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- en-us Use and Care Manual, Installation Instructions
- Table of contentsen-us Use and Care Manual, Installation Instructions
- Your washing machine is intended for 6
- Safety Definitions 6
- IMPORTANT SAFETY INSTRUCTIONS 7
- Introduction to your new washer 9
- Dimensions and clearances required 10
- Installation instructions 12
- Getting to know your appliance 20
- Operating Instructions 23
- Home Connect 27
- Laundry 31
- Laundry detergents and additives 33
- Program selection table 34
- Optional program settings 36
- Appliance settings 37
- Cleaning and maintenance 38
- Troubleshooting 41
- STATEMENT OF LIMITED PRODUCT WARRANTY 45
- Additional information on products, accessories, replacement parts and services can be found at www.bosch-home.com/us and in the online shop www.bosch-home.com/us/store
- Important information
- Purchase information
- Please take a moment to record the following basic information about your new Bosch washer.
- This information will be helpful in the event you need to contact Customer Service or would like to order accessories or replacement parts.
- The E-Nr. (model number) and the FD (serial) number are found on the rating plate label.
- see illustration
- The model number includes the slash and a two digit number (e.g. "/27"). Please be sure to include the final 2 digit number when filling in your model number. This helps make sure any parts you may need are correctly matched to your specific machine.
- Date of Purchase:___/___/_____
- Where Purchased:___________________________
- E-Nr. :_________/____ (ex: WAW285H2UC/01)
- FD :_______-_______ (ex: 9709|90007)
- The manufacturer reserves the right to make changes in the product or manual without notification.
- Customer service
- Your washer does not require any special care other than the maintenance and care mentioned in this manual. If you have a problem with your washer, please consult.
- ~ Troubleshooting; Page 41
- This may save you money. If a technician comes out to advise you of information that is in the Troubleshooting table you may be charged.
- If problems persist and service becomes necessary, contact your dealer, installer or an authorized service center. Do not attempt to repair the appliance yourself. Any work performed by unauthorized personnel may void the warranty.
- If you are having a problem with your washing machine and are not pleased with the service you have received, please follow these steps:
- 2. If after working with your installer or service technician the problem still has not been resolved to your satisfaction, please let us know either by writing to us at: BSH Home Appliances Corporation 1901 Main Street, Suite 600 Irvine, CA 92614 or...
- When writing or calling please have the following information available:
- If writing, please also include a daytime telephone number and a copy of the sales invoice.
- When calling Customer Service, please be ready to provide the model number E-Nr. and FD serial number. This information will help provide the best support for your washer.
- Additional information is available at our website.
- Your washing machine is intended for
- Safety Definitions
- Important safety information is contained in this manual and on the warning labels located on your washer.
- Standard symbols and headings are used to identify areas where you should take precautions to avoid injury or damage. Please take a moment to become familiar with each of these symbols and what they mean before proceeding.
- IMPORTANT SAFETY INSTRUCTIONS
- READ AND SAVE THESE INSTRUCTIONS
- ▯ Bosch washers are provided with an Use and Care and Installation Instruction manual. Read and understand all instructions before using the washing machine.
- ▯ Do not wash articles that have been previously cleaned, washed, soaked, or spotted with gasoline, dry cleaning solvents, other flammable or explosive substances as they give off vapors that could ignite or explode.
- ▯ Do not add gasoline, dry cleaning solvents, or other flammable or explosive substances to the wash water. These substances give off vapors that could ignite or explode.
- ▯ Under certain conditions hydrogen gas may be produced in a hot water system that has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for this length of time, turn on all hot water faucets an...
- ▯ Before the appliance is removed from service or discarded, remove the door to prevent children from playing or hiding inside. Also remove the power cord/ plug.
- ▯ Do not allow anyone to climb, lean or hang on any part of the washer including any protruding components such as the appliance door or a pullout shelf.
- ▯ Use caution when draining hot water from the washer drum such as during pump maintenance or when using the emergency door open procedure.
