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10
If you were unable to connect your successfully:camera
Please make sure that you entered the network name
and password correctly. Note: Both are case-sensitive.
Make sure that you are connecting to a 2.4GHz WPA-
PSK/WPA2-PSK WiFi network, and your network is not
hidden.
During the QR code scan, please make sure that your
phone's display brightness is high, and avoid glare on
your phone's display.
Please make sure that your camera is not already bound to
another user account.
Troubleshooting
5
Make sure that you have fastened the antenna (if applicable)
onto your camera, and try moving your camera closer to the
router for the initial setup.
(Setting up multiple cameras) If you were able to connect
some, but not all of your cameras:
Power cycle the camera(s) that are not connected to the
WiFi and repeat the setup process.
Note: You can check the status light of the device to see if it has been
successfully connected to the WiFi or not. If the status light is blinking green, it
means that it has not connected to a WiFi network. If it is solid blue, it means
that it is already connected to the WiFi network.
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