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Use & Care guide
11
Troubleshooting
What to do if... Possible reasons Solutions
The appliance is not working. There may be an appliance power
supply problem.
• Check if power cable plugged into a live
socket with the proper voltage.
• Check if the protection devices and fuses
of the electrical system in your home
There is water in the defrost pan. This is normal in hot, damp weather.
The pan can even be half full.
• Make sure the appliance is level so that
the water does not overflow.
The edges of the appliance
cabinet, which come in contact
with the door seal, are warm to
the touch.
This is not a defect. This is normal in hot
weather and when the compressor is
running.
The light does not work. The light may need replacing.
The appliance may be in On/ Stand-by
model.
• Make sure if the protection devices and
fuses of the electrical system in your
home work well.
• Check if the power cable is plugged into a
live socket with the proper voltage
• In case the LEDs are broken the user
must call the Service for exchange of the
same type available only at our Aftersales
Service Centers or authorized dealers.
The motor seems to run too
much.
Motor running time depends on
different things: number of door
openings, amount of food stored,
temperature of the room, setting of the
temperature controls.
• Make sure that the appliance controls are
correctly set.
• Check if there is not a large amount of
food been added to the appliance.
• Check that the door is not opened too
often.
• Check that the door close properly.
The appliance temperature is
too high.
There could be various causes (see
“Solutions”).
• Make sure that the condenser (back the
appliance) is free of dust and fluff.
• Make sure that the door properly closed.
• Make sure that the door seals properly
fitted.
• On hot days or if the room is warm, the
motor naturally runs longer.
• If the appliance door has been left open
for a while or if large amounts of food
have been stored, the motor will run
longer in order to cool down the interior
of the appliance.
The doors do not open and close
properly.
There could be various causes (see
“Solutions”).
• Check that food packages are not
blocking the door.
• Check that the internal parts or automatic
ice maker are not out of position.
• Check that the door seals are not dirty or
sticky.
• Ensure the appliance is level.
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