ADW5002
OPERATION MANUAL
APPLIANCES
FOR LIVING
Congratulations, you are now the proud owner of an ARTUSI cooking appliance. Thank you for purchasing ARTUSI
and welcome to the ARTUSI Family.
This instruction manual has been specially created to inform you of the full range of features your ARTUSI appliance
has to offer and serves as an introduction to getting the very best out of your ARTUSI appliance.
We present detailed information on each of the features your ARTUSI appliance consists of. Once you have read
this section you will be able to choose the most appropriate settings for your appliance when cooking different
types of food.
We ask you to read the instructions in this booklet very carefully as this will allow you to get the best results from
using your appliance. KEEP THE DOCUMENTATION OF THIS PRODUCT FOR FUTURE REFERENCE.
TO REGISTER YOUR PRODUCT WITH ARTUSI, PLEASE FILL OUT THE WARRANTY CARD AT THE END OF
THIS BOOKLET AND POST IT TO: REPLY PAID 83617
LEICHHARDT NSW 2040
Dear Artusi Customer, please read this user manual carefully before using the product and, keep it permanently at
your disposal.
Note: This user manual is prepared for more than one model. Some of the features specified in this Manual may not
be available on your appliance.
All our appliances are only for domestic use, not for commercial use. Products marked with (*) are optional.
“THIS APPLIANCE SHALL BE INSTALLED IN ACCORDANCE WITH THE REGULA TIONS FORCE AND ONLY USED
IN A WELL VENTILATED SPACE. READ THE INSTRUCTIONS BEFORE INSTALLING OR USING THIS APPLIANCE”
“Conforms with the WEEE Regulations.”
Thank you for choosing this product.
This User Manual contains important information on safety and instructions intended to
assist you in the operation and maintenance of your appliance.
Please take the time to read this User Manual before using your appliance and keep this
book for future reference.
Icon Type Meaning
WARNING Serious injury or death risk
RISK OF ELECTRIC SHOCK Dangerous voltage risk
FIRE Fire risk
CAUTION Injury or property damage risk
IMPORTANT / NOTE Operating the system correctly
CONTENTS
1.SAFETY INSTRUCTIONS ................................................................................................ 1
1.1. General Safety Warnings ..............................................................................................1
1.2. Installation Warnings .....................................................................................................1
1.3. During Use.....................................................................................................................2
2.INSTALLATION ................................................................................................................. 6
2.1. Machine Positioning .....................................................................................................6
2.2. Water Connection ..........................................................................................................6
2.3. Water Inlet Hose ............................................................................................................6
2.4. Drain Hose.....................................................................................................................6
2.5. Electrical Connection ....................................................................................................7
2.6. Fitting the Machine Undercounter .................................................................................7
3.TECHNICAL SPECIFICATIONS ....................................................................................... 8
3.1. General Appearance......................................................................................................8
3.2. Technical Specifications ................................................................................................8
4.BEFORE USING THE APPLIANCE ................................................................................. 9
4.1. Preparing your Dishwasher for first use .......................................................................9
4.3. Test Strip ...................................................................................................................10
4.4. Water Hardness
Table .................................................................................................10
4.5. Water Softener System ...............................................................................................10
4.6. Setting ...................................................................................................................10
4.7. Detergent Usege .........................................................................................................10
4.8. Filling the Detergent .................................................................................................... 11
4.9. Using Combined Detergents ....................................................................................... 11
4.10. Rinse-aid Usege ........................................................................................................ 11
4.11. Filling the Rinse-aid and Setting ................................................................................ 11
5.LOADING YOUR DISHWASHER ....................................................................................12
5.1. Recommendations....................................................................................................... 12
5.2. Upper Basket ...............................................................................................................12
5.3. Alternative Basket Loads .............................................................................................13
6.PROGRAMME TABLE .................................................................................................... 14
7.THE CONTROL PANEL .................................................................................................. 15
7.1. Changing a Programme ..............................................................................................15
7.2. Cancelling a Programme .............................................................................................16
7.3. Switching the Machine Off ...........................................................................................16
8.CLEANING AND MAINTENANCE ................................................................................. 17
8.1. Cleaning the Machine and Filters ................................................................................17
8.2. Spray Arms ..................................................................................................................17
9.TROUBLESHOOTING .................................................................................................... 18
10.PRACTICAL INFORMATION ........................................................................................ 20
11.THE PRODUCT FICHE ................................................................................................. 21
EN - 1
1. SAFETY INSTRUCTIONS
1.1. General Safety Warnings
• Read these instructions carefully before using your
appliance and keep this manual for future reference.
Please check the packaging of your machine
before installation and the outer surface of the
machine once the packaging has been removed. Do
not operate the machine if it appears damaged or if
the packaging has been opened.
