GE - General Electric PSS23MSWASS GE refrigerator

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Refrigerators
Side by Side
200D8074P012    49-60486-1    01-08 JR
La section française commence à la page 40
La sección en español empieza en la página 75
Safety Instructions  . . . . . . . . . . . . . . . .2–3
Operating Instructions
Automatic Icemaker  . . . . . . . . . . . . . . . .11
Care and Cleaning  . . . . . . . . . . . . . .13, 14
Crispers and Pans  . . . . . . . . . . . . . . . . . .10
ExpressChill
™
 . . . . . . . . . . . . . . . . . . . . . . .5
Ice and Water Dispenser . . . . . . . . . .12, 13
Refrigerator Doors  . . . . . . . . . . . . . . . . . .9
Replacing the Light Bulbs  . . . . . . . . . . .15
Shelves and Bins  . . . . . . . . . . . . . . . . . .7, 8
Temperature Controls  . . . . . . . . . . . . . . .4
TurboCool
™
 . . . . . . . . . . . . . . . . . . . . . . . .4
Water Filter  . . . . . . . . . . . . . . . . . . . . . . . .6
Installation Instructions
Installing the Refrigerator  . . . . . . . .21–24
Moving the Refrigerator  . . . . . . . . . .17–20
Preparing to Install 
the Refrigerator . . . . . . . . . . . . . . . . . . . .16
Water Line Installation  . . . . . . . . . . .25–27
Troubleshooting Tips . . . . . . . . . . . .28–31
Normal Operating Sounds  . . . . . . . . . . .28
Consumer Support
Consumer Support . . . . . . . . . .Back Cover
Performance Data Sheet . . . . . . . . . . . . .32
Product Registration (U.S.)  . . . . . . .33, 34
Product Registration (Canadian)
 . . .35, 36
State of California Water 
Treatment Device Certificate  . . . . . . . . .37
Warranty (Canadian)  . . . . . . . . . . . . . . .38
Warranty (U.S.)  . . . . . . . . . . . . . . . . . . . .39
Réfrigérateurs
Côte à Côte
Refrigeradores
Lado a Lado
Models 22, 23, 25 and 27
Write the model and serial numbers here:
Model # __________________________
Serial # __________________________
Find these numbers on a label inside 
the refrigerator compartment at the 
top on the right side.
Owner’s Manual 
and Installation
Manuel d’utilisation 
et d’installation
Manual del propietario 
e instalación

Consumer Support Troubleshooting Tips

Operating Instructions Safety InstructionsInstallation Instructions

IMPORTANT SAFETY INFORMATION.

READ ALL INSTRUCTIONS BEFORE USING.

WARNING!

Use this appliance only for its intended purpose as described in this Owner’s Manual.

SAFETY PRECAUTIONS

When using electrical appliances, basic safety precautions should be followed, including the following:

■

■This refrigerator must be properly installed

and located in accordance with the Installation

Instructions before it is used.

■

■Do not allow children to climb, stand or hang

on the shelves in the refrigerator. They could

damage the refrigerator and seriously injure

themselves.

■

■Do not touch the cold surfaces in the freezer

compartment when hands are damp or wet. Skin

may stick to these extremely cold surfaces.

■

■Do not store or use gasoline or other flammable

vapors and liquids in the vicinity of this or any

other appliance.

■

■In refrigerators with automatic icemakers,

avoid contact with the moving parts of the

ejector mechanism, or with the heating element

located on the bottom of the icemaker. Do

not place fingers or hands on the automatic

icemaking mechanism while the refrigerator

is plugged in.

■

■Keep fingers out of the “pinch point” areas;

clearances between the doors and between

the doors and cabinet are necessarily small.

Be careful closing doors when children are

in the area.

■

■Unplug the refrigerator before cleaning and

making repairs.

NOTE: We strongly recommend that any servicing be

performed by a qualified individual.

■

■Do not refreeze frozen foods which have

thawed completely.

NOTE: Turning the refrigerator off via the controls on

the touch panel does not shut off electrical power to the

refrigerator.

READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY.

SAVE THESE INSTRUCTIONS

Consumer SupportTroubleshooting TipsOperating InstructionsSafety Instructions Installation Instructions

ge.com

PROPER DISPOSAL OF THE REFRIGERATOR

Child entrapment and suffocation are not problems

of the past. Junked or abandoned refrigerators are

still dangerous…even if they will sit for “just a few

days.” If you are getting rid of your old refrigerator,

please follow the instructions below to help prevent

accidents.

Before You Throw Away Your Old Refrigerator

or Freezer:

■Take off the doors.

■Leave the shelves in place so that children may

not easily climb inside.

Refrigerants

All refrigeration products contain refrigerants,

which under federal law must be removed prior

to product disposal. If you are getting rid of an

old refrigeration product, check with the

company handling the disposal about what

to do.

USE OF EXTENSION CORDS

Because of potential safety hazards under certain conditions, we strongly recommend against the use

of an extension cord.

However, if you must use an extension cord, it is absolutely necessary that it be a UL-listed (in the United

States) or a CSA-listed (in Canada), 3-wire grounding type appliance extension cord having a grounding

type plug and outlet and that the electrical rating of the cord be 15 amperes (minimum) and 120 volts.

DANGER! RISK OF CHILD ENTRAPMENT

WARNING!

HOW TO CONNECT ELECTRICITY

Do not, under any circumstances, cut or remove the third (ground) prong from the power cord. For

personal safety, this appliance must be properly grounded.

The power cord of this appliance is equipped

with a 3-prong (grounding) plug which mates

with a standard 3-prong (grounding) wall outlet

to minimize the possibility of electric shock hazard

from this appliance.

Have the wall outlet and circuit checked by a

qualified electrician to make sure the outlet is

properly grounded.

If the outlet is a standard 2-prong outlet, it is

your personal responsibility and obligation to

have it replaced with a properly grounded

3-prong wall outlet.

The refrigerator should always be plugged into its

own individual electrical outlet which has a voltage

rating that matches the rating plate.

This provides the best performance and also

prevents overloading house wiring circuits which

could cause a fire hazard from overheated wires.

Never unplug your refrigerator by pulling on

the power cord. Always grip plug firmly and pull

straight out from the outlet.

Repair or replace immediately all power cords that

have become frayed or otherwise damaged. Do not

use a cord that shows cracks or abrasion damage

along its length or at either end.

When moving the refrigerator away from the

wall, be careful not to roll over or damage the

power cord.

TurboCool

rapidly cools the refrigerator

compartment in order to more quickly

cool foods. Use

TurboCool

when adding

a large amount of food to the refrigerator

compartment, putting away foods after they

have been sitting out at room temperature

or when putting away warm leftovers. It can

also be used if the refrigerator has been

without power for an extended period.

Once activated, the compressor will turn

on immediately and the fans will cycle on

and off at high speed as needed for eight

hours. The compressor will continue to run

until the refrigerator compartment cools to

approximately 34°F (1°C), then it will cycle on

and off to maintain this setting. After 8 hours,

or if

TurboCool

is pressed again, the refrigerator

compartment will return to the original setting.