- ▯ Do not reach into the appliance if the wash drum is moving.
- ▯ Do not tamper with the controls.
- ▯ Do not repair or replace any part of the appliance or attempt any service unless specifically recommended in the user manual or in Bosch published user repair instructions that you understand and have the skills to carry out.
- ▯ Always unplug the washing machine from the power supply before attempting any service. Disconnect the power cord by grasping the plug, not the cord.
- ▯ Do not machine wash fiberglass materials (such as curtains and window coverings that use fiberglass materials). Small particles may remain in the washing machine and stick to fabrics in subsequent wash loads causing skin irritation.
- ▯ Do not install or store the washer where it will be exposed to the weather. Hoses and internal parts may be damaged if exposed to freezing temperatures.
- ▯ Do not use the washing machine if it has a worn power cord or loose plug.
- ▯ The washing machine must only be used for its intended purpose.
- ▯ Always follow the fabric care instructions recommended by the clothing manufacturer.
- ▯ Make sure all water connections to the washing machine have shut-off valves that are readily accessible during normal operation of the washer. Turn off both valves during periods in which the washer is not in use and before leaving for extended p...
- ▯ Do not operate the washing machine if parts are missing or broken.
- ▯ Do not operate the washing machine until you are sure that:
- ▯ Certain internal parts are intentionally not grounded and may present a risk of electric shock during servicing. Service Personnel – DO NOT CONTACT the following parts while the appliance is energized: inlet valves, drain pump, heat sink of the...
- ▯ See the installation instructions in this manual for grounding requirements.
- IMPORTANT SAFETY INSTRUCTIONS
- READ AND SAVE THESE INSTRUCTIONS
- ▯ Do not allow children to play on or in the appliance. Close supervision of children is necessary when the appliance is used near children.
- ▯ Make sure to utilize all child lock/safety features of your appliance, and be sure to turn the appliance Off when not in use.
- ▯ Appliances are not intended for use by children, however when children become old enough to operate the appliance, it is the responsibility of the parents or legal guardians to ensure they are instructed in safe practices by qualified persons.
- ▯ Keep all laundry aids (including detergents, bleach, fabric softener, etc.) out of the reach of children.
- WARNING
- Introduction to your new washer
- 9 WARNING
- Standard features and helpful information
- Thank you for choosing Bosch for your laundry appliance needs.
- Please read and follow the use and care, important safety instructions and troubleshooting information contained in this manual. Please retain this manual for future reference.
- Standard features
- Quality tested
- Every Bosch washer is thoroughly tested before leaving the factory. As a result, a small amount of residual water may remain in the washer drum. We recommend running the Drum Clean cycle to remove this water prior to washing your first load of laundry.
- ~ Before loading your first load of laundry; Page 23
- Website
- Visit our website at www.bosch-home.com/us for more information and to view a selection of our products.
- About this manual
- These operating and installation instructions may apply to more than one model of washer. Illustrations used may show details that differ from your particular model.
- Read your user manual. It contains valuable information about safety, installation and operation of your new appliance.
- This can save you time, make it easier to correctly install and use your washer, and improve your overall satisfaction with your new appliance.
- Special features
- Environmentally friendly use of your washer
- Length of power cord and water supply hoses
- Installation types
- Stacked washer and dryer
- A Bosch dryer of the same dimensions can be placed on top of the washer to save space.
- Use the special washer-dryer stacking kits (noted in Bosch Dryer User Manuals) which can be purchased from customer service or your local dealer.
- Stand alone (shown) or Side-by-Side
- Under counter (Preferred)
- Front of the appliance fully open.
- No doors or coverings.
- Under counter (Less Desirable)
- If front of the appliance is covered ventilation openings must be installed.
- Installation instructions
- Introduction
- Read these installation instructions completely and carefully before starting to install your new washing machine. The information contained can save you time and effort and will help to ensure optimum performance of your new washer. Be sure to obser...