• Packaging materials protect your machine from any
damage that might occur during transportation. The
packaging materials are environmentally friendly
as they are recyclable. Use of recycled material
reduces raw material consumption and decreases
waste production.
This appliance can be used by children aged from
8 years and above, and by persons with reduced
physical, sensory or mental capabilities or lack of
experience and knowledge if they have been given
supervision or instruction concerning the use of the
appliance in a safe way and understand hazards
involved. Children should not be allowed to play with
the appliance.
Remove packaging and keep it out of reach of
children.
Keep children away from detergents and rinse
aids.
There may be some residue left in the machine
after washing. Keep children away from the machine
when it is open.
EN - 2
1.2. Installation Warnings
• Choose a suitable and safe place to install your
machine.
• Only original spare parts should be used with the
machine.
Unplug the machine before installation.
Your machine must only be installed by an
authorised service agent. Installation by anyone other
than an authorised agent may cause your warranty to
be void.
Check that the indoor electrical fuse system is
connected in line with safety regulations.
All electrical connections must match the values on
the plate.
Ensure the machine does not stand on the
electrical supply cable.
Never use an extension cord or a multiple socket
connection.
The plug should be accessible after the machine is
installed.
• After installation, run your machine unloaded for the
first time.
The machine must not be plugged in during
positioning.
Always use the coated plug supplied with your
machine.
If the electrical cable is damaged, it should only
be replaced by a qualified electrician.
1.3. During Usege
• This machine is for domestic use only; do not use
EN - 3
• it for other purposes. Commercial use will void the
guarantee.
Do not stand, sit or place loads on the open door of
the dishwasher.
Only use detergents and rinse aids produced
specifically for dishwashers. Our company is not
responsible for any damage that may occur due to
misuse.
Do not drink water from the machine.
Due to the danger of explosion, do not place any
chemical dissolving agents into the machine’s washing
section.
• Check the heat-resistance of plastic items before
washing them in the machine.
Only put items in the machine which are suitable for
dishwashing, and take care not to overfill the baskets.
Do not open the door while the machine is in
operation, hot water may spill out. Safety devices
ensure the machine stops if the door is opened.
The machine door should not be left open. It may
cause accidents.
Place knives and other sharp objects in the cutlery
basket in a blade-down position.
For models with the automatic door-opening
system, when the EnergySave option is active, the
door will open at the end of a program. To prevent
damage to your dishwasher, do not attempt to close
the door for one minute after it has opened. For
effective drying, keep the door open for 30 minutes
after a programme has ended. Do not stand in front of
the door after the auto-open signal sounds.
In the case of a malfunction, repair should only
EN - 4
be performed by an authorised service company,
otherwise the warranty will be void.
Before repair work, the machine should be
disconnected from the mains. Do not pull the cable to
unplug the machine. Switch off the water tap.
Operation at a low voltage will cause a decline in
performance levels.
For safety, disconnect the plug once a program has
finished.
To avoid an electric shock, do not unplug the
machine with wet hands.
Pull the plug to disconnect the machine from the
mains, never pull on the cord.
RECYCLING
• Some machine components and packaging consist of recyclable materials.
• Plastics are marked with the international abbreviations:(>PE<, >PP<, etc. )
• The cardboard parts consist of recycled paper. They can be put into waste paper
containers for recycling.
• Material unsuitable for domestic waste must be disposed of at recycling centres.
• Contact a relevant recycling centre to obtain information about disposal of different
materials.
PACKAGING AND THE ENVIRONMENT
• Packaging materials protect your machine from damage that may occur during
transportation. The packaging materials are environmentally friendly as they are
recyclable. The use of recycled material reduces raw material consumption and
therefore decreases waste production.
CE Declaration of Conformity
We declare that our products meet the applicable European Directives, Decisions and
Regulations and the requirements listed in the standards referenced.
Disposal of your old machine
The symbol on the product or on its packaging indicates that this product
may not be treated as household waste. Instead, it shall be handed over to
the applicable collection point for the recycling of electrical and electronic
equipment. By ensuring this product is disposed of correctly, you will help
prevent potential negative consequences for the environment and human
health, which could otherwise be caused by inappropriate waste handling of
this product. For more detailed information about recycling of this product,
please contact your local city office, your household waste disposal service or the shop
where the product was purchased.
EN - 5
EN - 6
2. INSTALLATION
2.1. Machine positioning
When positioning the machine, place it in
an area where dishes can be easily loaded
and unloaded. Do not put the machine in an
area where the ambient temperature falls
below 0°C.
Read all warnings located on the packaging
before removing the packaging and
positioning the machine.