How to Use

Press

TurboCool

. The

TurboCool

temperature

display will show

and the LED will be

activated.

After

TurboCool

is complete, the

TurboCool

indicator light will go out.

NOTES:

The refrigerator temperature cannot be

changed during

TurboCool

The freezer temperature is not affected

during

TurboCool

When opening the refrigerator door

during

TurboCool

, the fans will continue

to run if they have cycled on.

About the temperature controls.

The temperature controls are preset in the factory at 37°F for the refrigerator compartment and 0°F for the

freezer compartment. Allow 24 hours for the temperature to stabilize to the preset recommended settings.

The temperature controls can display both the SET temperature as well as the actual temperature in the

refrigerator and freezer. The actual temperature may vary slightly from the SET temperature based on usage

and operating environment.

■

On some models, setting both controls to the warmest setting until the display flashes (off) will stop

cooling in both the freezer and refrigerator compartments.

■

On other models, setting either control to the warmest setting until the display flashes (off) will stop the

cooling to the freezer and refrigerator.

■

NOTE: Turning the refrigerator off via the controls on the touch panel does not shut off electrical power

to the refrigerator.

NOTE: The refrigerator is shipped with protective film covering the temperature controls. If this film was not

removed during installation, remove it now.

About TurboCool.

™

(on some models)

How it Works

Not all features are on all models. Your controls will look like one of the following:

Consumer Support Troubleshooting Tips

Operating Instructions Safety InstructionsInstallation Instructions

The Performance Air-Flow System is

designed to maximize temperature control

in the refrigerator and freezer compartments.

This unique special feature consists of the Air

Tower along the back wall of the refrigerator

and the Air Tunnel on the bottom portion of

the freezer rear wall. Placing food in front of

the louvers on these components will not affect

performance. Although the Air Tower and

the Air Tunnel can be removed, doing so will

affect temperature performance. (For removal

instructions, on-line, contact us at ge.com

or call 800.GE.CARES. In Canada, contact

us at geappliances.ca or call 1.800.561.3344.)

Performance Air Flow System

Consumer SupportTroubleshooting TipsOperating Instructions

Safety Instructions

Installation Instructions

Empty the pan. Place the Chill tray in

the pan. Place the items on the tray and

close the pan completely.

Select the

ExpressChill

™

pad. On some

models, you can then select the chill

time (use chart to determine best

setting). Other models will only have

one option (45 minutes). On models

with multiple settings, tap the pad until

the light appears next to the desired

setting.

■ To stop a feature before it is

finished, tap that feature’s pad

until no options are selected and

the display is off.

■ During

ExpressChill

, the display on

the controls will count down the time

in the cycle.

About ExpressChill

™

. (on some models) ge.com

The

ExpressChill

™

feature is a system

of dampers, a fan and a temperature

thermistor.

The pan is tightly sealed to prevent the pan’s

temperature from causing temperature

fluctuations in the rest of the refrigerator.

The controls for this pan are located in the

top of the refrigerator or on the dispenser

with the temperature controls.

How to Use

How it Works

To remove:

Pull the drawer out to the stop position.

Rotate all four swing locks to the unlock

position.

Lift the front of the drawer up and out.

To replace:

Make sure all four swing locks are in the

unlock position.

Place the sides of the drawer into the

drawer supports, making sure the swing

locks fit on the drawer slots.

Lock all four swing locks by rotating

them to the lock position.

How to Remove and Replace the Drawer

ExpressChill

™

ExpressChill

™

Chart

NOTE: Results may vary depending on packaging, starting temperature and other food traits.

15 Minutes

■ 1 Beverage Can (12 oz)

■ 2 Small Juice Boxes

(6–8 oz each)

30 Minutes

■ 2 to 6 Beverage Cans

(12 oz each)

■ 2 Plastic 20 oz Bottles

of Beverage

■ 4 to 6 Small Juice Boxes

(6–8 oz each)

■ 3 Foil Juice Packets

■ Wine (750 ml bottle)

45 Minutes

■ 2 Liters of Beverage

■ 1/2 Gallon of Juice

■ Gelatin—1 package

Consumer Support Troubleshooting Tips

Operating Instructions Safety InstructionsInstallation Instructions

About the water filter. (on some models)

Water Filter Cartridge

The water filter cartridge is located in the back upper right

corner of the refrigerator compartment.

When to Replace the Filter on Models With a

Replacement Indicator Light

There is a replacement indicator light for the water filter

cartridge on the dispenser. This light will turn orange to tell

you that you need to replace the filter soon.

The filter cartridge should be replaced when the

replacement indicator light turns red or if the flow of water

to the dispenser or icemaker decreases.

When to Replace the Filter on Models Without a

Replacement Indicator Light

The filter cartridge should be replaced every

six months

or earlier if the flow of water to the water dispenser or

icemaker decreases.

Removing the Filter Cartridge

If you are replacing the cartridge, first remove the old one

by slowly turning it to the left.

Do not

pull down on the

cartridge. A small amount of water may drip down.

Installing the Filter Cartridge

If you are replacing a

SmartWater

cartridge with

an adapter, it must be removed before installing the

cartridge. To remove the adapter, turn it to the left

about 1/4 turn.

If you are replacing a

Water by Culligan

cartridge,

leave the adapter in place. This adapter will stay in the

refrigerator when you replace future cartridges.

On models without a replacement indicator light,

apply the month and year sticker to the new cartridge

to remind you to replace the filter in

six months.

Fill the replacement cartridge with water from the tap

to allow for better flow from the dispenser immediately

after installation.

Line up the arrow on the cartridge and the cartridge

holder. Place the top of the new cartridge up inside the

holder.

Do not

push it up into the holder.

Slowly turn it to the right until the filter cartridge stops.

DO NOT OVERTIGHTEN.

As you turn the cartridge, it will

automatically raise itself into position. The cartridge will

move about 1/2 turn.

Run water from the dispenser for 3 minutes

(about 1-1/2 gallons) to clear the system and prevent

sputtering.

Press and hold the

WATER FILTER

pad (on some models)

on the dispenser for 3 seconds.

NOTE:

A newly-installed water filter cartridge may

cause

water to spurt

from the dispenser.

Filter Bypass Plug

You must use the filter bypass plug when a replacement

filter cartridge is not available. The dispenser and the

icemaker will not operate without the filter or filter

bypass plug.

To use the filter bypass plug on

Water by Culligan

models,

you must first remove the filter adapter from the cartridge

holder by turning it to the left.

If you have questions—visit our Website

at ge.com, or call 1.800.GE.CARES (1.800.432.2737).

Replacement filters:

To order additional filter cartridges in the United States,

visit our Website at ge.com, or call GE Parts and Accessories,

800.626.2002.

MSWF

Suggested Retail $36.95–41.95

Customers in Canada should consult the yellow pages

for the nearest Mabe Service Center.

