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49-85245-1 13
TROUBLESHOOTING TIPS
Troubleshooting Tips ... Before you schedule service
Save time and money! Review the charts on the following pages first and you may not need to schedule service. If an
error occurs in the control operation, a fault code will flash in the display. Record the error code and schedule service.
Problem Possible Cause
Burners Do Not
Light Or Spark
Randomly
Electrical plug is not plugged into a live power outlet.
Gas supply not turned on.
Burner parts not replaced correctly.
Holes in the simmer rings or slits in the burner rings are clogged.
Clogged orifice, or wet burners or electrodes.
A fuse in your home may be blown or circuit breaker tripped.
Burners Have
Yellow Or Yellow-
Tipped Flames
Burner parts not replaced correctly.
A. Yellow flames:
Schedule service.
B. Yellow tips on outer
cones: Normal for
propane (LP) gas.
C. Soft blue flames:
Normal for natural gas.
If burner flames look like (A), schedule service. Normal burner flames should look like (B) or (C),
depending on the type of gas.
Burner Flames Very
Large Or Yellow
The rangetop may be connected to the wrong fuel type. Contact the person who installed your rangetop
or made the conversion.
Burner Control
Knob Will Not Turn
When the knob is at the OFF position, it must be pushed in before it can be turned, and it can only be
turned in a counterclockwise direction. When the knob is at any other position, it can be turned in either
direction without being pushed inwards.
Burner Flames
contain Flickers of
Orange
Airborne dust; cool-mist humidifier; debris on or inside burner.
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