Place the machine close to a water tap
and drain. Take into consideration that the
connections will not be altered once the
machine is in position.
Do not hold the machine by its door or
panel.
Leave an adequate distance around the
machine to allow ease of movement when
cleaning.
Ensure the water inlet and outlet
hoses are not squeezed or trapped
and that the machine does not stand
on the electrical cable while positioning.
Adjust the feet so the machine is level and
balanced. The machine should be placed
on flat ground otherwise it will be unstable
and the door of the machine will not close
properly.
2.2. Water connection
We recommend fitting a filter to your water
inlet supply in order to prevent damage to
your machine due to contamination (sand,
rust, etc.) from indoor plumbing. This will
also help prevent yellowing and deposit
formation after washing.
2.3. Water inlet hose
WARNING: Use the new water inlet
hose supplied with your machine, do not
use an old machine’s hose.
WARNING: Run water through the
new hose before connecting.
WARNING: Connect the hose
directly to the water inlet tap. The pressure
supplied by the tap should be a minimum
of 0.03 MPa and a maximum of 1 MPa. If
the pressure exceeds 1 MPa, a pressure
relief valve must be fitted between the
connection.
WARNING: After the connections are
made, turn the tap on fully and check for
water leaks. Always turn off the water inlet
tap after a wash program has finished.
An Aquastop water spout is available
with some models. Do not damage it
or allow it to become kinked or
twisted.
2.4. Drain Hose
Connect water drain hose directly to water
dra-in hole or to the sink outlet spigot. This
connection should be minimum 50 cm and
maximum 110 cm from flor plane.
IMPORTANT: Items will not wash
properly if a drain hose longer than 4
m is used.
EN - 7
2.5. Electrical connection
WARNING: Your machine is set
operates at 220-240 V. If the mains voltage
supply to your machine is 110 V, connect
a transformer of 110/220 V and 3000 W
between the electrical connection.
The earthed plug of the
machine must be connected to an
earthed outlet supplied by suitable
voltage and current.
In the absence of earthing
installation, an authorised
electrician should carry out an
earthing installation. In the case of use
without earthing installed, we will not be
responsible for any loss of use that may
occur.
The indoor fuse current value
should be 10-16 A.
2.6. Fitting the machine undercounter
If you wish to fit your machine undercounter,
there must be sufficient space to do so and
the wiring-plumbing must be suitable to do
so (1). If the space under the countertop is
suitable for fitting your machine, remove the
worktop as shown in the illustration (2).
WARNING: The countertop, of which
the machine will be placed under, must be
stable in order to prevent imbalance.
The top panel of the dishwasher must
be removed to fit the machine under the
countertop.
To remove the top panel, remove the
screws that hold it on, located at the rear
of the machine. Then, push the panel 1 cm
from the front towards the rear and lift it.
Adjust the machine feet according to the
slope of the floor (3).
Fit your machine by pushing it under the
counter taking care not to crush or bend the
hoses (4).
WARNING: After removing the top
panel of your dishwasher, the machine
should be placed in a space of the
dimensions shown in the figure below.
H1: min A
H2: min B1
H3: min B2
A B
All
Products
B
1
B
2
Product’s Height
(±2 mm) 820 mm 830 mm 835 mm
A: If there is not felt on the top of the
product; you you should take into account
this product’s height.
B
1
: If there is felt on the top of the product
with 2nd basket; you should take into
accountthis product’s height.
B
2
: If there is felt on the top of the product
with 3rd basket; you should take into
accountthis product’s height.
EN - 8
3. TECHNICAL SPECIFICATIONS
13
3.1. General appearance
1. Worktop
2. Upper basket with racks
3. Upper spray arm
4. Lower basket
5. Lower spray arm
6. Filters
7. Rating plate
8. Control panel
9. Detergent and rinse-aid dispenser
10. Cutlery basket
11. Salt dispenser
12. Upper basket track latch
13. Mini Active Drying Unit: This system
provides better drying performance for
your dishes.
3.2. Technical specifications
Capacity
15 place
settings
Dimensions
Height
Width
Depth
850(mm)
598(mm)
598(mm)
Net weight 46 kg
Operating
voltage /
frequency
220-240V
50 Hz,
Total current
(A)
10(A)
Total power
(W)
1900(W)
Water supply
pressure
Maximum:
1 (Mpa)
Minimum:
0.03 (Mpa)
NOTE: Level is set 3 as default. If the water is well water or has a hardness level above
90 dF, we recommend that you use filter and refinement devices.
4.4. Water Hardness Table
Level German dH
French
dF
British
dE
Indicator
1 0-5 0-9 0-6 Wash LED is on.
2 6-11 10-20 7-14 End LED is on.
3 12-17 21-30 15-21 Start/Pause button is on.