Cartridge

Holder

Filter

Bypass

Plug

Filter

Bypass

Plug

SmartWater

Water by Culligan

(appearance may vary)

With adapter

Without adapter

Consumer SupportTroubleshooting TipsOperating Instructions

Safety Instructions

Installation Instructions

About the shelves and bins. ge.com

Refrigerator Door Bins and Freezer Door Tilt-Out Bins

Large Bins

The larger refrigerator door bins and

freezer tilt-out door bins are adjustable.

To remove:

Lift the front of the bin straight

up, then lift up and out.

To replace or relocate:

Engage the back side

of the bin in the molded supports of the

door. Then push down on the front of the

bin. Bin will lock in place.

Small Bins

To remove:

Lift the front of the bin straight

up then out.

To replace:

Position the bin above the

rectangular molded supports on the door.

Then slide the bin down onto the support

to lock it in place.

The snugger

helps prevent tipping, spilling

or sliding of small items stored on the door

shelf. Place a finger on either side of the

snugger near the rear and move it back

and forth to fit your needs.

CAUTION: On

models with an ice

chute inside the top

freezer door bin, be

careful when placing

items in the bin.

Make sure that

items do not block

or fall into the ice

chute.

Not all features are on all models.

Refrigerator bin

Freezer tilt-out bin

Snugger

Freezer bin

Slide-Out Spillproof Shelf

The slide-out spillproof shelf allows you

to reach items stored behind others. The

special edges are designed to help prevent

spills from dripping to lower shelves.

To remove:

Slide the shelf out until it reaches the stop,

then press down on the tab and slide the

shelf straight out.

Press tab and pull shelf

forward to remove

To replace or relocate:

Line the shelf up with the supports and

slide it into place. The shelf can be

repositioned when the door is at 90° or

more. To reposition the shelf, slide the shelf

past the stops and angle downward. Slide

shelf down to the desired position, line up

with the supports and slide into place.

Make sure you push the shelves all the way back

in before you close the door.

Do not block

Consumer Support Troubleshooting Tips

Operating Instructions Safety InstructionsInstallation Instructions

About the shelves and bins.

Not all features are on all models.

QuickSpace

™

Shelf (on some models)

This shelf splits in half and slides under

itself for storage of tall items on the shelf

below.

This shelf can be removed and replaced

or relocated just like Slide-Out Spillproof

Shelves.

On some models, this shelf can not be used

in the lowest position.

Slide-Out Freezer Shelves

To remove,

slide out to the

stop

position,

lift the front past the stop position, and

slide out from rib.

Make sure you push the shelves all the way back

in before you close the door.

Freezer Baskets

To remove

, slide out to the

stop

position,

lift the front past the stop position, and

slide out.

Make sure you push the baskets all the way back

in before you close the door.

Fixed Freezer Shelves

To remove,

lift the shelf up at the left side

and then bring the shelf out.

NOTE FOR DISPENSER MODELS:

In order

to take full advantage of the tilt-out ice bin

(on some models), only store items on the

shelf below the ice bin that are no taller

than the lowest point on the bin.

Consumer SupportTroubleshooting Tips

Operating Instructions

Safety Instructions Installation Instructions

About the refrigerator doors. ge.com

Refrigerator Doors

The refrigerator doors may feel different

than the ones you are used to. The

special door opening/closing feature

makes sure the doors close all the way

and are securely sealed.

When opening and closing the door you

will notice a

stop

position. If the door is

opened past this

stop

point, the door will

remain open to allow you to load and

unload food more easily. When the door

is only partially open, it will automatically

close.

The resistance you feel at the

stop

position will be reduced as the door

is loaded with food.

When the door is only partially open,

it will automatically close.

Beyond this stop the door will

stay open.

Door Alignment

If doors are uneven, adjust the

refrigerator door.

Using a 7/16″ socket wrench, turn

the door adjusting screw to the right

to raise the door; to the left, to lower

it. (A nylon plug, imbedded in the

threads of the pin, prevents the pin

from turning unless a wrench is

used.)

After one or two turns of the

wrench, open and close the

refrigerator door and check the

alignment at the top of the doors.

To remove the base

grille, open the doors,

remove the screw at

each end of the base

grille and then pull

the grille straight out.

7/16″Socket Wrench

Raise

Support Leg

Before moving the refrigerator, you will

need to screw up the support leg. Once

the unit is relocated, you will need to

screw down the support leg again.

Screw down the support

leg until it touches the

floor. This will prevent

door misalignment.

About crisper removal.

Not all features are on all models.

Crisper Removal

Crispers can easily be removed by pulling

the drawer straight out and lifting the

drawer up and over the

stop

location.

If the door prevents you from taking out

the drawers, first try to remove the door

bins. If this does not offer enough

clearance, the refrigerator will need to

be rolled forward until the door opens

enough to slide the drawers out. In some

cases, when you roll the refrigerator out,

you will need to move the refrigerator

to the left or right as you roll it out.

Consumer Support Troubleshooting Tips

Operating Instructions Safety InstructionsInstallation Instructions

About the crispers and pans.

Not all features are on all models.

Fruit and Vegetable Crispers

Excess water that may accumulate in the

bottom of the drawers should be wiped dry.

On some models,

the bottom drawer has

full extension slides that allow full access

to the drawer.

Adjustable Humidity Crispers

Slide the control all the way to the

setting

to provide high humidity recommended for

most vegetables.

Slide the control all the way to the

setting to provide lower humidity levels

recommended for most fruits.

HI LO

Convertible Deli Pan (on some models)

The convertible deli pan has its own cold

air duct to allow a stream of cold air from

the freezer compartment or refrigerator

compartment to flow to the pan.

The variable temperature control

regulates

the air flow from the Climate Keeper.

Set the control to the

coldest

setting to

store fresh meats.

Set the control to

cold

to convert the pan

to normal refrigerator temperature and

provide extra vegetable storage space. The

cold air duct is turned off. Variable settings

between these extremes can be selected.

Consumer SupportTroubleshooting TipsOperating Instructions

Safety Instructions

Installation Instructions

About the automatic icemaker. ge.com

Automatic Icemaker

The icemaker will produce seven cubes

per cycle—approximately 100–130 cubes

in a 24-hour period, depending on freezer

compartment temperature, room

temperature, number of door openings

and other use conditions.

See below for how to access ice and reach

the power switch on dispenser models.

If the refrigerator is operated before the

water connection is made to the icemaker,

set the power switch in the

OFF

position.

When the refrigerator has been connected

to the water supply, set the power switch to

the

position.

The icemaker will fill with water when it

cools to 15°F (–10°C). A newly installed

refrigerator may take 12 to 24 hours

to begin making ice cubes.

You will hear a buzzing sound each time

the icemaker fills with water.

Throw away the first few batches of ice to

allow the water line to clear.

Be sure nothing interferes with the sweep

of the feeler arm.

When the bin fills to the level of the feeler

arm, the icemaker will stop producing

ice. It is normal for several cubes to be

joined together.

