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Help Guide
Wireless Stereo Headset
WI-C200 / WI-C310
Resetting the headset
If the headset cannot be turned on or cannot be operated even when it is turned on, press the
button and - button
simultaneously while charging. The headset will be reset. The device registration (pairing) information is not deleted.
To charge the headset after resetting, disconnect and reconnect the USB Type-C cable.
If the headset does not operate correctly even after resetting, initialize the headset to restore factory settings.
Related Topic
Initializing the headset to restore factory settings
5-004-549-11(1) Copyright 2019 Sony Corporation
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