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27
EN
WARRANTY
ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION
THAT REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF
IN COURT, UNLESS THE LAWS OF YOUR PROVINCE OR TERRITORY DO NOT PERMIT THAT, OR,
IN OTHER JURISDICTIONS, IF YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS
AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR
RESOLVING DISPUTES” BELOW.
WHAT THIS WARRANTY COVERS:
LG Electronics Canada, Inc. (“LG”) warrants your LG Room Air Conditioner (“product”) against defect in
materials or workmanship under normal household use, during the warranty period set forth below, LG will,
at its option, repair or replace the product. This limited warranty is (except to some extent in Quebec and
where otherwise prohibited) valid only to the original retail purchaser of the product, is not assignable or
transferrable to any subsequent purchaser or user, and applies only when the product is purchased through
an LG authorized dealer or distributor and used within Canada.
NOTE
• Replacement products and repair parts may be new or factory-remanufactured at LG’s option and are
warranted for the remaining portion of the original unit’s warranty period or ninety (90) days, whichever
is longer. Please retain dated receipt or delivery ticket as evidence of the Date of Purchase for proof
of warranty (you may be required to submit a copy to LG or authorized representative). If the Date of
Purchase cannot be verified, the warranty period will begin 15 months from the date of manufacture.
WARRANTY PERIOD:
1 year from the Date of Purchase: Any internal/ functional Parts and Labor
HOW SERVICE IS HANDLED: In-Home Service or Swap SVC
LG may elect, at our option, to provide Swap or In home Service. To receive in-home service, the product
must be unobstructed and accessible to service personnel. If during in-home service repair cannot be
completed, it may be necessary to remove, repair and return the product. OR LG may elect, at our option,
to provide Swap Service by providing an authorized service exchange through the distribution center you
originally purchased the product from.
THIS LIMITED WARRANTY DOES NOT COVER:
• Service trips to deliver, pick up, or install or set up the Product; Instruction on Product use.
• Adjustments of user controls.
• Products that have had a serial number or any part thereof altered, defaced or removed.
• Property damages, malfunction or failure of the product, or personal injury caused by or resulting from:
(a) accident, abuse, negligence or misuse;
(b) operating the Product in a corrosive or wet environment containing chlorine, fluorine or any other
hazardous chemicals;
(c) installation, alteration, repair or service by anyone other than a licensed, authorized LG contractor or
other than pursuant to the manufacturer’s instructions, including installation not in accordance with
applicable laws, codes and standards applying in the province in which the Product is installed;
(d) improper matching of Product components;
(e) improper sizing or design of the Product;
(f) improper or deferred maintenance contrary to the manufacturer’s instructions;
(g) physical abuse to or misuse of the Product (including failure to perform any maintenance as described
in the Operation Manual such as air filter cleaning, or any Product damaged by excessive physical or
electrical stress);
(h) Product used in other than normal use or in any manner contrary to the Operation Manual;
(i) freight damage or damage caused by force majeure or other factors such as power surge damage
caused by lightning and fluctuations in or interruptions of electrical power.
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