If ice is not used frequently, old ice cubes

will become cloudy, taste stale and shrink.

A newly installed refrigerator may take 12 to 24 hours to begin making ice.

Lift the bin, then pull it

forward until the bin stops.

Icemaker

Feeler Arm

Power Switch

Lower the bin to access ice

or reach the power switch.

NOTE: In order to take full advantage

of the tilt-out ice bin, only store items

on the shelf below the ice bin that

are no taller than the lowest point

on the bin.

Models without a shelf

above the ice bin

To access ice and reach the

icemaker power switch:

Accessing Ice and Reaching the

Power Switch on Dispenser Models

There are two types of ice storage bins on

dispenser models.

One has a shelf above

the bin, the other does not.

Special note about dispenser models

without a shelf above the ice bin:

■ These models have a tilt-out ice bin.

The bin can be tilted out as shown in

the illustrations, and it will hold itself

up while you take ice out or turn the

icemaker power switch on and off.

Be sure to put the bin back in place

before closing the door.

■ To restore your ice level from an empty

bucket stage, the following steps are

recommended:

12 hours after the first batch of ice

has fallen into the bin, dispense

3 to 4 cubes.

After an additional 6 hours, dispense

3 to 4 cubes again.

These steps will restore your ice level

in the shortest amount of time.

To access ice, pull the bin forward.

To reach the power switch, pull the

shelf straight out. Always be sure to

replace the shelf.

Models with a shelf

above the ice bin

Shelf

Ice Bin

Shelf

Ice Bin

Consumer Support Troubleshooting Tips

Operating Instructions Safety InstructionsInstallation Instructions

About the ice and water dispenser. (on some models)

To Use the Dispenser

Select

CUBED ICE , CRUSHED ICE

WATER .

Press the glass gently against the top

of the dispenser cradle.

The spill shelf is not self-draining. To

reduce water spotting, the shelf and its

grille should be cleaned regularly.

If no water is dispensed when the refrigerator is

first installed, there may be air in the water line

system. Press the dispenser arm for at least two

minutes to remove trapped air from the water

line and to fill the water system. To flush out

impurities in the water line, throw away the first

six glassfuls of water.

CAUTION: Never put fingers or any other

objects into the ice crusher discharge opening.

Locking the Dispenser

Press the

LOCK

pad

for 3 seconds to lock

the dispenser and

control panel. To

unlock, press and

hold the pad again

for 3 seconds.

Dispenser Light

This pad turns the

night

light

in the dispenser on

and off. The light also

comes on when the

dispenser cradle is

pressed. If this light

burns out, it should be

replaced with a 6 watt

12V maximum bulb.

Quick Ice (on some models)

When you need ice

in a hurry, press this

pad to speed up ice

production. This will

increase ice production

for the following

48 hours or until you

press the pad again.

Door Alarm (on some models)

To set the alarm,

press this pad until the

indicator light comes

on. This alarm will

sound if either door

is open for more than

3 minutes. The light

goes out and the

beeping stops when

you close the door.

Spill Shelf

Important Facts About Your Dispenser

■Do not add ice from trays or bags to

the storage drawer. It may not crush

or dispense well.

■Avoid overfilling glass with ice and use

of narrow glasses. Backed-up ice can jam

the chute or cause the door in the chute

to freeze shut. If ice is blocking the chute,

poke it through with a wooden spoon.

■Beverages and foods should not be

quick-chilled in the ice storage drawer.

Cans, bottles or food packages in the

storage drawer may cause the icemaker

or auger to jam.

■To keep dispensed ice from missing

the glass, put the glass close to, but not

touching, the dispenser opening.

■Some crushed ice may be dispensed even

though you selected

CUBED ICE.

This

happens occasionally when a few cubes

accidentally get directed to the crusher.

■After crushed ice is dispensed, some

water may drip from the chute.

■Sometimes a small mound of snow will

form on the door in the ice chute. This

condition is normal and usually occurs

when you have dispensed crushed ice

repeatedly. The snow will eventually

evaporate.

Consumer SupportTroubleshooting TipsOperating Instructions

Safety Instructions

Installation Instructions

Care and cleaning of the refrigerator.

Cleaning the Outside

The dispenser drip area

(on some models)

beneath the grille, should be wiped dry. Water

left in this area may leave deposits. Remove

the deposits by adding undiluted vinegar to

the well. Soak until the deposits disappear

or become loose enough to rinse away.

The dispenser cradle

(on some models).

Before cleaning, lock the dispenser by

pressing and holding the

LOCK

pad for

3 seconds. Clean with warm water and

baking soda solution – about a tablespoon

(15 ml) of baking soda to a quart (1 liter)

of water. Rinse thoroughly and wipe dry.

The door handles and trim.

Clean with

a cloth dampened with soapy water.

Dry with a soft cloth.

Keep the outside clean.

Wipe with a clean

cloth lightly dampened with kitchen

appliance wax or mild liquid dish detergent.

Dry and polish with a clean, soft cloth.

Do not wipe the refrigerator with a soiled dish

cloth or wet towel. These may leave a residue

that can erode the paint. Do not use scouring

pads, powdered cleaners, bleach or cleaners

containing bleach because these products can

scratch and weaken the paint finish.

Cleaning the Inside

To help prevent odors,

leave an open box

of baking soda in the fresh food and freezer

compartments.

Unplug the refrigerator before cleaning.

If this

is not practical, wring excess moisture out

of sponge or cloth when cleaning around

switches, lights or controls.

Use warm water and baking soda solution –

about a tablespoon (15 ml) of baking soda

to a quart (1 liter) of water. This both

cleans and neutralizes odors. Rinse

and wipe dry.

Use of any cleaning solution other than that

which is recommended, especially those that

contain petroleum distillates, can crack or

damage the interior of the refrigerator.

Avoid cleaning cold glass shelves with hot water

because the extreme temperature difference

may cause them to break. Handle glass shelves

carefully. Bumping tempered glass can cause

it to shatter.

Do not wash any plastic refrigerator parts in the

dishwasher.

Dispenser drip area.

ge.com

Lift the bin, then pull it

forward until the bin stops.

Lift and pull forward again

to remove the bin.

Models without a shelf

above the ice bin

To remove:

Models with a shelf

above the ice bin

To remove:

Removing and Replacing the Ice

Storage Bin on Dispenser Models

There are two types of ice storage bins on

dispenser models.

One has a shelf above

the bin, the other does not.

Always set the icemaker power switch to the

OFF

position before removing the ice bin.

When replacing either type of ice bin:

Always be sure to press it firmly into place.

If it does not go all the way back, remove it

and rotate the drive mechanism 1/4 turn.

Then push the bin back again.

Pull the bin straight out, then lift past

the stop position.

Rotate

Drive

Mechanism

For long vacations or absences, remove

food and unplug the refrigerator. Clean

the interior with a baking soda solution

of one tablespoon (15 ml) of baking soda

to one quart (1 liter) of water. Leave the

doors open.