4 18-22 31-40 22-28 Wash and End LEDs are on.
5 23-31 41-55 29-39 Wash LED and Start/Pause button are on.
6 32-50 56-90 40-63 End LED and Start/Pause button are on.
4.5. Water Softener System
The dishwasher is equipped with a water softener which reduces the hardness in the
mains water supply. To find out the hardness level of your tap water, contact your water
company or use the test strip (if available).
4.6. Setting
• Turn the knob to the “off” position.
• Push the “Start/Pause” button and hold it down.
• Turn the knob clockwise one step.
• Hold down the “Start/Pause” button until the LEDs flash.
• The machine will display the last setting.
• Set the level by pushing the “Start/Pause” button.
• Turn the knob to the “off” position to save the setting.
4.7. Detergent usage
Only use detergents specifically designed for domestic dishwashers.
Add the recommended amount of detergent for the selected programme to ensure the best
performance.
Keep your detergents in cool, dry places out of reach of children.
See the detergent manufacturer’s instructions for a further information.
EN - 9
EN - 10
4.8. Filling the detergent
Push the latch to open the dispenser and
pour in the detergent.
Close the lid and press it until it locks in
place. The dispenser should be refilled just
before the start of each programme. If the
dishes are heavily soiled, place additional
detergent in the pre-wash detergent
chamber.
DETERGENT
4.9. Using combined detergents
These products should be used according
to the manufacturer’s instructions.
Never put combined detergents into the
interior section or the cutlery basket.
Combined detergents contain not only
the detergent but also rinse-aid, salt
replacement substances and additional
components depending on the combination.
We recommend you do not use combined
detergents in short programmes.
Please use powder detergents in such
programmes.
If you encounter problems when using
combined detergents, please contact the
detergent manufacturer.
When you stop using combined detergents,
make sure that water hardness and rinse
aid settings are set to correct level.
4.10. Rinse-aid usage
Rinse-aid makes dishes sparkle and helps
them to dry without spotting. Rinse-aid is
required for stain-free utensils and clear
glasses. Use only rinse-aid for domestic
dishwashers.
4.11. Filling the rinse-aid and setting
To fill the rinse aid compartment, open
the rinse-aid compartment cap. Fill the
compartment with rinse aid to the MAX level
and then close the cap. Be careful not to
overfill the rinse aid compartment and wipe
up any spills.
In order to change the rinse aid level,
follow the below steps before turning on
the machine:
• Turn the knob to the “off” position.
• Push the “Start/Pause” button and hold
it down.
• Turn the knob counter clockwise one
step.
• Hold down the “Start/Pause” button until
the LEDs flash twice.
• The machine will display the current
setting.
• Set the level by pushing the “Start/
Pause” button.
• Turn the knob to the “off” position to
save the setting.
The factory setting is “4”.
If the dishes are not drying properly or are
spotted, increase the level. If blue stains
form on your dishes, decrease the level.
Level Brightener Dose Indicator
1 Rinse-aid not
dispensed
Wash LED is on.
2 1 dose is
dispensed
End LED is on.
3 2 doses are
dispensed
Start/Pause LED
is on.
4 3 doses are
dispensed
Wash and End
LEDs are on.
5 4 doses are
dispensed
Wash and Start/
Pause LEDs are on.
EN - 11
5. LOADING YOUR
DISHWASHER
For best results, follow these loading
guidelines.
We recommend that you place large items
(pots, pans, lids, plates and bowls) which
are heavily soiled in the lower basket.
The upper basket is designed for delicate
and lighter dishware such as glasses,
coffee and tea cups and saucers. Position
the dishes so that they will not get moved
by the spray of water.
Cutlery should be placed in the cutlery
basket. Items should be loaded individually
into the appropriate slots with their handles
downwards. Long utensils should be placed
horizontally on the baskets.
WARNING: Take care not to obstruct
the rotation of spray arms.
5.1. Recommendations
Remove any coarse residue on dishes
before placing the dishes in the machine.
Start the machine with full load.
Do not overload the drawers or place
dishes in the wrong basket.
WARNING: Always place sharp
utensils with the sharp point down and open
utensils with their openings down.
Upper Baske
Height adjustment
Turn the Rail Stop Clips, at the ends of the
rails, to the sides to open them (as shown in
the image below), then pull out and remove
the basket. Change the position of the
wheels, then reinstall the basket to the rail,
making sure to close the Rail Stop Clips.
When the upper basket is in the higher
position, large items such as pans can be
placed on the lower basket.
1c) Height Adjustable Rack (peg type)
The height adjustable racks enable glasses
and cups to be placed on or under the
racks. The racks can be adjusted to 2
different heights. Cutlery and utensils can
also be placed on the racks horizontally.
