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Before YouCallForService...
Troubleshooting tips
Save time and money! Review the charts on the following
pages first and you may not need to carl for service.
Surfaceunitswill not
maintaina rolling boil
or cookingis not
fast enough
Possible Causes
Improper cookware
being used.
What ToDo
• Use pans which are absolutely fiat and mat(h
tile diameter of tile surlitce unit selected.
Surface units do A fuse in your home • Replace filse o1 reset drcui/breaker.
notworkproperly may be blown or the
circuit breaker tripped.
Cooktop controls • Check to see tile correct comrol is set for tile smlhce
improperly set. trait you are using.
Tinyscratches (may Incorrect cleaning • Use recommended cleaning procedures.
appearas cracks; methods being used.
or abrasions onradiant
cooktop glass surface Cookware with rough
bottoms being used or
coarse particles (salt
or sand) were between
the cookware and the
surface of the cooktop.
• Be sure cookware bottoiils and cookware are clean
betore use. Use cookware _Jth smooth bottoms. Tiny
scratches are not rem()vable but will become less
visible in time as a remh of cleaning.
Cookware has been
slid across the cooktop
surface.
Areas of discoloration Improper cookware • Marks ti'om alumiuuln and copper pans its well its
on the cooktop being used. miueral deposits fl'om water o1 food can be removed
with the cleaning cream.
Hot sugar mixtures Hot cooktop came • See tile Cleaning the glass cooktop section.
or plastic melted into contact with
to the surface these substances.
Frequent cycling offand Improper cookware • Use only fiat cookware to milfimize (ycling.
on of surface units being used.
35
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