Set the icemaker power switch to

the

OFF

position and shut off the water

supply to the refrigerator.

If the temperature can drop below

freezing, have a qualified servicer drain

the water supply system (on some models)

to prevent serious property damage due

to flooding.

Consumer Support Troubleshooting Tips

Operating Instructions Safety InstructionsInstallation Instructions

Care and cleaning of the refrigerator.

Behind the Refrigerator

Be careful when moving the refrigerator

away from the wall. All types of floor

coverings can be damaged, particularly

cushioned coverings and those with

embossed surfaces.

Pull the refrigerator straight out and return

it to position by pushing it straight in.

Moving the refrigerator in a side direction

may result in damage to the floor covering

or refrigerator.

When pushing the refrigerator back, make sure

you don’t roll over the power cord or icemaker

supply line (on some models).

Preparing for Vacation

Preparing to Move

Secure all loose items such as shelves and

drawers by taping them securely in place

to prevent damage.

When using a hand truck to move the

refrigerator, do not rest the front or back

of the refrigerator against the hand truck.

This could damage the refrigerator. Handle

only from the sides of the refrigerator.

Be sure the refrigerator stays in an upright

position during moving.

Consumer SupportTroubleshooting TipsOperating Instructions

Safety Instructions

Installation Instructions

Replacing the light bulbs. ge.com

NOTE: Turning the refrigerator off via the controls on the touch panel does not shut off electrical power to the

refrigerator.

Refrigerator Compartment—Upper Light

Unplug the refrigerator.

The bulbs are located at the top

of the compartment, inside the light

shield. On some models, a screw

at the front of the light shield will

have to be removed. On other models,

the screw is located in the pocket

located at the back of the shield.

To remove the light shield, on some

models, press in on the tabs on the sides

of the shield and slide forward and out.

On other models, just slide the shield

forward and out.

After replacing the bulb with an

appliance bulb of the same or lower

wattage, replace the light shield and

screw. When replacing the light shield,

make sure that the tabs at the back

of the shield fit into the slots at

the back of the light shield housing.

Plug the refrigerator back in.

Refrigerator Compartment—Lower Light

This light is located above the top drawer.

Unplug the refrigerator.

Lift the light shield up and pull it out.

After replacing the bulb with an

appliance bulb of the same or lower

wattage, replace the shield.

Plug the refrigerator back in.

Freezer Compartment

Unplug the refrigerator.

Remove the shelf just above the light

shield. (The shelf will be easier to

remove if it is emptied first.) Remove

the screw at the top of the light shield.

To remove the light shield, press in on

the sides, and lift up and out.

Replace the bulb with an appliance

bulb of the same or lower wattage,

and reinstall the light shield. When

reinstalling the light shield, make

sure the top tabs snap securely

into place. Replace the screw.

Reinstall the shelf and plug the

refrigerator back in.

Dispenser

Unplug the refrigerator.

The bulb is located on the dispenser

under the control panel.

Remove the light bulb by turning

it counterclockwise.

Replace the bulb with a bulb of the

same size and wattage.

Plug the refrigerator back in.

Tabs

Your light shield will look like

one of the following:

Pocket

BEFORE YOU BEGIN

Read these instructions completely

and carefully.

•

IMPORTANT — Save these

instructions for local inspector’s use.

•

IMPORTANT — Observe all

governing codes and ordinances.

• Note to Installer – Be sure to leave these

instructions with the Consumer.

• Note to Consumer – Keep these

instructions for future reference.

• Skill level – Installation of this appliance

requires basic mechanical skills.

• Completion time – Refrigerator Installation

30 minutes

Water Line Installation

30 minutes

• Proper installation is the responsibility

of the installer.

• Product failure due to improper installation

is not covered under the Warranty.

If the refrigerator has already been installed,

remove the base grille (see Step 2 in

Moving

the Refrigerator

), then skip to Step 5 in

Installing the Refrigerator

Questions? Call 800.GE.CARES (800.432.2737) or Visit our Website at: ge.com

In Canada, call 1.800.561.3344 or Visit our Website at: www.geappliances.ca

Installation

Refrigerator

Instructions

Models 22, 23, 25 & 27

If the refrigerator has an icemaker, it will have

to be connected to a cold water line. A GE

water supply kit (containing tubing, shutoff

valve, fittings and instructions) is available

at extra cost from your dealer, by visiting

our Website at ge.com (in Canada at

www.geappliances.ca) or from Parts and

Accessories, 800.626.2002 (in Canada

1.888.661.1616).

PREPARATION

WATER SUPPLY TO THE ICEMAKER

TOOLS YOU WILL NEED

Phillips Head Screwdriver

3/8″ and 5/16″ Socket 1/2″ and 7/16″ Wrench

Plastic Putty Knife

Installation Instructions

LOADING THE REFRIGERATOR

ONTO A HAND TRUCK

Leave all tape and door pads on doors

until the refrigerator is in its final location.

To move the refrigerator, use a padded

hand truck. Center the refrigerator on the

hand truck and secure the strap around

the refrigerator. DO NOT OVERTIGHTEN

THE STRAP.

REMOVE THE BASE GRILLE

Remove the grille by removing the two

Phillips head screws.

If the refrigerator must go through

any entrance that is less than 38″

wide, the doors must be removed.

Proceed to Step 3.

DO NOT remove the handles.

If all entrances are more than

38″ wide, skip to

Installing

the Refrigerator.

DISCONNECT THE WATER

COUPLING (on some models)

If the refrigerator has a water dispenser,

there is a water line from the cabinet into

the bottom hinge on the freezer door that

must be disconnected.

To disconnect, push in on the white collar

of the coupling and pull out the tubing.

White collar

Bottom

freezer

hinge

MOVING THE REFRIGERATOR

Installation Instructions

DISCONNECT THE POWER

COUPLING (on some models)

If the refrigerator has a water dispenser,

there is a power line (harness) from the

cabinet into the bottom hinge on the

freezer door that must be disconnected.

To disconnect, pull apart at the coupling.

Bottom

freezer

hinge

DISCONNECT THE ELECTRICAL

CONNECTORS (on some models)

If the refrigerator has a refreshment

center, there are electrical connectors

(harnesses) from the cabinet into the

bottom hinge on the refrigerator door

that must be disconnected.

To disconnect, pull apart each connector.

Bottom

refrigerator

hinge

CLOSE THE FREEZER AND

REFRIGERATOR DOORS

REMOVE THE FREEZER DOOR

Remove the freezer door top hinge cover

by either squeezing it and pulling it up or

by prying it off with a plastic putty knife.

Remove the two 5/16” hex head screws,

then lift the hinge straight up to free the

hinge pin.

Open the freezer door to 90.°

5/16” Hex Head

90°

MOVING THE REFRIGERATOR (CONT.)

Installation Instructions

REMOVE THE

FREEZER DOOR (cont.)

As one person slowly lifts the freezer door

up and off the bottom hinge, the second

person should carefully guide the water

line and power line (harness) through the

bottom hinge.

