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14
Troubleshooting
Try these solutions first to avoid the cost of an unnecessary service call.
PROBLEM: The appliance is not operating.
• Is the power supply cord unplugged? Plug into a grounded 3-prong outlet.
• Has a fuse blown or a circuit breaker been tripped? Replace the fuse or reset
the circuit.
• Is the thermostat incorrectly set? See How to Adjust the Temperature on
page 9.
PROBLEM: The motor is constantly running, or running too much
•
Is it hotter than usual where the appliance is located? At normal temperatures,
the motor will typically run between 40% and 80% of the time. The motor will
run even longer when the unit is in an unusually warm environment.
•
Have a large number of items been added to the appliance? The more that is
added, the longer it will take for the unit to cool down. During this process, the
motor will run longer.
•
Is the door frequently opened? Warm air entering the appliance causes the
motor to run longer. Keep the door closed as much as possible.
•
Is the thermostat set correctly? See How to Adjust the Temperature on page 9.
•
Is the door completely closed? Push the door firmly shut.
•
Are the condenser coils dirty? This prevents proper air transfer, and causes the
motor to work harder. Clean the condenser coils. See Cleaning the Appliance
on page 7, and refer to #7.
•
Does the unit have proper clearance? Models with “BI” in their name require 2”
of rear clearance and minimal clearance on the sides and top. All other units
require at least 4” of clearance on all sides for proper operation.
PROBLEM: The temperature in the cabinet is too warm
•
Have you just added a large number of items to the appliance? This will warm
the interior of the unit until it is able to cool down to the correct temperature.
•
Is the thermostat set correctly? See How to Adjust the Temperature on page 9
.
PROBLEM: There is excessive moisture inside the appliance
•
Is the door opened frequently? If so, humidity from the room will enter the
appliance and cause moisture to build up. This will happen even more if the air
in the room is very humid.
PROBLEM: The door is hard to open
•
Is the door gasket dirty or sticky? Clean the gasket and the surfaces that it
touches. Rub a thin coat of paraffin wax on the gasket after cleaning.
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