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18
EN
FAQ
Error Possible Cause Solution
The battery
status indicator
does not light up
while charging.
The charging base is not
connected to the vacuum
properly.
Make sure the vacuum is in
place.
No water ow
comes out of the
vacuum.
The clean water tank has not
been installed in place, or the
clean water tank is empty.
Reinstall or ll the clean
water tank.
Water leakage
from the top of
the dirty water
tank.
A collision or a sharp pull
causes water to enter the
motor.
Move gently back and forth
when the vacuum is turned
on.
The lter is not completely dry
after being cleaned.
Thoroughly dry the lter
before use.
Self-cleaning
failed.
The roller brush may be
jammed by large particles.
Open the brush cover to
check and clean the roller
brush.
The vacuum is not being
charged.
Make sure the vacuum is
charged before activating
the self-cleaning function.
The self-cleaning cannot be
started if the battery level is
less than 10%.
The self-cleaning function
can be enabled onlywhen
the vacuum is charged and
the battery level is more
than 10%.
The dirty water tank has not
been installed in place, or the
dirty water tank is full.
Reinstall or empty the dirty
water tank.
The clean water tank has not
been installed in place, or the
clean water tank is empty.
Reinstall or ll the clean
water tank.
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