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Review this chart to find do-it-yourself solutions for minor performance problems. Any service
needed, other than those described in this owner's manual, should be performed by a Sears
authorized service representative.
!
Disconnect electrical supply before servicing or cleaning the unit.
Failure to do so could result in electrical shock or personal injury,
Cleaner won'tstart.
Poorjob of dirt
pick-up.
Cleaner startsbut
cutsoff.
1. Unpluggedatwalloutlet.
2. Tdppedcimuitbreaker/blownfuse
at householdservicepanel.
3. Loosehoseelectricalconnections.
4. Trippedthermalprotectorin
canister.
1. Fullor cloggeddust bag.
2. Cloggedairflow passages.
3. Dirty filters.
4. Wrongpileheight setting.
5. Opensuctioncontrol.
6. Hole in hose.
7. Worn Power-Mate®brushes.
6. Wornor broken belt.
9. Dirtybrush or brushsupports.
10. Canisterhood open.
1. Hoseor hoodelectdcalconnections.
2.
Tdppedoverloadprotectorin
Power-Mate".
1. Plug infirmly,pushON/OFF switchtoON.
2. Reset circuitbreaker or replacefuse.
3. Reconnecthose ends,(page7).
4. Reset thermalprotector,(page11).
1. Change bag, (page 12).
2. Clear airflow passages,(page 12).
3. Ctsan/changefilters, (page13,14).
4. Adjust setting,(page 9).
5. Adjust control,(page 11).
6. Replace hose.
7. Change brushes,(page 16).
8& 9. See BELTCHANGINGAND AGITATOR
CLEANING, (pages 15, 16).
10. Close andlatch hood.
1. Check connections,reconnecthose
ends,(page 7).
2. Removeany itemsthatmaybe caught
or jammed, thenreset. If cleanerstarts
andstops again, cleanagitatorand brush
supports,then reset, (pages11, 15-16).
3. Resetthermal protector,(page 11).3. Trippedthermalprotector
in canister.
Power-Mate=will not 1. Power-Mateeconnections 1. Plug infirmly,(page6).
runwhen attached, unplugged.
2. Wornorbrokenbelt. 2 & 3. See BELTCHANGINGAND AGITATOR
3. Dirtybrush orbrushsupports. CLEANING,(pages15, 16).
4. Trippedovedoedprotectorin 4. Checkbrush area forexcessivelintbuild-
Power-Mate" uporjamming.Cleanagitatorand brush
supports,thenreset,(pages11, 15-16).
PerformanceIndicator, 1. Fullor cloggeddustbag. 1. Changebag, (page12).
some models, Is red. 2. Dirtyfilters. 2. Clean/change filters, (page13, 14).
3. Cloggedaidlowpassage. 3. Clearclogfromairflowpassage,(page12).
4. Certainattachmenttools. 4. Thisisnormal.Redshoulddisappear
whentoolisremoved.
Cleaner Picksup moveable 1. Wrongpileheightseffiog. 1. Adjustsetting,(page9).
rugs -or- Power-Mata° 2. Suctiontoostrong. 2. Opensuctioncontrol,(page11).
pushestoo hard.
Lightwon't work. 1. Burnedoutlightbulb. 1. Changelightbulb,(page15).
Cordwon't rowlnd. 1. Dirtypowercord. 1. Cleanthe powercord.
2. Cordjammed. 2. Pulloutcordandrewind.
Cleaner leavesmarks 1. Wrongvacuumingpattern. 1. SeeVACUUMINGTIPS, (page9).
on carpet.
18
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