1
2
EN - 1
2
5.2 Alternative basket loads
Lower basket
Upper basket
Incorrect loads
Unsuitable items for dishwashing
• Cigarette ashes, candle leftovers,
polish, paint, chemical substances, iron-
alloy materials.
• Forks, spoons and knives with wooden,
bone, ivory or nacrecoated handles;
glued items, items soiled with abrasive,
acidic or base chemicals.
• Temperature-sensitive plastics, copper
or tincoated containers.
• Aluminium and silver objects.
• Some delicate glasses, ornamental
printed porcelains; some crystal items,
adhered cutlery, lead crystal glasses,
cutting boards, synthetic fibred items.
• Absorbent items such as sponges or
kitchen rugs.
IMPORTANT: In future, purchase
dishwasher-proof kitchenware.
Important Note for Test Laboratories
For detailed information required for tests
according to EN normatives and a softcopy
of the manual, please send the model name
and serial number to the following address:
EN - 13
6. PROGRAMME TABLE
Programme
Detergent
A: 5cm³
B1: 15cm³
B2: 25cm³
Duration
(min)
Description
Quick B1 30 Quick wash programme for lightly soiled dishes.
Eco
(Reference)
A+B2
143
Standard programme for dishes which are used daily but are not
heavily soiled.
Super 50’ A+B2 50
A faster programme for dishes which are used daily but are not
heavily soiled.
Intensive A+B2 117 For heavily soiled dishes.
NOTE: PROGRAMME DURATION MAY CHANGE ACCORDING TO THE AMOUNT
OF DISHES, TAP WATER, AMBIENT TEMPERATURE AND SELECTED ADDITIONAL
FUNCTIONS.
• Only use powder detergent in short programmes.
• Short programmes do not include a drying step.
• To assist drying, we recommend partially opening the door after the programme has
finished.
EN - 1
4
7 THE CONTROL PANEL
Rotate the Programme Selection Knob
(3) to switch the machine on and select a
suitable programme for your dishes. When
the knob is in the 'Off' position, the machine
will not operate.
Press the Start/Pause button (2) to start
the selected programme. The Start/Pause
light will switch off and the Wash light will
illuminate. If the door of your machine is
opened while a programme is in operation,
the Start/Pause light will flash.
NOTE: Press and hold the Delay
button (1) for 3 seconds to activate the Half
Load function, which shortens the duration
of a programme. Press and hold the button
again for 3 seconds to cancel it.
NOTE: If an extra feature is used,
such as the Delay or Half Load, (1) on the
most recent wash programme, this feature
will remain active on the next selected
programme. To cancel this feature on the
newly selected wash programme, turn the
Programme Selection Knob to the 'Off'
position, then turn the machine on. Extra
features can be activated with the newly
selected programme.
Delaying the Programme
Press the Delay button to delay the start
time of a programme for 3, 6 or 9 hours.
Pressing the button once will delay the start
time for 3 hours, pressing twice will delay
for 6 hours, and pressing a third time will
delay the start time for 9 hours. If the button
is pressed for a fourth time, there will be
no delay. Press the Start/Pause button to
activate the delay. The programme can be
selected first and the delay time after, or
vice versa. To cancel or change the delay
time, press the Start/Pause button first, then
select a new delay time. The delay time
can be cancelled by turning the Programme
Selection knob to the 'Off' position. During
a delay, the light corresponding to the
remaining time is switched on.
71Changing a Programme
Follow the steps below to change a
programme while in operation.
Press the Start/Pause button.
After the programme stops,
select a new programme using
the Programme Selection Knob.
Press the Start/Pause button
to start the newly selected
programme.
The new programme will
resume the course of the
old programme.
EN - 15
72Cancelling a Programme
Follow the steps below to cancel a
programme while in operation.
Press and hold the
Start/Pause button
for 3 seconds.
While the programme is cancelling,
the Dry light will illuminate. The water
discharge process will start and
continue for 30 seconds.
When the programme is
cancelled, the End light will
illuminate.
7Switching the Machine Off
Disconnect the plug and
turn off the water tap.
When the End light illuminates, turn
the Programme Selection knob
to the 'Off' position to switch your
machine off.
NOTE: Do not open the door before the
programme is complete.
NOTE: Leave the door slightly open at
the end of a wash programme to speed up
the drying process.
NOTE: If the door of the machine is
opened or the power is cut off during a
wash programme, the programme will
continue when the door is closed or when
the power returns.
NOTE: If the power is interrupted
or if the machine door is opened during
the drying process, the programme will
terminate and your machine will now be
ready for a new programme selection.
EN - 1
6
8. CLEANING AND
MAINTENANCE
Cleaning your Dishwasher is important
to maintain the machine’s service life.
