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8
TROUBLESHOOTING
PROBLEMS POSSIBLE CAUSES SOLUTIONS
Salt
indicator is lit
Salt reservoir is empty. (After rell the salt indica-
tor may remain lit for several wash cycles).
Rell reservoir with salt (for more information - see page 2).
Adjust water hardness - see table, page 2.
Rinse aid
indicator is lit
Rinse aid dispenser is empty. (After rell the rinse
aid indicator may remain lit for several wash cycles).
Rell dispenser with rinse aid (for more information - see page 2).
The dishwasher
won’t start or does
not respond to
commands.
The appliance has not been plugged in properly. Insert the plug into the socket.
Power outage.
For safety reasons, dishwasher will not re-start automatically when power returns.
Open dishwasher door, press START/Pause button and close the door within 4 seconds.
The dishwasher door is not closed.
ActiveDry pin is not pulled in.
Vigorously push the door until you hear the “click”.
Cycle is interupted by door opening for more
than 4 seconds.
Press START/Pause and close the door within 4 seconds.
It does not respond to commands.
Display shows: 9 or 12 and On/O LED is blin-
king rapidly
Switch o the appliance by pressing the ON/OFF button, switch it back on after approxi-
mately one minute and restart the program. If problem persists, unplug the appliance for
1 minute, then plug it back in.
The dishwasher
won’t drain.
Display shows: 3
and On/O LED is
blinking rapidly
The wash cycle has not nished yet. Wait until the wash cycle nishes.
The drain hose is bent. Check that the drain hose is not bent (see INSTALATION INSTRUCTION).
The sink drain pipe is blocked. Clean the sink drain pipe.
The lter is clogged up with food residues. Clean the lter (see CLEANING THE FILTER ASSEMBLY).
The dishwasher
makes excessive
noise.
The dishes are rattling against each Position the crockery correctly (see LOADING THE RACKS).
An excessive amount of foam has been produced.
The detergent has not been measured out correctly or it is not suitable for use in dish-
washers (see FILLING THE DETERGENT DISPENSER). Restart the current cycle by
switching OFF the dishwasher, then switch it on again, select a new program, press
START/Pause and close the door within 4 seconds. Please do not add any detergent.
The dishes are not
clean.
The crockery has not been arranged properly. Arrange the crockery correctly (see LOADING THE RACKS).
The spray arms cannot rotate freely, being hinde-
red by the dishes.
Arrange the crockery correctly (see LOADING THE RACKS).
The wash cycle is too gentle. Select an appropriate wash cycle (see PROGRAMS TABLE).
An excessive amount of foam has been produced.
The detergent has not been measured out correctly or it is not suitable for use in dishwa-
shers (see FILLING THE DETERGENT DISPENSER).
The cap on the rinse aid compartment has not
been shut correctly.
Make sure the cap of the rinse aid dispenser is closed.
The lter is soiled or clogged. Clean the lter assembly (see CARE AND MAINTENANCE).
There is no salt. Fill the salt reservoir (see FILLING THE SALT RESERVOIR).
The dishwasher
does not ll the
water.
Display shows: H,
6 and On/O LED is
blinking rapidly
No water in the water supply or the tap is closed. Make sure there is water in the water supply or the tap running.
The inlet hose is bent.
Make sure the inlet hose is not bent (see INSTALLATION) reprogram the dishwasher and
reboot.
The sieve in the water inlet hose is clogged; it is
necessary to clean it
After having carried out the verication and cleaning, turn o and turn on the dishwa-
sher and restart a new program.
Dishwasher nishes
the cycle prema-
turely.
Display shows: 15
and On/O LED is
blinking
rapidly
Drain hose positioned too low or siphoning into
home sewage system.
Check if end of drain hose is placed at correct height (see INSTALLATION).Check for
siphoning into home sewage system, install air admittance valve if necessary.
Air in water supply. Check water supply for leaks or other issues letting air inside.
In case your dishwasher doesn’t work properly, check if the problem can be solved by going through the following list.
For other errors or issues please contact authorized After-sales Service which contact details can be found in the warranty booklet.
The manufacturer ensures the availability of spare parts for at least 10 years after production date of this appliance.
400011519826
01/2021 ks - Xerox Fabriano
Policy and standard documentation and additional product information can be found by:
• Visiting our website docs.hotpoint.eu
• Using QR Code
• Alternatively, contact our After-sales Service (See phone number in the warranty booklet).
When contacting our After-sales Service, please state the codes provided on your product‘s
identication plate.
The model information can be retrieved using the QR-Code reported in the energy label.
The label also includes the model identier that can be used to consult the portal of the registry
at https://eprel.ec.europa.eu (available only on certain models).
IEC 436
: