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Beforecallingforservice,reviewthislist.Itmaysaveyoutimeandexpense.Thislistincludes
TROUBLESHOOTING
common occurrences that are not the result of defective workmanship or materials in this
GUIDE appliance.
PROBLEM CAUSE CORRECTION
FREEZER OPERA TION
Freezer does not run. * Freezer is plugged into a circuit that * Use another circuit. If you are unsure about the outlet
has a ground fault interrupt, have it checked by a certified technician.
• Temperature control is in the "OFF" * See Thermostat Setting.
position.
• Freezer may not be plugged in, or * Ensure plug is tightly pushed into outlet.
plug may be loose.
• House fuse blown or tripped circuit * Check/replace fuse with a 15 amp time delay fuse.
breaker. Reset circuit breaker.
• Power outage * Check house lights. Call local Electric Company.
Freezer runs too much or * Room or outside weather is hot. * It's normal for the freezer to work harder under these
too long. conditions.
• Freezer has recently been * It takes 24 hours for the freezer to cool down
disconnected for a period of time. completely.
• Large amount of warm or hot food * Warm food will cause freezer to run more until the
have been stored recently, desired temperature is reached.
• Lid is opened too frequently or kept * Warm air entering the freezer causes it to run more.
open too long. Open the lid less often.
• Temperature control is set too low. * Turn control knob to a warmer setting. Allow several
hours for the temperature to stabilize.
• Freezer gaskets are dirty, worn, * Clean or change gasket. Leaks in the lid seal will
cracked or poorly fitted, cause freezer to run longer in order to maintain
desired temperature.
• MaxFreeze switch is "ON". * Deactivate MaxFreeze switch.
Interior freezer temperature * Temperature control is set too low. * Turn control knob to a warmer setting. Allow several
is too cold. hours for the temperature to stabilize.
• MaxFreeze switch is "ON". * Deactivate MaxFreeze switch.
Interior freezer temperature * Temperature control is set too * Turn control knob to a colder setting. Allow several
is too warm. warm. hours for the temperature to stabilize.
• Lid is opened too frequently or kept * Warm air entering the freezer causes it to run more.
open too long. Open the lid less often.
• Large amount of warm or hot food * Wait until the freezer has had a chance to reach its
have been stored recently, selected temperature.
• Freezer has recently been * Freezer requires 24 hours to cool down completely.
disconnected for a period of time.
Freezer external surface * The external freezer walls can be * This is normal while the compressor works to transfer
temperature is warm. as much as 30°F warmer than room heat from inside the freezer cabinet.
temperature.
SOUND AND NOISE
Louder sound levels * Modern freezers have increased * This is normal. When the surrounding noise level is
whenever freezer is on. storage capacity and more stable low, you might hear the compressor running while it
temperatures. They require heavy cools the interior.
duty compressors.
Louder sound levels when * Freezer operates at higher * This is normal. Sound will level off or disappear as
compressor comes on. pressures during the start of the ON freezer continues to run.
cycle.
Popping or cracking sound * Metal parts undergo expansion and * This is normal. Sound will level off or disappear as
when compressor comes contraction, as in hot water pipes, freezer continues to run.
on.
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