Oil and lime may build up in your
Dishwasher over time. If this occurs:
• Fill the detergent compartment
but do not load any dishes. Select
a programme which runs at high
temperature and run the Dishwasher
empty. If this does not clean your
Dishwasher sufficiently, use a
cleaning agent designed for use with
dishwashers.
• Wipe the door seals regularly
with a damp cloth to remove any
accumulated residue.
8.1. Cleaning machine and filters
Clean the filters and spray arms at least
once a week. If any food waste remains on
the coarse and fine filters, remove them and
clean them thoroughly with water.
a)
Micro Filter b) Coarse Filter
c) Metal Filter
2
b
a
1
3
4
c
To remove and clean the filter combination,
turn it counter clockwise and remove it by
lifting it upwards (1).Pull the coarse filter out
of the micro filter (2).Then pull and remove
the metal filter (3).Rinse the filter with lots of
water until it is free of residue. Reassemble
the filters. Replace the filter insert, and
rotate it clockwise (4).
• Never use your Dishwasher without a
filter.
• Incorrect fitting of the filter will reduce
the washing effectiveness.
• Clean filters are necessary for proper
running of the machine.
8.2. Spray arms
Make sure that the spray holes are not
clogged and that no food waste is stuck
to the spray arms. If there is any clogging,
remove the spray arms and clean them
under water. To remove the upper spray
arm undo the nut holding it in position
by turning it clockwise and pulling it
downwards. Make sure that the nut is
properly tightened when refitting the upper
spray arm.
EN - 17
. TROUBLESHOOTING
FAULT POSSIBLE CAUSE TROUBLESHOOTING
The programme does
not start.
Your Dishwasher is not plugged in. Plug your Dishwasher in.
Your Dishwasher is not switched on.
Switch your Dishwasher on by pressing the
On/Off button.
Fuse blown. Check your indoor fuses.
Water inlet tap is closed. Turn on the water inlet tap.
Your Dishwasher door is open. Close the Dishwasher door.
Water inlet hose and machine filters
are clogged.
Check the water inlet hose and machine
filters and make sure they are not clogged.
Water remains inside
the machine.
Water drain hose is clogged or
twisted.
Check the drain hose, then either clean or
untwist it.
The filters are clogged. Clean the filters.
The programme is not finished yet. Wait until the programme is finished.
Machine stops during
washing.
Power failure. Check mains power.
Water inlet failure. Check water tap.
Shaking and hitting
noises are heard during
a wash operation.
The spray arm is hitting the dishes in
the lower basket.
Move or remove items blocking the spray
arm.
Partial food wastes
remain on the dishes.
Dishes placed incorrectly, sprayed
water not reaching affected dishes.
Do not overload baskets.
Dishes leaning each another.
Place dishes as instructed in the section on
loading your dishwasher.
Not enough detergent used.
Use the correct amount of detergent, as
instructed in the programme table.
Wrong wash programme selected.
Use the information in the programme table
to select the most appropriate programme.
Spray arms clogged with food waste.
Clean the holes in the spray arms with thin
objects.
Filters or water drain pump clogged
or filter misplaced.
Check the drain hose and filters are
correctly fitted.
EN - 18
FAULT POSSIBLE CAUSE TROUBLESHOOTING
Whitish stains remains
on dishes.
Not enough detergent used.
Use the correct amount of detergent, as
instructed in the programme table.
Rinse aid dosage and/or water
softener setting set too low.
Increase rinse aid and/or water softener
level.
High water hardness level. Increase water softerner level and add salt.
Salt compartment cap not closed
properly.
Check that the salt compartment cap is
closed properly.
Dishes do not dry.
Drying option is not selected. Select a programme with a drying option.
Rinse aid dosage set too low. Increase rinse aid dosage setting.
Rust stains form on the
dishes.
Stainless-steel quality of the dishes
is insufficient.
Use only dishwasher-proof sets.
High level of salt in wash water.
Adjust the water hardness level using water
hardness table.
Salt compartment cap not closed
properly.
Check that the salt compartment cap is
closed properly.
Too much salt spilled in the
Dishwasher while filling it with salt.
Use funnel while filling salt to the
compartment to avoid spillage.
A poor mains grounding. Consult a qualified electrician immediately.
Detergent remains in the
detergent compartment.
Detergent was added when the
detergent compartment was wet.
Make sure detergent compartment is dry
before use.
EN - 19
. PRACTICAL INFORMATION
1. When the machine isn’t in operation:
• Disconnect the plug and close the tap.
• Leave the door slightly open to prevent odour formation.
