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42 Value Series Manual
Limited Warranty
What is Covered?
The Rinnai Standard Limited Warranty covers any defects in materials or workmanship when the product is
installed and operated according to Rinnai wrien installaon instrucons, subject to the terms within this
Limited Warranty document. This Limited Warranty applies only to products that are installed correctly in the
United States and Canada. Improper installaon may void this Limited Warranty. It is recommended that a
trained and qualied professional who has aended a Rinnai installaon training class complete your
installaon. This Limited Warranty coverage, as set out in the table below, extends to the original purchaser and
subsequent owners, but only while the product remains at the site of the original installaon, and terminates if
the product is moved or reinstalled at a new locaon.
Item
Period of Coverage (from date of purchase)
Residenal
Applicaons
If installed with a tankless
isolaon valve kit for
residenal applicaons
If used for both residenal
water heang and space
heang purposes
Heat Exchanger 10 years
[1]
12 years
[1]
10 years
[2]
All Other Parts and
Components
5 years
[1]
5 years
[1]
5 years
[2]
Reasonable Labor 1 year 1 year 1 year
[1] The warranty period is reduced to 3 years from date of purchase when the water heater is used as a circulang water heater
within a hot water circulaon loop, where the water heater is in series with a circulaon system and all circulang water ows
through the water heater, and where an on-demand recirculaon system is not incorporated.
On-demand recirculaon is dened as a hot water recirculang loop or system that ulizes exisng hot and cold lines or a
dedicated return line, and only acvates when hot water is used. It can be acvated by a push buon, moon sensor, or voice
acvaon but not by a temperature sensor. A mer added to a standard recirculang pump is not considered as on-demand.
[2] The air handler pump must be sized for the ow rate of the heat load, pressure losses through the air handler coil, pressure
losses though the Rinnai tankless water heater, and piping and components connecng the air handler and tankless unit. Refer
to the tankless water heater pressure loss curve and consult with the air
handler/component manufacturer for pressure loss informaon.
What Will Rinnai Do?
Rinnai will repair or replace the covered product or any part or component that is defecve in materials or
workmanship as set forth in the above table. Rinnai will pay reasonable labor charges associated with the repair
or replacement of any such part or component during the term of the labor warranty period. All repair parts
must be genuine Rinnai parts. All repairs or replacements must be performed by a qualied professional who is
properly trained to do the type of repair.
Replacement of the product may only be authorized by Rinnai at its sole discreon. Rinnai does not authorize
any person or company to assume for it any obligaon or liability in connecon with the replacement of the
product. If Rinnai determines that repair of a product is not possible, Rinnai may replace the product with a
comparable product at Rinnai’s sole discreon. The warranty claim for product parts and labor may be denied if
a component or product returned to Rinnai is found to be free of defects in material or workmanship; damaged
by improper installaon, use or operaon; or damaged during return shipping.
Models:
• V94i, V94e, V94Xi, V75i, V75e, V65i, V65e
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