Loading ...
Loading ...
Vinotemp International Corp. (“Seller”) and the person or entity that acquires these goods from Seller (“Purchaser”) hereby fully
agree to the following terms and conditions of the sale: Shipping fees are the responsibility of the Purchaser whether freight
prepaid or freight collect. Seller assumes responsibility for the goods sold to the Purchaser until the goods have reached Purchaser’s
delivery address (FOB Destination) and the delivery receipt is signed clear. Seller is not responsible for the carrier’s late delivery,
missed delivery, unpaved roads, remote locations, stairs, elevators, narrow door openings and other such issues in attempting to
fit or deliver the goods into the Purchaser’s location. Delivery to remote locations may require additional fees. Remote location
may be defined at the discretion of the carrier as more or less than 50 miles from the nearest major city. Purchaser assumes all
responsibility for additional costs related to freight such as access, measurement, installation, hook-up, wiring, moving and storage
of the goods, flight of stairs, carrier’s inability to safely and/or adequately deliver, inability to use the building elevator to lift the
goods, narrow openings, along with any additional costs to deliver or redeliver the product properly. Make sure to review access
to the property and size of the product ordered. The transportation of all goods is subject to the terms and conditions which the
carrier imposes on Purchaser. Installation is the responsibility of the Purchaser. If white glove delivery was ordered and cannot be
performed properly, or access is hindered in any way, Purchaser agrees to accept delivery curbside. If Purchaser will calls or pays
for their own freight responsibility transfers to the Purchaser when the Purchaser or Purchasers freight company picks up the unit
from Seller.
Freight quoted are either curbside,threshold or white glove. Standard white glove delivery is main floor,easy access and NO STAIRS,
Doors,aligned feet attached (if necessary) and removal of packaging,additional fees for aditional requests. Each service has a
different rate and will require additional fees. We are a manufacturer not a shipping company,deliveries are done by a third party
service. Email us at [email protected] for a quote or any additional information. There is no white glove service for returns.
Freight discussed is Continental USA (excluding Alaska,Puerto Rico,Hawaii),cost is additional please email [email protected] for
a quote.
All damages must be noted at time of delivery. If a bill is signed that there is no damage, buyer accepts delivery as free and clear.
Any claim for damages of the goods, when FOB Destination, that incurred during shipment by the carrier are insured and handled
directly with the carrier by the Seller if noted on the receipt and notified within 48 hours of delivery. OPEN AND INSPECT YOUR
DELIVERY. When FOB Destination, if the item is damaged by the freight company, and Purchaser cancels rather than accepts a
replacement, the order can be cancelled by paying for freight costs both ways and a 35% restocking fee for stocked items. No
cancellation or refunds on custom/made or made to order products. When shipped 3rd Party (FOB Warehouse), Purchaser assumes
all responsibility for delivery, payment of freight and freight claims for damages during shipment. Manufacture defects will be
handled directly with Seller, subject to the limited warranty below.
All sales are final. Unless authorized in writing by the Seller, Purchaser may not return the goods under any circumstance. If Seller
agrees in writing to take back stocked goods, there will be a restocking/service fee that is 35% of the purchase price of the goods
and freight both ways (product must be new, unused, and in original packaging). If Purchaser returns goods claiming that the goods
are defective and goods are found to be in working condition by the Seller, Purchaser is liable for the cost of freight both ways plus
and a service fee that is 35% of the purchase price of the goods. Built-to-Order and Custom products are non-returnable,
non-refundable. Purchaser must notify Seller of non-conforming goods within 48 hours of receipt, after which time all goods are
deemed accepted by the Purchaser. If an order has been placed and production has not started, cancellation of your order will be
a 15% charge. If Purchaser tenders payment with a check that has insufficient funds (NSF), a collection fee plus NSF fee of $50
will be added to the invoice, which Purchaser agrees to pay promptly. If Purchaser puts a stop payment on a check or credit card
for any reason, Purchaser agrees to pay for all costs associated with the Seller’s collection or litigation of such a claim, including,
without limitation, general and special damages, court costs and attorneys’ fees. Finance charges begin the date of invoice. Title
to the goods reverts back to the Seller in the case of non-payment of goods or services. All fees and costs to retrieve the product,
cost of freight, legal costs, collection fees and court fees, credit card fees and interest rate of 18% (annual rate) will be the
responsibility of the Purchaser. In a credit card dispute, Purchaser assumes and must immediately pay any “credit card arbitration”
fees and chargeback fees which the credit card companies charge at the time of the chargeback. Any disputes not resolved within
30 days from the invoice date will be reported to credit reporting agencies.
LIMITED WARRANTY: Seller warrants that the goods will be free of defects in materials and workmanship as follows:
Furniture style (wood) wine cabinets made in the U.S.: all cooling unit parts only for a period of 5 (five) years; cabinetry
and labor (uninstalled) for a period of 12 (twelve) months.
Metal cabinet wine units: parts and labor for cooling system and cabinetry for a period of 12 (twelve) months.
For Designer Series units: parts and labor for a period of 12 (twelve) months from date of sale, compressor parts 5 years.
Thermoelectric Units: 90 (ninety) days (including Wine Coolers, Beer Dispensers, Humidor, Portofino Wood Cellars, and
Refrigerators).
Wine-Mate Split and Ducted Systems and other installed cooling units are parts only for 1 year, no labor. Self Contained Wine
-Mate Cooling Systems are 5 years parts, 1 year labor. Removal and reinstallation of cooling units is not included.
Wine Accessories, Racking Systems, Parts and Other miscellaneous items is a 30 day warranty.
Il Romanzo units: Warranty 90 (ninety) days. Replacement part 12 (twelve) months from the date of sale.
Non-New Units (Scratch & Dent/Refurbished/Floor Models), warranty for compressor units is 90 days from your dated invoice and
30 days for thermoelectric units (parts for function only, not cosmetic defects). These units are refurbished and sold as is; Purchaser
assumes risks to the quality and performance of goods and assumes the costs of all necessary service or repair not covered herein.
Extended warranties via New Leaf may not be purchased on Non-New Units. Delivery is curbside. Upgrades in delivery will require
an additional fee.
Element Grills (via Element Products LLC), grills have a 1 year parts warranty and a thirty day limited parts warranty on grill
accessories.
Loading ...
Loading ...
Loading ...