- These installation instructions are intended for use by qualified installers. In addition to these instructions, the installation must comply with:
- - for the United States - National Electrical Code, ANSI/ NFPA70 - and latest editions of the State and municipal and/or local regulations.
- - for Canada - Canadian Electrical Code C22.1 - and the latest editions of the Provincial, Municipal and/or local regulations.
- Tools needed
- Waste disposal
- Disposal of Packaging Materials
- After unpacking your new appliance dispose of the protective packaging materials in an environmentally friendly way. Ask your dealer or inquire with your local authority regarding currently acceptable means of disposal.
- Disposal of Your Old Appliance
- Your old appliance can be recycled if it is no longer to be used. Prior to disposing of your old appliance observe the following precautions to reduce safety risks.
- Parts provided with your washer
- Set up on a pedestal with drawer
- Installation checklist
- Importance of installing on a solid, level floor
- Your new Bosch washing machine utilizes high spin speeds to achieve superior water removal from your laundry resulting in reduced drying time. It is important to install your washing machine on a floor that will provide firm support. This prevents th...
- The installation surface must be solid and level in both directions. Avoid installing your washer on soft surfaces such as floors with carpet or foam backed covering material.
- If installing the washer on a wooden floor, observe the following:
- Remove the transport bolts
- 9 CAUTION
- 1. Remove drain hose from all brackets.
- 2. Loosen and remove all 4 transport bolts. Remove the sleeves. Take the power cable out of the brackets.
- 3. Place covers over the transport bolt holes. Four plastic covers are provided in the small parts bag included with your washer. Separate these covers and install one in each hole where the transport bolts were removed. Lock covers firmly by pressin...
- Water connections
- Water supply hose connections
- Connect your washer to the wall faucets using the included AquaShield® water supply hose.
- Observe each of the following:
- Water connection hoses
- Attach this end to water tap. Hand tighten only.
- Attach this end of the hose to the back of the washing machine as shown in the following pictures. Be sure to use clamps and route hoses as instructed. Hand tighten only.
- Position hoses as shown when routing hoses to right side of washer (facing from front).
- Position hoses as shown when routing hoses to left side of washer (facing from front).
- About the AquaShield® Hose
- The AquaShield® hose prevents potential flooding in the event the hose develops an internal leak. If the hose leaks, the indicator turns red and water flow is blocked. Once the internal valve in the hose activates (indicator is red) the hose must be...
- AquaStop® Plus
- The AquaStop® Plus feature detects water leaks on the internal base, shuts down operation and automatically pumps out water so it cannot make contact with the floor. This feature along with the internal mechanical valve of the double-walled AquaShie...
- Water drain hose connection
- Height of drain point
- Height difference between the floor and drainage point: max. 39 in. (100 cm).
- Types of drainage hookups
- Standpipe
- Attach the drain hose to the elbow included with your washer.
- Position the elbow on the drain hose 4" from end of hose as shown. Insert this section of the drain hose into the drain pipe. Secure the elbow and hose with a nylon tie strap or the equivalent to keep the hose from coming out of the drain pipe during...
- Sink siphon
- Secure the drain hose to the sink siphon using a Ø 0.9 - 1.6 in. (20-44 mm) hose clip (available from a hardware store).
- Wash Basin
- Attach the drain hose securely to the wash basin.
- Leveling the washer
- Importance of leveling the washer
- Your new washer uses high spin speeds to remove water at the end of the wash cycle. It is important that your washer is level and that all four washer feet press with equal pressure against the floor. This will help assure the quietest, most vibratio...
- Follow these steps:
- 2. If the floor is uneven (or unlevel) adjust the washer feet as required to level the washer. Do not place anything under the washer feet to help level the washer.
- 3. Extend the washer feet no more than is necessary. The more the feet are extended, the more vibration the washer will experience. Start with the washer feet turned all the way in and adjust each foot as necessary.
