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Did you use a fabric softener dispensing ball?
Dispensing balmswill not operate correctly with this washen
Add liquid fabric softener to the fabric softener compartment.
Did you use powdered detergent in a low-speed cycle?
Consider using liquid detergent.
Did you use Rapid Wash on a large load?
For bast results, use Rapid Wash for small, lightly soiled
Ioadel
Load is wrinkled
• Did you unload the washer promptly?.
Unload the washer as soon as it stops.
• Did you use the dght cycle for the load being washed?
Use the Delicate cycle or another cycle with a low spin speed
to reduce wrinkling.
• Did you overload the washer?,
The wash load must be balanced and not ovedoaded. Loads
should tumble freely during washing.
Gray whites, dingy colors
• Did you propedy sort the load?
Dye transfer can occur when mixing whites and colors in a
load. Sort dark clothes from whites and lights.
• Was the wash temperature too low?
Use hot or warm washes if safe for the load. Make sure your
hot water system is adequate to provide a hot water wash.
Did you use enough detergent, or do you have hard
water?.
Use more detergent for washing heavy soils in cold or hard
water.
Cycle too long
Did you choose the Sanitary cycle?
The heater will be activated to provide maximum cleaning
performance. Additional time will be added to the regular
cycle to heat the water. This additional time will depend on
the load size and the hot water inlet temperature.
Is "SUD" shown in the display?
Excessive sudsing has been detected and a suds routine has
been started to destroy excessive suds. This routine will add
time to the original cycle.
Did the load cause imbalance?
When too much imbalance occurs, an imbalance routine will
start to redistribute the load. This routine will add time to your
original cycle.
Door locked at end ofwash cycle
Did all of the water drain out of the washer during the
spin?
Select DRAIN/SPIN to remove any water remaining in the
washer. The washer door will unlock st the end of the drain.
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check
"Troubleshooting." it may save you the cost of a service call If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you
only use factory specified parts. These partswill fit right and work
right, because they are made with the same precision used to
build every new KITCHENAID e appliance. To locate factory
specified replacement parts in your area, call our Customer
Interaction Center telephone number or your nearest KitchanAid
designated service center.
In the U.S.A.
Call the KitchanAid Customer Interaction Center toll free:
1-800-422-1230.
Our consultants provide assistance with:
• Features and specifications on our full line of appliances
• Installation information
• Accessory and repair parts sales
• Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.)
• Referrals to local dealers, repair parts distributors, and
service companies. KitchenAJddesignated service
technicians are trained to fulfill the product warranty and
provide after-warranty service, anywhere in the United States
To locate the KitchanAid designated service company in your
area, you can also look in your telephone directory Yellow Pages.
For further assistance
Ifyou need further assistance, you can write to KitchenAid with
any questions or concerns at:
KitchenAJdBrand Home Appliances
Customer Interaction Center
553 Banson Road
Benton Harbor, MI 49022-2892
Please include a daytime phone number in your correspondence.
In Canada
Call the KitchanAid Canada Customer Interaction Center toll free:
1-800-461-5681 Mondayto Friday 8:00 a.m. - 6:00 p.m. (EST).
Saturday 8:30 a.m. - 4:30 p.m. (EST).
Our consultants provide assistance with:
• Features and specifications on our full line of appliances
• Referrals to local dealers
For service in Canada
Call 1-800-807-8777. KitchanAid designated service technicians
are trained to fulfillthe product warranty and provide after-
warranty service, anywhere in Canada.
For further assistance
Ifyou need further assistance, you can write to KitchanAid
Canada with any questions or concerns at:
Customer Interaction Center
KitchenAJdCanada
1901 Minnesota Court
Miasiasauga, Ontario LSN 3A7
Please include a daytime phone number in your correspondence.
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