2. Select the dry option to remove water droplets.
3. Place dishes in the machine properly to achieve the best energy consumption, washing
and drying performance. Please see the programme and consumption table for more
information.
4. Rinse dirty dishes before placing them in the dishwasher.
5. Only use the Prewash programme when necessary.
6. Do not place the machine near a refrigerator because it will reach high temperatures.
7. If the machine is located in an area that is at risk of freezing, close the tap, disconnect
the inlet hose from the tap and drain the water inside the hose and the machine
completely.
AUTOMATIC FAULT WARNINGS AND WHAT TO DO
TROUBLE CODE
POSSIBLE FAULT WHAT TO DO
Wash End
Start/
Pause
Insufficient water
Make sure the water inlet tap is open and
water is flowing.
Separate the inlet hose from the tap and clean
the filter of the hose.
Contact for service if the error continues.
Continuous water input
Close the tap and contact for service.
Inability to discharge water
Water discharge hose and filters may be
clogged.
Cancel the program.
If the error continues, contact for service.
Contact for service.
Faulty heater and heater sensor Contact for service.
Overflow
Unplug the machine and close the tap.
Contact for service.
Faulty electronic card Contact for service.
Warranty Card
Worldwide Appliances Pty Limited
A.B.N. 45868077422
Oce:
48-50 Moore Street, Leichhardt N.S.W 2040
Post:
Locked Bag 3000, Annandale, N.S.W 2038
P: 1300 694 583
WARRANTY REGISTRATION
Your ongoing satisfaction with your artusi
product is important to us. We ask that you
complete the enclosed Warranty Registration
Card and return it to us so that we have a record
of the artusi product purchased by you.
PRIVACY
Worldwide Appliances respects your
privacy and is committed to handling your
personal information in accordance with the
National Privacy Principles and the Privacy
Act 1988 (Cth). A copy of the Worldwide
Appliances Privacy Policy is available at
www.artusi.com.au. Worldwide Appliances will
not disclose any personal information set out
in the Warranty Registration Card (“Personal
Information”) without your consent unless
required by:
1. law;
2. any Worldwide Appliances related company;
3. any service provider which provide services
to artusi or assist artusi in providing services
(including repair and warranty services) to
customers. Our purpose in collecting the
Personal Information is
to keep a record of the artusi product purchased
by you, in order to provide a better warranty
service to you in the unlikely event that there is
a problem with your artusi product. Worldwide
Appliances may contact you at any one or more
of the address, email address or telephone
numbers set out in the Warranty Registration
Card. Please contact artusi on 1300 694
583 should you not wish to be contacted by
Worldwide Appliances.
WARRANTY
1. Warranty
Worldwide Appliances warrants that each artusi
product will remain, for a period of either 12
months or 24 months of warranty. All Warranties
are valid from the original date of purchase, And
warranty claims must be accompanied by the
proof of purchase.
24 months warranty products:
All Built-in Appliances – Limited to Ovens,
Gas, Induction and Electric Cooktops, and All
Rangehoods
Freestanding Cookers - Gas and Electric Models
(900mm Width)
artusi.com.au
Dishwashers - Freestanding, Fully Integrated,
Semi Integrated and built-in
12 months warranty products:
Freestanding Cookers - Gas and Electric Models
in 50cm, 54cm and 60cm Widths
Portable Appliances* – Benchtop Models and
Portable Gas Models
2. What is not Covered by the Warranty.
The Warranty does not apply if an artusi product
is defective by a factor other than a defect arising
in the manufacture of the artusi product, including
but not limited to:
(a) damage through misuse (including failure
to maintain, service or use with proper care),
neglect, accident or ordinary wear and tear
(including deterioration of parts and accessories
and glass breakage);
(b) use for purpose for which the artusi product
was not sold or designed;
(c) use or installation which is not in accordance
with any specied instructions for use or
installation;
(d) use or operation after a defect has occurred or
been discovered;
(e) damage through freight, transportation or
handling in transit (other than when Worldwide
Appliances is responsible);
(f) damage through exposure to chemicals, dusts,
residues, excessive voltage, heat, atmospheric
conditions or other forces or environmental
factors outside the control or Worldwide
Appliances;
(g) repair, modication or tampering by the
purchaser or any person other than Worldwide
Appliances, an employee of Worldwide
Appliances or an authorised artusi service
contractor*;
(h) use of parts, components or accessories
which have not been supplied or specically
approved by artusi.
(i) damage to surface coatings caused by cleaning
or maintenance using products not recommended
in the artusi product handbook provided to the
purchaser upon purchase of the artusi product;
(j) damage to the base of an electric oven due to
items having been placed on the base of the oven
cavity or covering the base, such as aluminium
foil (this impedes the transfer of heat from the
element to the oven cavity and can result in
irreparable damage); or
(k) damages, dents or other cosmetic
imperfections not aecting the performance of the
artusi in respect of an artusi product purchased
as a “factory second” or from display
The Warranty does not extend to light globes
used in artusi products.
