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14 | Wolf Customer Care 800.222.7820
Troubleshooting
Burners do not light.
• Push the burner control knob in and verify the igniter
glows.
• Verify electrical power to the grill and home circuit
breaker is on.
• Verify GFCI has not been tripped.
• Purge the line of trapped air.
• If no electrical supply is available, the burners can be lit
manually. Refer to page 8.
Hot surface igniter does not operate.
• Verify electrical power to the grill and home circuit
breaker is on.
• Verify the GFCI has not been tripped.
Burners do not heat properly.
• Verify proper gas supply.
• Verify the gas supply line is not bent or kinked.
• Preheat the burners for 10 minutes.
• Inspect the grill burners for spiders, insects, or other
obstructions.
WARNING
Spiders and insects can nest in burners causing a re
hazard and damage to the grill.
Burner ame blows out.
• Verify proper gas supply.
• If exposed to wind, provide a wind block.
Smell of gas is present.
• Contact Wolf Factory Certied Service or gas supplier
to check for gas leak.
Excessive are-ups occur.
• Clean the burner grates.
• Excess fat on meat or excessive cooking temperature.
Interior or control knob lights do not operate.
• Verify electrical power to the grill and home circuit
breaker is on.
• Verify the GFCI has not been tripped.
• The interior light bulb may need to be replaced.
SERVICE
• Maintain the quality built into your product by contacting
Wolf Factory Certied Service. For the name of the near-
est Wolf Factory Certied Service, check the Support &
Service section of our website, wolfappliance.com, or
call Wolf Customer Care at 800-222-7820.
• When contacting service, you will need the model and
serial number of your product. Both numbers are listed
on the product rating plate. Refer to page 6 for rating
plate location.
• For warranty purposes, you will also need the date of
installation and name of your authorized Wolf dealer. This
information should be recorded on page 3 of this guide.
TROUBLESHOOTING
Sub-Zero, Sub-Zero & Design, Sub-Zero & Snowake Design, Dual Refrigeration, The Living Kitchen, Great American Kitchens The Fine Art of Kitchen Design, Wolf, Wolf &
Design, Wolf Gourmet, W & Design, red colored knobs, Cove, and Cove & Design are registered trademarks and service marks of Sub-Zero Group, Inc. and its subsidiaries.
All other trademarks are property of their respective owners in the United States and other countries.
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