- 4. Use a bubble level to check the top of the washer to make sure it is level side to side and front to rear.
- 5. Press down on each corner of the washer top to make sure the washer doesn’t “wobble“. There should be no "give" or movement. All four washer feet should press equally against the floor. This is just as important as the washer being level to ...
- 6. When the washer is level and does not wobble, lock the washer feet in place by tightening the locknuts against the washer bottom. Be sure to do this without changing the height of the foot (hold the foot while tightening the locknut).
- 2. Turn the grey plastic foot to extend it downward as far as necessary to raise the corner of the washer the correct amount to level the washer.
- 3. When the height of the foot is correct, use a 17 mm open end wrench to tighten the locknut against the washer bottom. The locknut should be tight against the bottom of the washer to lock the foot in place.
- Electrical connection
- Transporting the washer
- Before transporting the washer
- 2. Turn off the water supply to the washer.
- 3. Disconnect water supply lines from the tap.
- 4. Disconnect the drain hose from the drain location.
- 5. Install the transport bolt assemblies as shown in the following images.
- 2. Pull the tip of the arrow on the cover out slightly to disengage the locking tab.
- 3. Rotate the cover counterclockwise to remove. Repeat for all 4 transport bolt hole covers.
- 2. Insert the transport bolt and bushing assembly as shown. The metal housing slides around the bolt through the slot in the plastic bushing as the bushing is slid into place. The open part of the bushing slot should be facing the direction shown to ...
- 3. When the bolt is in place screw it in until the bolt threads engage the drum. Double check and ensure bolts are screwed into threaded holes and not into cracks or crevices. Repeat the process for all 4 transport bolt assemblies before tightening a...
- Display area
- Operating Instructions
- 9 WARNING
- Before using the washer for the first time
- Check to make sure your washer has been installed properly by following the installation instructions in this manual.
- ~ Installation instructions; Page 12
- Check the machine. Never connect the utilities (power or water) to or start a damaged machine! Contact customer service!
- Check to be sure your household electrical system voltage and the voltage specifications on the washing machine rating plate correspond.
- Check to be sure the washer hot and cold water supply taps are turned on.
- Turning the washing machine on and off
- Center of the program selector is pressed to turn the appliance on or off.
- Operating Instructions
- Before loading your first load of laundry
- Your new washing machine was tested before leaving the factory. This process involves running various wash cycles. As a result, a small amount of water may remain in the tub and drainage system. Run a Drum Clean cycle with no laundry to clean the sys...
- First add 1 to 2 tablespoons of detergent to the main- wash chamber II. Then run the Drum Clean cycle.
- Wait for the cycle to finish.
- Using the program selector to choose a wash program
- Selecting optional program settings
- By selecting the optional program settings, you can adjust the washing process to better suit the items you are washing.
- The optional program settings can be selected and/or deselected depending if they are allowed (not all settings are allowed for all programs) and the cycle’s progress.
- The indicator lamps of the buttons light up if the setting is active.
- ~ Program selection table; Page 34
- ~ Optional program settings; Page 36
- Loading the laundry
- 9 WARNING
- Loosen the laundry being loaded and mix small and large items
- Unfold the sorted items and place them loosely in the drum. Mix small and large items to help them better distribute in the drum during the spin cycle.
- Recommended Load Size
- Recommended maximum load size can be found:
- ~ Standard features and helpful information; Page 9
- Filling the detergent and additives compartments
- NOTICE:
- Measuring
- Measure out the detergent and laundry care products according to:
- Filling
- Pour the detergent and laundry care product into the appropriate chambers:
- 2. Add detergent or additive.
- 3. Close the detergent dispenser tray completely before starting the wash cycle.
- 2. Push the liquid detergent insert forward and down as shown.
- 3. Pour liquid detergent into the chamber and do not exceed the maximum mark.
- 4. Reinsert the tray into its compartment.
- Starting the program
- Press the Start/Pause button. Indicator lamp lights up and the program starts.