Set the door on a non-scratching surface

with the inside up.

90°

REMOVE THE

REFRIGERATOR DOOR

Remove the refrigerator door top hinge

cover by either squeezing it and pulling

it up or by prying it off with a plastic

putty knife.

REMOVE THE

REFRIGERATOR DOOR (cont.)

Remove the two 5/16” hex head screws,

then lift the hinge straight up to free the

hinge pin.

Open the refrigerator door to 90.°

5/16” Hex Head

90°

Installation Instructions

REMOVE THE

REFRIGERATOR DOOR (cont.)

Lift the refrigerator door up and off the

bottom hinge.

If the refrigerator has a refreshment

center, one person should slowly lift the

door up and off the bottom hinge and the

second person should carefully guide the

electrical lines (harnesses) through the

bottom hinge.

Set the door on a non-scratching surface

with the inside up.

90°

REPLACING THE DOORS

To replace the doors, simply reverse

steps 3 through 8.

However, please note the following:

• When lowering the doors onto the

bottom hinges, make sure the second

person carefully guides the tube and

harnesses through the holes in the

hinges.

• When connecting the water line, make

sure you insert the tubing all the way

to the mark.

• Do not pinch the tubing and harnesses

when placing the doors on the bottom

hinges.

• When connecting the power line

and the electrical lines (refreshment

center models only), be sure that the

connectors are seated together fully.

Mark

MOVING THE REFRIGERATOR (CONT.)

Refreshment Center Models only

Installation Instructions

INSTALLING THE REFRIGERATOR

REFRIGERATOR LOCATION

• Do not install the refrigerator where the

temperature will go below 60°F (16°C)

because it will not run often enough to

maintain proper temperatures.

• Do not install the refrigerator where the

temperature will go above 100°F (37°C)

because it will not perform properly.

• Install it on a floor strong enough to

support it fully loaded.

CLEARANCES

Allow the following clearances for ease

of installation, proper air circulation and

plumbing and electrical connections:

Sides 1/8″ (4 mm)

Top 1″ (25 mm)

Back 1″ (25 mm)

Installation Instructions

CONNECTING THE REFRIGERATOR

TO THE HOUSE WATER LINE

(icemaker and dispenser models)

A cold water supply is required for

automatic icemaker and dispenser

operation. If there is not a cold water

supply, you will need to provide one.

See “Installing the Water Line” section.

NOTES:

• Before making the connection to the

refrigerator, be sure the refrigerator

power cord is not plugged into the wall

outlet.

• If your refrigerator does not have a

water filter, we recommend installing

one if your water supply has sand or

particles that could clog the screen of

the refrigerator’s water valve. Install it

in the water line near the refrigerator.

If using GE SmartConnect

™

Refrigerator

Tubing Kit, you will need an additional

tube (WX08X10002) to connect the filter.

Do not cut plastic tube to install filter.

If you are using copper tubing, place a

compression nut and ferrule (sleeve) onto

the end of the tubing coming from the

house cold water supply.

If you are using the GE SmartConnect

™

tubing, the nuts are already assembled to

the tubing.

If you are using copper tubing, insert

the end of the tubing into the refrigerator

connection, at the back of the refrigerator,

as far as possible. While holding the

tubing, tighten the fitting.

If you are using GE SmartConnect

™

tubing, insert the molded end of the

tubing into the refrigerator connection,

at the back of the refrigerator, and tighten

the compression nut until it is hand tight.

Then tighten one additional turn with a

wrench. Overtightening may cause leaks.

Fasten the tubing into the clamp provided

to hold it in position. You may need to pry

open the clamp.

1/4″ Tubing

Tubing Clamp

1/4″

Compression Nut

Ferrule

(sleeve)

SmartConnect

™

Tubing

Refrigerator

Connection

TURN ON THE WATER SUPPLY

Turn the water on at the shutoff valve

(house water supply) and check for

any leaks.

PLUG IN THE REFRIGERATOR

Before plugging in the refrigerator, make

sure the icemaker power switch is set to

the OFF position.

See the grounding information attached

to the power cord.

INSTALLING THE REFRIGERATOR (CONT.)

Installation Instructions

PUT THE REFRIGERATOR

IN PLACE

Move the refrigerator to its final location.

LEVEL THE REFRIGERATOR

The refrigerator can be leveled by

adjusting the rollers located near the

bottom hinges.

Rollers have three purposes:

• Rollers adjust so the door closes easily

when opened about halfway. (Raise the

front about 5/8″ [16 mm] from the floor.)

• Rollers adjust so the refrigerator is

firmly positioned on the floor and does

not wobble.

• Rollers allow you to move the

refrigerator away from the wall for

cleaning.

To adjust the rollers:

• Turn the roller

adjusting screws

clockwise to raise

the refrigerator,

counterclockwise

to lower it. Use

a 3/8″ hex socket

or wrench,

or an adjustable

wrench.

Rollers

Roller adjusting screw

LEVEL THE DOORS

Adjust the refrigerator door to make the

doors even at the top.

To align:

Using a 7/16″ wrench, turn the door

adjusting screw to the right to raise the

door, to the left to lower it.

NOTE:

A nylon plug, imbedded in the threads

of the pin, prevents the pin from turning

unless a wrench is used.

After one or two turns of the wrench,

open and close the refrigerator door and

check the alignment at the top of the doors.

Doors should be even at top

Raise

7/16″ wrench

Raise

Installation Instructions

REPLACE THE BASE GRILLE

Replace the grille by installing the two

Phillips head screws.

SET THE CONTROLS

Set the controls to the recommended

setting.

START THE ICEMAKER

Set the icemaker power switch to the

ON position. The icemaker will not begin

to operate until it reaches its operating

temperature of 15°F (–9°C) or below. It will

then begin operation automatically. It will

take 2–3 days to fill the ice bin.

Power

switch

INSTALLING THE REFRIGERATOR (CONT.)

SCREW DOWN SUPPORT LEG

Screw down the support leg until it

touches the floor. This will prevent door

misalignment.

INSTALLING THE WATER LINE (ICEMAKER & DISPENSER MODELS)

Recommended copper water supply kits are

WX8X2, WX8X3 or WX8X4, depending on the

amount of tubing you need. Approved plastic

water supply lines are GE SmartConnect

™

Refrigerator Tubing (WX08X10002,

WX08X10006, WX08X10015 and

WX08X10025).

When connecting your refrigerator to a GE

Reverse Osmosis Water System, the only

approved installation is with a GE RVKit. For

other reverse osmosis water systems, follow

the manufacturer’s recommendations.

If the water supply to the refrigerator is from

a Reverse Osmosis Water Filtration System

AND the refrigerator also has a water filter,

use the refrigerator’s filter bypass plug. Using

the refrigerator’s water filtration cartridge in

conjunction with the RO filter can result in

hollow ice cubes and slower water flow from

the water dispenser.

This water line installation is not warranted

by the refrigerator or icemaker manufacturer.

Follow these instructions carefully to

minimize the risk of expensive water damage.

