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BIBO BRIGHTER WATER 21
Troubleshooting
listed to resolve the issue. This should help you resolve the fault with minimum effort.
serviced. Please contact us at
help@bibowater.com.au or call 1300 00 BIBO to speak to one of our team.
FAULT POSSIBLE CAUSE SOLUTION
1. Machine power is not connected
2. Power outlet failure
3. Inlet valve closed
4. Water tap blockage or low water pressure
1. Unplug the machine and then plug it back in
again, check switch is on
2. Check the power outlet is functional
3. Check that the water inlet valve is open
4. Check your water supply pressure
No hot water
1. Hot tank is not turned on
2. Excessive water use
3. The machine was in power saving mode
1. Turn on the hot tank switch at the back
2. Test again after 5 minutes
3. Wait for the hot tank to meet maximum
temperature
No cold water
1. Chilled water temperature set too high
2. Excessive cold water use
3. If left unused for an extended period, ice
can build up in the cold water tank
1. Check the water temperature settings
2. Test again after 15 minutes
3. Turn off the power and wait 2 hours before
turning it back on
Machine leakage
1. Drip tray is full
2. Leakage inside the machine
1. Empty water drip tray and dry thoroughly
before replacing
2. Turn off the power and water, please
contact BIBO Water.
Odour from water
1. New machine
2. The machine has not been used for a long
time
3.
necessary
1. Drain 2L of water from each outlet
2.
3.
Your warranty
If problems occur with your BIBO, please contact BIBO directly via email on help@bibowater.com.au or call us on
1300 00 BIBO so that we can assist you to resolve them. Do not attempt to disassemble or repair your BIBO by yourself,
as BIBO cannot take responsibility for any resulting issues.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a
replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You
are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does
not amount to a major failure.
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