- ~ Child lock; Page 37
- The display panel shows the "Finish in" time before the program starts or the program length and the program progress symbols when the washing program has started.
- ~ Display area; Page 21
- Foam detection
- If you use too much detergent, too much foam may be formed during the wash cycle. The symbol Å lights up. Foam may be also leaking out from the detergent drawer. In order to remove the foam, the appliance automatically activates additional rinse cyc...
- Selecting a different program
- Pausing/Adding a garment to the cycle
- Pausing the wash cycle can be useful for several purposes.
- e.g. for soaking ~ Soaking; Page 35
- Press Start/Pause. The indicator lamp A is blinking. Wash load will soak in water until continued by pressing Start/Pause.
- 2. Open door carefully and add or remove laundry item.
- 3. Close door.
- 4. Press Start/Pause.
- Cancel program
- Program end
- Removing laundry/switching the appliance off
- 1. Open the front door of the washer and remove the laundry.
- 2. Press the center of Program Selector to switch off the appliance.
- 3. Turn off the water taps.
- NOTICES
- Home Connect
- This appliance is Wi-Fi enabled and can be controlled remotely via a smartphone or tablet PC.
- With the Home Connect app, you can use your smartphone or tablet PC to do the following on this appliance:
- Before you can use the Home Connect functions, you will need to install the Home Connect app on your smartphone or tablet PC, register, connect your appliance once automatically or manually to your home network, and then connect your mobile device to...
- You can find information about the app on our Home Connect website www.home-connect.com.
- The availability of the Home Connect function depends on the availability of Home Connect services in your country. Home Connect services are not available in every country.You can find more information here www.home-connect.com.
- Connecting to your home network automatically
- If your router has a WPS function, you can connect the appliance to your home network automatically.
- If your router does not have a WPS function, you will need to connect the appliance to your home network manually.
- 2. Press and hold Remote Start for at least 3 seconds.
- 3. Press Start/Pause to connect to the network. | will flash on the display.
- 4. Activate the WPS function on your home network router within the next 2 minutes.
- 5. Press Remote Start briefly to exit the Home Connect settings.
- Connecting to your home network manually
- If your appliance has already been automatically connected to your home network, you can skip the manual connection step.
- If your router does not have a WPS function, you will need to connect the appliance to your home network manually.
- 2. Press and hold Remote Start for at least 3 seconds.
- 3. Turn the program selector to position 2.
- 4. Press Start/Pause to connect to the network. | will flash on the display.
- 5. Call up the Wi-Fi setting on the mobile device.
- 6. Connect your smartphone or tablet PC to the Home Connect WiFi network and enter the password (key) “HomeConnect”.
- 7. Once you have connected successfully, open the Home Connectؘ app on the mobile device.
- 8. In the Home Connect app, enter the name (SSID) and password (key) for your home network and then select Transfer to appliance.
- 9. Press Remote Start briefly to exit the Home Connect settings.
- Connecting to the Home Connect app
- If your appliance is connected to your home network, you can connect it to the Home Connect app.
- 2. Press and hold Remote Start for at least 3 seconds.
- 3. Turn the program selector to position 3.
- 4. Press Start/Pause .
- 5. Open the Home Connect app on your smartphone or tablet PC and select Connect to add your new appliance.
- 6. If your appliance is not shown automatically, select Appliance search and then Connect an appliance in the Home Connect app.
- 7. Carry out the last steps in the Home Connect app to connect your appliance.
- 8. Press Remote Start briefly to exit the Home Connect settings.
- Activating/deactivating Wi-Fi
- Resetting your network settings
- You can clear the network settings and break the connection to your smartphone or tablet PC by resetting the network settings.
- 2. Press and hold Remote Start for at least 3 seconds.
- 3. Turn the program selector to position 5.
- 4. Press Start/Pause .
- 5. Press Start/Pause to confirm.