Water hammer (water banging in the pipes)

in house plumbing can cause damage to

refrigerator parts and lead to water leakage

or flooding. Call a qualified plumber to correct

water hammer before installing the water

supply line to the refrigerator.

To prevent burns and product damage, do not

hook up the water line to the hot water line.

If you use your refrigerator before connecting

the water line, make sure the icemaker power

switch is in the OFF position.

Do not install the icemaker tubing in areas

where temperatures fall below freezing.

When using any electrical device (such as a

power drill) during installation, be sure the

device is double insulated or grounded in a

manner to prevent the hazard of electric

shock, or is battery powered.

All installations must be in accordance with

local plumbing code requirements.

BEFORE YOU BEGIN

Installation Instructions

WHAT YOU WILL NEED

• Copper or GE SmartConnect

™

Refrigerator

Tubing kit, 1/4″ outer diameter to connect

the refrigerator to the water supply. If using

copper, be sure both ends of the tubing are

cut square.

To determine how much tubing you need:

measure the distance from the water valve

on the back of the refrigerator to the water

supply pipe. Be sure there is sufficient extra

tubing to allow the refrigerator to move out

from the wall after installation.

GE SmartConnect

™

Refrigerator Tubing Kits

are available in the following lengths:

2′ (0.6 m) – WX08X10002

6′ (1.8 m) – WX08X10006

15′ (4.6 m) – WX08X10015

25′ (7.6 m) – WX08X10025

NOTE: The only GE approved plastic tubing

is that supplied in GE SmartConnect

™

Refrigerator Tubing kits. Do not use any

other plastic water supply line because the

line is under pressure at all times. Certain

types of plastic will crack or rupture with age

and cause water damage to your home.

• A GE water supply kit (containing tubing,

shutoff valve and fittings listed below) is

available at extra cost from your dealer or

from Parts and Accessories, 800.626.2002

(in Canada 1.800.661.1616).

• A cold water supply. The water pressure must

be between 20 and 120 p.s.i. (1.4–8.1 bar).

• Power drill.

• 1/2″ or adjustable wrench.

• Straight and Phillips blade screwdriver.

• Two 1/4″ outer diameter compression nuts

and 2 ferrules (sleeves)—to connect the

copper tubing to the shutoff valve and the

refrigerator water valve.

• If you are using a GE SmartConnect

™

Refrigerator Tubing kit, the necessary

fittings are preassembled to the tubing.

• If your existing copper water line has a

flared fitting at the end, you will need an

adapter (available at plumbing supply

stores) to connect the water line to the

refrigerator OR you can cut off the flared

fitting with a tube cutter and then use a

compression fitting. Do not cut formed end

from GE SmartConnect

™

Refrigerator tubing.

• Shutoff valve to connect to the cold water

line. The shutoff valve should have a water

inlet with a minimum inside diameter of

5/32″ at the point of connection to the COLD

WATER LINE. Saddle-type shutoff valves are

included in many water supply kits. Before

purchasing, make sure a saddle-type valve

complies with your local plumbing codes.

WHAT YOU WILL NEED (CONT.)

Installation Instructions

SHUT OFF THE MAIN WATER

SUPPLY

Turn on the nearest faucet long enough

to clear the line of water.

Install the shutoff valve on the nearest

frequently used drinking water line.

Choose a location for the valve that is

easily accessible. It is best to connect into

the side of a vertical water pipe. When it is

necessary to connect into a horizontal

water pipe, make the connection to the

top or side, rather than at the bottom,

to avoid drawing off any sediment from

the water pipe.

CHOOSE THE VALVE LOCATION

DRILL THE HOLE FOR THE VALVE

Drill a 1/4″ hole in the water pipe (even if

using a self-piercing valve), using a sharp

bit. Remove any burrs resulting from

drilling the hole in the pipe.

Take care not to allow water to drain into

the drill.

Failure to drill a 1/4″ hole may result in

reduced ice production or smaller cubes.

INSTALLING THE WATER LINE (CONT.)

Place the compression nut and ferrule

(sleeve) for copper tubing onto the end

of the tubing and connect it to the

shutoff valve.

Make sure the tubing is fully inserted

into the valve. Tighten the compression

nut securely.

For plastic tubing from a GE

SmartConnect

™

Refrigerator Tubing kit,

insert the molded end of the tubing into

the shutoff valve and tighten compression

nut until it is hand tight, then tighten one

additional turn with a wrench.

Overtightening may cause leaks.

NOTE: Commonwealth of Massachusetts

Plumbing Codes 248CMR shall be adhered

to. Saddle valves are illegal and use is not

permitted in Massachusetts. Consult with

your licensed plumber.

CONNECT THE TUBING

TO THE VALVE

Saddle-Type

Shutoff Valve

Compression Nut

Packing Nut

Outlet Valve

Ferrule (sleeve)

Turn the main water supply on and flush

out the tubing until the water is clear.

Shut the water off at the water valve after

about one quart (1 liter) of water has been

flushed through the tubing.

FLUSH OUT THE TUBING

Installation Instructions

SmartConnect

™

Tubing

Fasten the shutoff valve to the cold water

pipe with the pipe clamp.

NOTE: Commonwealth of Massachusetts

Plumbing Codes 248CMR shall be adhered

to. Saddle valves are illegal and use is not

permitted in Massachusetts. Consult with

your licensed plumber.

FASTEN THE SHUTOFF VALVE

Tighten the clamp screws until the sealing

washer begins to swell.

NOTE: Do not overtighten or you may

crush the tubing.

TIGHTEN THE PIPE CLAMP

Pipe Clamp

Vertical Cold Water Pipe

Saddle-Type

Shutoff Valve

Washer

Inlet End

Pipe Clamp

Clamp

Screw

Route the tubing between the cold water

line and the refrigerator.

Route the tubing through a hole drilled in

the wall or floor (behind the refrigerator or

adjacent base cabinet) as close to the wall

as possible.

NOTE: Be sure there is sufficient extra

tubing to allow the refrigerator to move

out from the wall after installation.

ROUTE THE TUBING

To complete the installation of the refrigerator,

go back to Step 1 in

Installing the Refrigerator.

Consumer Support Troubleshooting Tips

Operating Instructions Safety InstructionsInstallation Instructions

Normal operating sounds.

Newer refrigerators sound different from older refrigerators.

Modern refrigerators have more features and use newer

technology.

HUMMM...

WHOOSH...

■

The new high efficiency compressor may run faster

and longer than your old refrigerator and you may

hear a high-pitched hum or pulsating sound while

it is operating.

■

Sometimes the refrigerator runs for an extended period,

especially when the doors are opened frequently. This

means that the

Frost Guard

™

feature is working to

prevent freezer burn and improve food preservation.

■

You may hear a whooshing sound when the doors close.

This is due to pressure equalizing within the refrigerator.

■

You may hear the fans spinning at high speeds.

