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English 53
Troubleshooting
Code Meaning Action
-dC-
If the divider is removed during
cooking in Dual cook mode.
If the divider is inserted during
cooking in Single cook mode.
The divider must not be removed
during cooking in Dual cook mode.
Turn off the oven and then restart.
If the problem continues, turn off
all power for 30 seconds or more
and then reconnect.
If the problem is not xed, please
contact a service centre.
S-01
Safety shutoff
Oven has continued operating at
a set temperature for an extended
time.
• Under 100 °C - 16 hours
• From 105 °C to 240 °C - 8 hours
• From 245 °C to Max - 4 hours
This is not system failure. Turn off
the oven and remove food. Then
try again normally.
Information codes
If the oven fails to operate, you may see an information code on the display. Check
the table below and try the suggestions.
Code Meaning Action
C-d1 Door lock malfunctions
Turn off the oven and then restart.
If the problem continues, turn off
all power for 30 seconds or more
and then reconnect. If the problem
is not xed, please contact a
service centre.
C-20
Sensor malfunctions
C-21
C-22
C-23
C-F1
Only occurs during EEPROM Read/
Write
C-F0
If there is no communication
between the main PCB and sub
PCB
C-F2
Occurs when a communication
problem is maintained between the
Touch IC <-> Main or Sub micom
Turn off the oven and then restart.
If the problem continues, turn off
all power for 30 seconds or more
and then reconnect. If the problem
is not xed, please contact a
service centre.
C-d0
Button problem
Occurs when a button is pressed
and held for a period of time.
Clean the buttons and make sure
there is no water on/around them.
Turn off the oven and try again. If
the problem continues, contact a
local Samsung service centre.
Full_NV7B44205AS_U4_DG68-01413D-00_EN.indd 53 2022-04-11 오후 2:02:06
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