not cover food loss. Check
warranty certificate for specific coverage.
• Call 1-800-628-5782 inside U.S.A. and
1-319-622-5511 outside U.S.A. to locate an
authorized Amana technician.
Food temperature appears too warm.
• See above sections.
• Allow time for recently added warm food to reach
Fresh Food or Deepfreeze ®temperature.
• Check gaskets for proper seal.
• Clean condenser coils.
• Adjust Fresh Food and/or Deepfreeze ®control.
• Confirm rear air grille is not blocked. Rear air grille is
located behind left garden fresh crisper.
Chiller Fresh T'*system temperature is too warm.
• Slide Chiller Fresh T'_control to colder setting.
• Adjust Deepfreeze ®control to colder setting.
Food temperature is too cold.
• Clean condenser coils.
• Adjust Fresh Food control.
• Adjust Deepfreeze ®control to warmer setting. Allow
several hours for temperature to adjust.
Refrigerator runs too frequently.
• It may be normal to maintain constant temperature.
• Doors may have been opened frequently or for an
extended period of time.
• Allow time for recently added warm food to reach
Fresh Food or Deepfreeze ®temperature.
• Clean condenser coils.
• Adjust Deepfreeze ®control.
• Check gaskets for proper seal.
Water droplets form on inside of refrigerator.
• It is normal during high humidity periods or if doors
have been opened frequently.
Water droplets form on outside of refrigerator.
• Check door gaskets for proper seal.
• Turn exterior moisture control switch ON.
Garden Fresh TM crispers or Chiller Fresh T'_system does
not close freely.
• Check for a package which may prevent drawer
from closing properly.
• Confirm drawer is in proper position.
• Clean drawer channels with warm, soapy water.
Rinse and dry thoroughly.
• Apply a thin layer of petroleum jelly to drawer
channels.
• Confirm refrigerator is level.
Refrigerator has an odor.
• See Odor Removal instructions in Care and Cleaning
section.
Refrigerator or ice maker make unfamiliar sounds or
seems too loud.
• It may be normal. See Normal Operating Sounds
section.
Ice
ice
Ice
maker is not producing ice.
Confirm ice maker arm is down.
Confirm household water supply is reaching water
valve.
Confirm ice maker wiring harness is completely
inserted into proper holes.
Check for kinks in copper or plastic tubing. Remove
kinks or replace tubing.
Check electrical connections to water valve coil and
connector block on refrigerator cabinet.
Confirm Deepfreeze _ section is operating at proper
temperature.
cubes have an odor.
See Odor Removal instructions in Care and Cleaning
section.
Discard ice and clean ice bucket or trays more
frequently. Ice cubes are porous and absorb odors
easily.
cubes stick together or 'shrink'.
Empty ice cube bucket or trays more frequently. If
used infrequently, ice cubes may stick together or
shrink.
Ice forms in inlet tube to ice maker.
• Check water pressure. Low water pressure will
cause valve to leak. Self-piercing valves cause low
water pressure. Amana recommends using a
saddle valve. Contact 1-800-843-0304 or an
Amana dealer for availability. Do not use self-
piercing valve. Amana Appliances is not
responsible for property damage due to
improper installation or water connection.
15
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