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Problem Possible cause Solution
The motor runs
and the chain ro-
tates, but the chain
does not cut.
The chain is blunt.
Sharpen or replace
the saw chain.
The chain is in the
incorrect direction.
Turn the chain
loop to the other
direction.
The chain is tight
or loose.
Adjust the chain
tension.
The machine does
not start.
The chain brake is
engaged.
Pull the chain
brake in the direc-
tion of the user to
disengage it.
The machine and
battery are not
connected correct-
ly.
Make sure that the
battery release
button clicks when
you install the bat-
tery pack.
The battery level
is low.
Charge the battery
pack.
The lock out but-
ton and the trigger
are not pushed at
the same time.
1. Push the lock-
out button and
hold it.
2. Push the trig-
ger to start the
machine.
The battery is too
hot or too cold.
Refer to battery
and charger man-
ual.
The motor runs,
but the chain does
not cut correctly,
or the motor stops
after around 3 sec-
onds.
The machine is in
the protection
mode to protect
the PCB.
Release the trigger
and start the ma-
chine again. Do
not force the ma-
chine to cut.
The battery is not
charged.
Charge the battery.
Refer to the bat-
tery and charger
manual for correct
charging proce-
dures.
The chain is not
lubricated.
Lubricate the
chain to decrease
the friction. Do
not let the guide
bar and the chain
operate without
sufficient oil.
Incorrect battery
storage tempera-
ture
Cool the battery
pack until it de-
creases to the am-
bient temperature.
13 TECHNICAL DATA
Voltage 48V (2 x 24V)
No load speed 20 m/s
Guide bar length 14'' (356 mm)
Chain pitch 3/8" LP (9.5 mm)
Chain gauge .043" (1.09 mm)
Drive links 52
Chain oil capacity 180 ml
Weight (without battery
pack)
8.15 lbs (3.7 kg)
Chain 90PX052X/CL14352
Guide bar 144MLEA041/
M1431452-1041TL
Battery model BAG709 and other BAG
series
Charger model CAG817 and other CAG
series
The recommended ambient temperature range:
Item Temperature
Appliance storage tempera-
ture range
32°F (0°C) - 113°F (45°C)
Appliance operation temper-
ature range
32°F (0°C) - 113°F (45°C)
Battery charging temperature
range
39°F (4°C) - 104°F (40°C)
Charger operation tempera-
ture range
39°F (4°C) - 104°F (40°C)
Battery storage temperature
range
32°F (0°C) - 113°F (45°C)
Battery discharging tempera-
ture range
32°F (0°C) - 113°F (45°C)
14 LIMITED WARRANTY
YEAR
ANS
AÑOS
LIMITED WARRANTY
GARANTIE LIMITÉE
GARANTÍA
LIMITADA
3
Greenworks hereby warranties this product, to the original
purchaser with proof of purchase, for a period of three (3)
years against defects in materials, parts or workmanship.
Greenworks, at its own discretion, will repair or replace any
15
English
EN
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