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CHECK BEFORE ASKING
FOR SERVICE
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▼ If there is a problem with your cooker, check the following details before requesting service to your dealer.
Sometimes the cooker may not operate as desired if used incorrectly.
Case Check points
Do the following
When the button cannot
operate with “ ”
·Is the inner pot inserted?
·Check the rated voltage?
·Please insert inner pot.
·This product is 120V only
When the pressure
“Cook/Turbo” Timer button
does not operate with
“ ”
·Did you turn the Lock/Unlock Handle to
“Lock”
·Is “pressure” lamp on?
·Please turn the “Lock/Unlock” handle to “Lock”
When the rice is badly sticky.
·
Is there any rice or any other alien
substance on the temperature sensor or
the bottom surface of the inner pot?
·
Clean all the alien substances on the temperature
sensor or the bottom surface of the inner pot.
When “ ” is showed on
the LCD
·Check the rated Voltage? ·Cut the power and contact customer service.
·It is normal to get “ ” when putting only
water.
·This is only for
120V
When the time cannot be
preset.
·Is the current time correct?
·Is AM or PM set properly?
·Did you set the reservation time over
13 hours?
·Set the current time(Refer to page 15)
·Check the AM and PM
·Maximum reservation time is 13 hours.
(Refer to page 28~29)
When you smell after and
before cooking?
·Did you clean it after cooking? ·Please clean it after cooking
When the time cannot be
preset
·Is the inner pot correctly inserted in the
main body?
·Is the Lock/Unlock handle on the top
cover set to “Lock”?
·Is there hot food in the inner pot?
·Please put in the inner pot perfectly
·Please turn the “Lock/Unlock” handle to “Lock”
·Pull the pressure handle to aside once.
“ ” mark shows up
during the product operation
·Micom memory is out.
·Is it the sound of cooking ralay?
·Did you wipe the moisture of bottom of
inner pot?
·Please clean it after cooking.
When “tick, tick” sounds
occurs while cooking and
warming.
·It is normal that the “tick, tick” sound of ralay is
an on and off operation.
·The moisture of the bottom of the inner pot may
cause “tick, tick” sound. Please wipe the
moisture.
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