3. Domestic Use
Each artusi product is made for domestic use.
This Warranty may not extend to artusi products
used for commercial purposes.
Continued over...
4
Please complete and send to ARTUSI at: REPLY PAID 83617
LEICHHARDT NSW 2040
Last Name: First Name:
Address:
State: Postcode: Email:
Home Phone: Mobile:
Purchase Date: / / (Please attach proof of purchase to validate warranty)
MODEL NUMBER
SERIAL NUMBER
(if you cannot locate the serial number please call ARTUSI on 1300 694 583)
1
2
3
4
WARRANTY REGISTRATION CARD
01052013
01032014
4. Time for Claim under the Warranty
You must make any claim under this Warranty
within twenty eight (28) days after the occurrence
of an event which gives rise to a claim pursuant
to the Warranty, by booking a service call on the
telephone number below.
5. Proof of Purchase
Customers must retain proof of purchase in order
to be eligible to make a warranty claim in respect
of an artusi product.
6. Claiming under the Warranty
Customers will bear the cost of claiming under
this Warranty unless Worldwide Appliances
determines the expenses are reasonable, in which
case the customer must claim those expenses
by providing written evidence of each expense
to Worldwide Appliances at the address on the
Warranty Registration Card.
7. Statutory Rights
(a) These terms and conditions do not aect your
statutory rights.
(b) The limitations on the Warranty set out in this
document do not exclude or limit the application
of the consumer guarantees set out in the Act or
any other equivalent or corresponding legislation
in the relevant jurisdiction where to do so would:
(i) contravene the law of the relevant jurisdiction;
or
(ii) cause any part of the Warranty to be void.
(c) Worldwide Appliances excludes indirect or
consequential loss of any kind (including, without
limitation, loss of use of the artusi product) and
(other than expressly provided for in these terms
and conditions) subject to all terms,
conditions and warranties implied by custom, the
general law, the Act or other statute.
(d) The liability of Worldwide Appliances to you
for a breach of any express or non-excludable
implied term, condition or warranty is limited at
the option of Worldwide Appliances to:
(i) replacing or repairing the defective part of the
artusi product;
(ii) paying the cost of replacing or repairing the
defective part of the artusi product;
(iii) replacing the artusi product; or
(iv) paying the cost of replacing the artusi
product.
(e) Our goods come with guarantees that cannot
be excluded under the Australian Consumer
Law. You are entitled to a replacement or refund
for a major failure and for compensation for any
other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired
or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a
major failure.
8. Defects
Any part of an artusi product deemed to be
defective and replaced by Worldwide Appliances
is the property of Worldwide Appliances.
Worldwide Appliances reserves the right to
inspect and test artusi products in order to
determine the extent of any defect and the
validity of a claim under the Warranty.
*To locate your closest artusi authorised service
agent please contact us on 1300 652 100 or visit
www.artusi.com.au
ALL SERVICE CALLS MUST BE BOOKED
THROUGH AN AUTHORISED DEALER OR
WARRANTY DEPARTMENT ON 1300 652 100
OR stokesaps.com.au/artusi-service
01032014
Warranty Card continued
artusi.com.au
Warranty Card tear off
ARTUSI.COM.AU
P: 1300 649 583
NSW & ACT (HEAD OFFICE)
48-50 MOORE STREET
LEICHHARDT
F 02 8569 4699
QLD
1/42 CAVENDISH ROAD
COORPAROO
F 07 3397 0850
VIC, TAS & SA
1211 TOORAK ROAD
CAMBERWELL
F 03 9809 2155
WA & NT
UNIT 10/55 HOWE STREET
OSBORNE PARK
F 08 9201 9188
NZ
PO BOX 11.160
SOCKBURN CHRISTCHURCH
F 03 344 5906
ARTUSI OFFICES ARE OPEN DAILY FROM 9AM–5PM AND SATURDAYS 10AM–4PM
DISCLAIMER
Worldwide Appliances PTY LTD, trading as ARTUSI, is continually seeking ways to improve the design specifications, aesthetics and production
techniques of its products. As a result alterations to our products and designs take place continually. Whilst every effort is made to produce
information and literature that is up to date, this brochure should not be regarded as an infallible guide to the current specifications, nor does it
constitute an offer for the sale of any particular product. Product dimensions indicated in our literature is indicative only. Actual product only
should be used to define dimension cutouts. Distributors, and retailers are not agents of ARTUSI and are not authorised to bind ARTUSI by any
express or implied undertaking or representation.