- 6. Press Remote Start briefly to exit the Home Connect settings.
- Updating the software
- You can update the Home Connect software on your appliance. As soon as a new update is available, —˜š (update) will appear on the display.
- You can install the update directly via the message on the display or, alternatively, you can do this manually.
- 2. Press and hold Remote Start for at least 3 seconds.
- 3. Turn the program selector to position 6.
- 4. Press Start/Pause .
- 5. Press Start/Pause to confirm.
- 6. Press Remote Start briefly to exit the Home Connect settings.
- Information on data protection
- When your appliance is connected to a WLAN network that is connected to the Internet for the first time, your appliance transmits the following categories of data to the Home Connect server (initial registration):
- This initial registration prepares the Home Connect functions for use and is only required when you want to use these Home Connect functions for the first time.
- Declaration of Conformity
- Wi-Fi® Module FCC/IC Statements
- Model: COM1
- FCC ID: 2AHES-COMGEN1
- IC: 21152-COMGEN1
- The Home Connect module is a communication device designed to provide communication between appliances and smart devices.
- This module is integrated at the factory, under direct control of B/S/H Home Appliances Corporation, and is not user serviceable or upgradable. At least 20cm separation distance should be maintained from device to user.
- FCC COMPLIANCE STATEMENT
- INDUSTRY CANADA STATEMENT
- Laundry
- Sorting the laundry
- Sort laundry items according to color, degree of soiling and recommended wash temperature range.
- Wash white items separately from colored items. Otherwise, white items may tend to become grey.
- Observe laundry care labels
- Check the care labels on each laundry item prior to washing. Choose an appropriate wash cycle that does not exceed the temperature recommended.
- Determining degree of soiling
- Identifying and treating stains
- For mild and recent stains the Stains button for food based grease/oils, blood, red wine and grass can be used. For more stubborn and set in stains the below methods can be of help.
- Removing stains
- Laundry detergents and additives
- Adding the correct amount of HE detergent
- Avoid overuse of detergent.
- Measure out the detergent according to:
- Too much detergent
- Too little detergent
- The fabric care label is important for selecting the correct detergent, temperature and treatment of the laundry.
- If desired you can visit the following sites for additional information on detergents and fabric care.
- ~ www.textileaffairs.com or www.cleanright.eu
- Saving energy and reduce detergent
- For light and normal soiling, you can save energy (lower washing temperature) and detergent.
- Program selection table
- Starching
- Dyeing/bleaching
- Soaking
- 1. Pour soaking agent/detergent into compartment II in accordance with the manufacturer's instructions.
- 2. Turn the program selector to Cotton program and select Cold temperature.
- 3. Press Start/Pause.
- 4. After approximately ten minutes, press Start/Pause.
- 5. After the required soaking time, press Start/Pause again to continue or change the program.
- EcoPerfect
- Prewash
- Rinse Plus
- Remote Start
- Finish in
- The program end (Finished in) time can be set in one hour increments to a maximum of 24 h (hours). After selecting the desired washing program (at the dial) but before pressing the Start/Pause button, press the Finish in button until the desired time...
- Here is an example of a 1hr:30min cycle time and an 8 h Finish in time.
- 8 h is displayed (until the Energy-saving mode activates) and counts down (approximately 6hr:30min) until the washing cycle begins (at 1hr:30min) then the cycle duration 1:30 is displayed and began. Total time approximately 8 hours.
- Spin Speed
- Before and during the cycle, you can change the spin speed range depending on the cycle progress.
- Touch the appropriate button until the desired setting is displayed.
- No Spin: This option eliminates the final spin and the load remains saturated with the final rinse water. The pump is activated to remove all residual water.
- ~ Program selection table; Page 34
- Temperature
- SpeedPerfect
- Stains
- There are four types of stain to choose from:
- The washer adjusts the average washing temperature, drum movement and soaking time to the specific type of stain. Hot or cold water, gentle or intensive washing and long or short soaking ensure that the wash-program sequence is specially adapted to e...
