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Reset (2nd method)
Please try this reset method if the first method doesn’t work.
Instruction video(visit the website or scan the QR code):
https://www.youtube.com/watch?v=RGoR_dZ7f0w
1)Please take the back lock apart.
2)Please find out the little reset button in the lowerright corner of the
back panel(as below picture shows).
3)Please put all the batteries back in the lock and make sure the IC
wire is connected.
4)Please holdthe reset button for 5s until you hear a sound(please
input initialization passcode). Click 000# on the keypad.
5)You can try to pair the lock on TTLock App after it is reset.
6)If this method doesn’t work too, please contact customer service.
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