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25
TROUBLESHOOTING
CHECK THESE POINTS TO HELP SAVE YOU TIME AND MONEY.
Problem Possible Causes Solutions
Nothing will operate Power supply cord is unplugged Plug into a grounded outlet.
ENERGY SAVE is active
andthedisplay is blank
Press any keypad on the control to display the time of day. See
the“Electronic Oven Controls” section for more information.
Household fuse is blown or a
circuit breaker is tripped
Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
The control displays an F9 or
F9E0 error code
The electrical outlet in the home may be miswired. Contact a
qualied electrician to verify the electrical supply.
Cooktop will not operate The control knob is set
incorrectly
Push in knob before turning to a setting.
Excessive heat around
cookware on cooktop
Cookware that is not the
propersize
Use cookware about the same size as the surface cooking area,
element, or surface burner. Cookware should not extend more than
1/2" (1.3 cm) outside the cooking area.
Cooktop cooking results
not what expected
Control knob set to incorrect
heat level
See the “Cooktop Use” section.
Range is not level Level the range. See the Installation Instructions.
Cooktop element
cycleson and off
onHisetting
Element cycling due to a
temperature limiter
This is normal operation. The element may cycle on and o to
keep the cooktop from overheating.
Oven will not operate Delay Start is set See the “Electronic Oven Controls” section.
Oven control lockout is on Press and hold START for 3 seconds to unlock.
Control is in Demo mode Demo mode will deactivate all oven elements. See “Demo Mode”
in the “Electronic Oven Controls” section.
Electronic oven control set
incorrectly
See the “Electronic Oven Controls” section.
Oven temperature
toohigh or too low
Oven temperature needs
adjustment
See “Oven Temperature Control” in the “Electronic Oven Controls”
section.
Oven indicator
lightsflash
Power to range is turned on
orrestored
See “Control Display” in the “Electronic Oven Controls” section.
Ifthe indicator light(s) keep ashing, call for service. See the
backcover for more information.
Display shows messages Power failure (display shows
ashing time)
Clear the display. On some models, reset the clock, if needed.
Seethe “Clock” keypad feature in the “Feature Guide” section.
Error code (display shows letter
followed by number)
Depending on your model, press STOP to clear the display.
See“Control Display” in the “Electronic Oven Controls”
section.Ifit reappears, call for service. See the back cover
formore information.
Clean cycle did not work
on all spills
Several cooking cycles between
Clean cycles or spills on oven
walls and doors
Run additional Cleancycles. Kitchen and appliance cleaner
orcooktop cleaner can be used for stubborn soils.
Mineral deposits are left
on the oven bottom after
the Clean cycle
Tap water was used in the
Clean cycle
Use distilled or ltered water in the Clean cycle.
To remove deposits, use a cloth soaked with vinegar. Then use a
cloth dampened with water to thoroughlyremove any vinegar
residue.
Range is not level Mineral deposits will collect on dry areas of the oven bottom
during the Clean cycle.Level the range. See the Installation
Instructions.
To remove deposits, use a cloth soaked with vinegar. Then use a
cloth dampened with water to thoroughlyremove any vinegar
residue.
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