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Avoid Service Checklist Before calling forservice, review this list. It may save you timeand expense. This list
includes common occurrences that are not the result of defective workmanship or
materials in thisappliance
OCCURRENCE SOLUTION
Air conditionerwill notoperate. Wall plugdisconnected. Push plugfirmly into walloutlet.
Current device tripped. Preset RESET button.
House fuse blown or circuit breaker tripped. Replacefusewith time delaytype or reset
circuit breaker.
Control is OFR Turn control On andset to desired FAN orCOOL settinq.
Unit turned off and thenon too quickly. Turn unit offand wait 3minutes before restarting.
Airfromunitdoesnotfeelcold
enough.
Room temperaturebelow60°F(15°C).Coolingmaynotoccuruntilroom temperature
rises above 60°F (15°C).
Temperaturesensor touching cold coil, located behind air filter. Straighten away from
coil.
Air conditioner cooling, but
room is toowarm- ice forming
on cooling coilbehind
decorative front.
Air conditioner cooling, but
room is too warm=NOice
forming on coolingcoil
behind decorative front.
Reset to a lower temperature.
Compressor shut-off by changing modes. Wait approximately3minutes, andlistenfor
compressor to restartwhen set in the COOL mode.
Outdoor temperature below 60°F(15°C). To defrost thecoil, set selector to FAN
position. Then, set thermostat to warmer position.
Air filter may be dirty. Clean filter. Refer to Care and Cleaning section. To defrost, set
selector to FAN ONLY mode.
Temperature is too low for night-time cooling. To defrost thecoil, settoFAN ONLY
mode. Then, set temperature to a higher number.
Room too cold
Dirty air filter-air restricted. Clean airfilter. Referto Care and Cleaning section.
Temperature is too high. Set temperature to alower number.
Ventset at OPEN position. Set vent at CLOSED position for maximum cooling.
Air direction louvers positioned improperly. Position Iouversfor better airdistribution.
Front of unitis blocked bydrapes, blinds, furniture,etc.-restricts air distribution.Clear
blockage in frontof unit.
Doors, windows, registers, etc, open-cold air escapes. Close doors, windows,
registers, etc.
Unit recently turned on in hot room, allow additionaltimetoremove"stored heat"
from walls, ceiling, floorand furniture.
Setting too low. Increase temperaturesetting.
Not in HEAT mode. Change mode.(On HEAT models only)
Air conditioner turnson and
off rapidly.
Dirty air filter-air restricted. Clean air filter.
Outside temperature extremely hot. Set FAN speed toafastersettingtobringair
past cooling coils morefrequently.
Noise when unitis cooling
Air movement sound. This is normal. If tooloud, set toa slower FAN setting.
Sound of fan hitting water-moisture removalsystem. Thisisnormalwhenhumidity
is high. CIosedoors windows and registers.
Window vibration- poor installation. Refer to installation instructions orcheck with
installer.
Water dripping lNSlDE when Improper installation. Tilt air conditioner slightly to the outside to allow water
unit is cooling, drainage. Refer toinstallation instructions -check with installer.
WaterdrippingOUTSIDEwhen Unit removing large quantity of moisture from humid room. This is normal during
unit is cooling, excessively humid days.
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