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The water and ice The refrigerator is not connected to a Connect the refrigerator to the water supply and turn the
dispenser will not water supply or the water supply water shutoff valve fully open.
operate properly shutoff valve is not turned on.
There is a kink in the water source line A kink in the water line can reduce water flow from the water
dispenser and result in hollow or irregular shaped ice.
Straighten the water source line.
The refrigerator has just been Flush and fill the water system. See "Water and Ice
installed. Dispensers."
The water pressure to the house is not The water pressure to the house determines the flow from
at or above 35 psi (241 kPa). the dispenser. See "Water Supply Requirements."
A reverse osmosis water filtration A reverse osmosis water filtration system can decrease water
system is connected to your cold pressure. See "Water Supply Requirements."
water supply.
The water filter may be clogged. Remove the water filter and operate dispenser. If water flow
increases, your filter is clogged and needs to be replaced.
See "Water Filtration System."
The water filter is installed incorrectly Remove the water filter and reinstall. See "Water Filtration
System."
The refrigerator door or freezer drawer Close the door or drawer firmly. If it does not close
is not closed completely, completely, see "The doors will not close completely."
The refrigerator doors were recently Make sure the water dispenser wire/tube assembly has been
removed, properly reconnected at the top of the refrigerator door.
See "Refrigerator Doors and Drawer."
Ice is clogged in the ice storage bin or Remove the ice clogging the storage bin and delivery chute,
ice is blocking the ice delivery chute, using a plastic utensil if necessary. Clean the ice delivery
chute and the bottom of the ice storage bin using a warm,
damp cloth, then dry both thoroughly. To avoid clogging and
to maintain a fresh supply of ice, empty the storage bin and
clean both the storage bin and delivery chute every 2 weeks.
The ice dispenser jams Crushed ice is blocking the ice Switch from crushed ice to cubed ice to clear the ice
while dispensing crushed delivery chute, dispenser. Then switch back to crushed ice.
ice
Water is leaking or dripping The glass was not held under the Hold the glass under the dispenser 2 to 3 seconds after
from the dispenser system dispenser long enough, releasing the dispenser lever.
NOTE: A few drops of water
after dispensing is normal.
Water continues to drip The refrigerator has just been Flushing the water system removes the air from the lines
from the dispenser beyond installed, which causes the water dispenser to drip. Flush the water
the first few drops, system. See "Water and Ice Dispensers."
The water filter was recently installed Flushing the water system removes the air from the lines
or replaced, which causes the water dispenser to drip. Flush the water
system. See "Water and Ice Dispensers."
Water is leaking from the The water line connections were not See "Connecting the Water."
back of the refrigerator fully tightened.
Recently removed the doors and did See "Refrigerator Doors and Drawer."
not fully tighten water line connection
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