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TROUBLESHOOTING CHART
PROBLEM POSSIBLE CAUSE(S) CORRECTIVE ACTION
NOHOTWATER 1. Nopowerto heater 1. Tumonetectricaiswitch,Checkfor b{ownfusesortrippedbreaker
2. HighTemperatureLimitSwitchopen 2. Reset.Checkfor sourceoftroubleand correct
3. Defectiveupperthermostat 3. Replacethermostat
INSUFFICIENTHOTWATER
HIGHOPERATIONCOSTS
SLOW HOTWATER RECOVERY
1. Defectivethermostats
2. Defectivelowereiement
3. ImpropercaIibration
4. Thermostatssettooiow
5, Sedimentorlime in tank
6. HeatertoosmaItforjob
7, Wrongpipingconnections
8. Leakingfaucets
9. Wastedhotwater
10.
11.
Longrunsof exposedpipe 10.
Hotwaterpipingonoutsidewall 11.
1. ImproperCalibration
2. Thermostatssettoo high
3. Sedimentorlime in tank
4. Heatertoosmallforjob
5, Wrongpipingconnections
6. Leakingfaucets
7, Wastedhotwater
8. Longrunsof exposedpiping
9. Hotwaterpipingin exposedwall
1. Defective upper element
2. Defective lower element
1. Replace thermostats
2. Replace element
3. Replace thermostats
4. Set thermostats to desired temperature
5, Drain, Determine ifwater treatment is needed
6. Install adequate water heater
7. Correct piping
8. Repair faucets
9. Advise customer
Insulate piping
Insulate piping
1. Replacethermostats
2. Setthermostattodesiredsetting
3. Drain,Flush-Providewatertreatmentif needed
4. Installadequateheater
5, Correctpiping
6. Repairfaucets
7. Advisecustomer
8. Insulatepiping
9. Insulatepiping
Replace element
Replace element
1. UsePressureReducingValveandPressureReliefValve
2. Seepage7,"ClosedSystem"
DRIPFROMRELIEFVALVE
THERMOSTATFAILSTOSHUTOFF
WATERODOR
1. Excessivewaterpressure
2. Closedsystem
1. Defectivethermostats
2. Impropercalibration
Sulfidesin thewater
1. Replacethermostats
2. Replacethermostats
1. 1. Seepage11,"WaterOdor"
14
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