- Appliance settings
- Child lock
- You can secure the appliance against inadvertent changing of the set functions. To do this, activate the Child lock after cycle start.
- To Activate/Deactivate, press Finish in M and N for approximately 3 seconds. In the display field, you will see the D symbol light indicating the Child lock is active.
- Activating setting mode
- In order to change the default appliance settings described below, you will first need to enter or activate setting mode.
- 2. Press and hold Temperature button and, at the same time, turn the program selector to position 2 (0).
- 3. Release Temperature button.
- 2. Use the Finish in N or M button to set the volume you require (‹ = off; … = very loud).
- Switching the automatic switch-off function on/off
- If the appliance is not used for an extended period, it may automatically switch itself off until a program starts or when a program has ended in order to save energy. It can be switched back on again at any time by pressing the power button #.
- You can switch the appliance's automatic switch-off function on or off as follows:
- 2. Use the Finish in N or M button to switch the appliance's automatic switch-off function on (‹Ÿ) or off (‹””).
- 2. Use the Finish in N or M button to switch the drum clean reminder on (‹Ÿ) or off (‹””).
- Exiting setting mode
- Cleaning the housing and control panel
- Cleaning the drum
- Descaling the washer
- Provided that you use correct amounts of detergent with your wash loads, descaling is not necessary. If descaling the washer drum does become necessary, please follow the descaling product manufacturer’s instructions.
- Small amounts of descaling agent can be used to remove white spots on the washer drum caused by lime or mineral deposits or small amounts of rust caused by metal objects left in the drum.
- Cleaning the detergent dispenser tray
- If there is a buildup of residual detergent or additives, or if the softener compartment is not rinsed out well enough, it may be helpful to clean the dispenser.
- 2. Remove the insert (3) by grasping it and pulling it upwards from the detergent dispenser tray.
- 3. Clean the insert and the detergent dispenser tray by holding it under warm running water. Lightly wipe away any remaining detergent residue.
- 4. Attach the insert and slide the detergent dispenser tray back into place and close the tray securely.
- Cleaning the water inlet strainers
- If the washer water supply slows or stops completely, the water inlet strainer may be blocked. Cleaning is recommended every 6 months in any event to reduce chances of valve blockage in areas using hard water.
- Normal water pressure from your home, that remains in the supply hoses after turning off the taps, will cause a small amount of water to drip out when you remove the water supply hose from the back of the washer. Be sure to close the taps completely ...
- Clean the strainers at the water tap end of the hose
- 2. Rinse the strainer under running water. Look at the strainer to see if any visible debris is still present. Rinse again if necessary to remove the debris.
- 3. Reconnect the hose to the tap.
- 2. Using narrow pliers, grasp and pull the strainer from the inlet port.
- 3. Rinse the strainer under running water.
- 4. Reconnect the hose to the back of the washer and turn on the water tap. Check to see if water flows by starting a warm water wash cycle.
- Cleaning the drain pump
- 9 WARNING
- It may be necessary to clean the washer drain pump if the washer fails to drain (sound of water being pumped from the washer cannot be heard when the washer should be draining and other nearby drains, such as a sink, are draining properly).
- The washer pump can become blocked by loose debris (a good reason to check the drum and remove any visible debris after each load). Fabrics that give off large amounts of fluff may also cause blockage.
- To access the washer drain pump, the service cover must first be removed (see steps below). With the service cover removed, proceed as follows:
- 2. Shut off the tap so that no more water flows in and has to be drained.
- 3. Open and remove the service cover.
- 4. Loosen the screws and remove the protective film.
- 5. Use the pull-out drain hose located in the pump access opening to drain the remaining water into a suitable container (up to 5.3 U.S. gallons/20 liters of water may be drained). Pull the sealing cap from the hose and lay the hose over the side of ...
- 6. Turn the pump cover counterclockwise to remove it. A small amount of residual water may flow out when the cover is removed. Clean the interior of the pump housing, removing any debris or foreign objects. Check to be sure the impeller wheel at the ...
- 7. Reinstall the protective film over the pump access using both screws.
- 8. Snap the service cover in place at the hinges and close it. Wipe up any spilled water.
- NOTICE:
- Troubleshooting
- 2. Allow the water in the drum to cool off.
- 3. Allow the washer drum to come to a stand still (no longer spinning).
- 4. Before opening the washer door, perform the drain procedure included in the pump maintenance section.
- 5. Loosen screws and remove the protective foil.
- 6. The washing machine door can then be opened.
- 7. The door can now be opened.
- General Troubleshooting
- If you encounter a problem, consider the suggestions and instructions below before you call customer service.
- If repairs are necessary and you cannot eliminate the fault with the aid of the table below, follow these steps:
- 2. Disconnect the appliance from the power outlet.
- 3. Turn off the water taps.
- 4. Call Customer Service.
- Information on the display area
- If troubleshooting did not solve your issue contact customer service ~ Customer service; Page 5
- STATEMENT OF LIMITED PRODUCT WARRANTY
- Bosch Clothes Washer
- What this Warranty Covers & Who it Applies to
- The limited warranty provided by BSH Home Appliances Corporation (“Bosch“) in this Statement of Limited Product Warranty applies only to the Bosch appliance sold to you, the first using purchaser, provided that the Product was purchased:
- The warranties stated herein apply only to the first purchaser of the Product and are not transferable.
- Please make sure to return your registration card; while not necessary to effectuate warranty coverage, it is the best way for Bosch to notify you in the unlikely event of a safety notice or product recall.
- Limitation for Third Party Accessories and Water Supply Hoses: Third party accessories, including water supply hoses other than those shipped with your Bosch washer, and any consequential damages resulting therefrom, are not covered by this warranty....
- How Long the Warranty Lasts
- Bosch warrants that the Product is free from defects in materials and workmanship for a period of three hundred sixty-five (365) days from the date of purchase. The foregoing timeline begins to run upon the date of purchase, and shall not be stalled,...
- This Product is also warranted to be free from cosmetic defects in material and workmanship (such as scratches of stainless steel, paint/porcelain blemishes, chip, dents, or other damage to the finish) of the Product, for a period of thirty (30) days...
- SCOPE OF EXTENDED LIMITED WARRANTY
- Bosch will repair or replace, free of charge, any printed circuit boards, drive motor or component part of the drive motor that proves defective under conditions of normal home use during the first seven hundred thirty (730) days from the date of pur...
- Repair/Replace as Your Exclusive Remedy
- During this warranty period, Bosch or one of its authorized service providers will repair your Product without charge to you (subject to certain limitations stated herein) if your Product proves to have been manufactured with a defect in materials or...
- Out of Warranty Product
- Bosch is under no obligation, at law or otherwise, to provide you with any concessions, including repairs, pro- rates, or Product replacement, once this warranty has expired.
- Warranty Exclusions
- The warranty coverage described herein excludes all defects or damage that are not the direct fault of Bosch, including without limitation, one or more of the following:
- In no event shall Bosch have any liability or responsibility whatsoever for damage to surrounding property, including cabinetry, floors, ceilings, and other structures or objects around the Product. Also excluded from this warranty are Products on wh...
- TO THE EXTENT ALLOWED BY LAW, THIS WARRANTY SETS OUT YOUR EXCLUSIVE REMEDIES WITH RESPECT TO PRODUCT, WHETHER THE CLAIM ARISES IN CONTRACT OR TORT (INCLUDING STRICT LIABILITY, OR NEGLIGENCE) OR OTHERWISE. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANT...
- No attempt to alter, modify or amend this warranty shall be effective unless authorized in writing by an officer of BSH.
- How to Obtain Warranty Service: To obtain warranty service for your Product, you should contact Bosch Customer Service Department.
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