This happens when the refrigerator is first plugged

in, when the doors are opened frequently or when

a large amount of food is added to the refrigerator

or freezer compartments. The fans are helping to

maintain the correct temperatures.

■

If either door is open for over 3 minutes, you may

hear the fans come on in order to cool the light

bulbs.

■

The fans change speeds in order to provide optimal

cooling and energy savings.

CLICKS, POPS,

CRACKS and CHIRPS

■

You may hear cracking or popping sounds when the

refrigerator is first plugged in. This happens as the

refrigerator cools to the correct temperature.

■

Electronic dampers click open and closed to provide

optimal cooling and energy savings.

■

The compressor may cause a clicking or chirping

sound when attempting to restart (this could take

up to 5 minutes).

■

The electronic control board may cause a clicking

sound when relays activate to control refrigerator

components.

■

Expansion and contraction of cooling coils during

and after defrost can cause a cracking or popping

sound.

■

On models with an icemaker, after an icemaking

cycle, you may hear the ice cubes dropping into

the ice bucket.

WATER SOUNDS

■

The flow of refrigerant through the freezer cooling

coils may make a gurgling noise like boiling water.

■

Water dropping on the defrost heater can cause a

sizzling, popping or buzzing sound during the

defrost cycle.

■

A water dripping noise may occur during the defrost

cycle as ice melts from the evaporator and flows into

the drain pan.

■

Closing the door may cause a gurgling sound due to

pressure equalization.

Do you hear what I hear? These sounds are normal.

For additional information on normal

icemaker and dispenser operating sounds,

see the About the automatic icemaker

and About the ice and water dispenser

sections.

Consumer SupportTroubleshooting TipsOperating Instructions

Safety Instructions

Installation Instructions

Before you call for service… ge.com

Troubleshooting Tips

Save time and money! Review the charts on the following

pages first and you may not need to call for service.

Problem Possible Causes What To Do

Refrigerator does not

Refrigerator in defrost cycle. •Wait about 30 minutes for defrost cycle to end.

operate

Either or both controls set to

OFF

. •Set the controls to a lower temperature setting.

Refrigerator is unplugged. •Push the plug completely into the outlet.

The fuse is blown/circuit •Replace fuse or reset the breaker.

breaker is tripped.

Refrigerator is in showroom mode.•Unplug the refrigerator and plug it back in.

Vibration or rattling

Rollers need adjusting. •See

Rollers.

(slight vibration

is normal)

Motor operates for

Normal when refrigerator •Wait 24 hours for the refrigerator to completely

long periods or cycles

is first plugged in. cool down.

on and off frequently.

Often occurs when large •This is normal.

(Modern refrigerators

amounts of food are

with more storage

placed in refrigerator.

space and a larger

Door left open. •Check to see if package is holding door open.

freezer require more

Hot weather or frequent • This is normal.

operating time. They

door openings.

start and stop often

Temperature controls •See

About the controls.

to maintain even

set at the coldest

temperatures.)

setting.

Refrigerator or freezer

Temperature control not set •See

About the controls.

compartment too warm

cold enough.

Warm weather or frequent •Set the temperature control one step colder.

door openings. See

About the controls.

Door left open. •Check to see if package is holding door open.

Frost or ice crystals

Door left open. •Check to see if package is holding door open.

on frozen food

Too frequent or too long

(frost within package

door openings.

is normal)

Divider between

Automatic energy saver •This helps prevent condensation on the outside.

refrigerator and freezer

system circulates warm

compartments

liquid around front edge

feels warm

of freezer compartment.

Automatic icemaker

Icemaker power switch •Set the power switch to the

position.

does not work

is in the

OFF

position.

Water supply turned off or •See

Installing the water line.

not connected.

Freezer compartment •Wait 24 hours for the refrigerator to completely

too warm. cool down.

Piled up cubes in the storage •Level cubes by hand.

bin cause the icemaker

to shut off.

Ice cubes stuck in icemaker. •Turn off the icemaker, remove cubes, and turn

the icemaker back on.

Problem Possible Causes What To Do

Ice cubes have

Ice storage bin needs cleaning. •Empty and wash bin. Discard old cubes.

odor/taste

Food transmitting odor/taste •Wrap foods well.

to ice cubes.

Interior of refrigerator •See

Care and cleaning.

needs cleaning.

Small or hollow cubes

Water filter clogged. •Replace filter cartridge with new cartridge or with plug.

Slow ice cube freezing

Door left open. •Check to see if package is holding door open.

Temperature control not set •See

About the controls.

cold enough.

Orange glow in

Defrost heater is on. •This is normal.

the freezer

Cube dispenser does not

Icemaker turned off or •Turn on icemaker or water supply.

work (on some models)

water supply turned off.

Ice cubes are frozen to •Remove cubes.

icemaker feeler arm.

An item is blocking or has fallen •Remove any item that might be blocking, or has fallen

into the ice chute inside the top into, the chute.

door bin of the freezer.

Irregular ice clumps in •Break up with fingertip pressure and discard

storage container. remaining clumps.

•Freezer may be too warm. Adjust the freezer control

to a colder setting, one position at a time, until clumps

do not form.

Dispenser is

LOCKED

. •Press and hold the

LOCK

pad for 3 seconds.

Water has poor taste/odor

Water dispenser has not been •Dispense water until all water in system is replenished.

(on some models)

used for a long time.

Water in first glass is

Normal when refrigerator •Wait 24 hours for the refrigerator to completely

warm (on some models)

is first installed. cool down.

Water dispenser has not been •Dispense water until all water in system is replenished.

used for a long time.

Water system has been drained. •Allow several hours for replenished supply to chill.

Water dispenser does

Water supply line turned •See

Installing the water line.

not work (on some models)

off or not connected.

Water filter clogged. •Replace filter cartridge or remove filter and install plug.

Air may be trapped in the •Press the dispenser arm for at least two minutes.

water system.

Dispenser is

LOCKED

. •Press and hold the

LOCK

pad for 3 seconds.

Water spurting from

Newly-installed filter cartridge. •Run water from the dispenser for 3 minutes (about

dispenser (on some models)

one and a half gallons).

Water is not dispensed

Water in reservoir is •Call for service.

(on some models) but

frozen.

icemaker is working

Refrigerator control setting •Set to a warmer setting.

is too cold.

Before you call for service…

Consumer Support Troubleshooting Tips

Operating Instructions Safety InstructionsInstallation Instructions

ge.com

Consumer SupportTroubleshooting TipsOperating Instructions

Safety Instructions

Installation Instructions

Problem Possible Causes What To Do

No water or ice cube

Supply line or shutoff •Call a plumber.

production

valve is clogged.

Water filter clogged. •Replace filter cartridge or remove filter and install plug.

Dispenser is

LOCKED

. •Press and hold the

LOCK

pad for 3 seconds.

CUBED ICE was selected

Last setting was •A few cubes were left in the crusher from the previous

but CRUSHED ICE CRUSHED ICE.

setting. This is normal.

was dispensed

(on some models)

Refrigerator has odor

Foods transmitting •Foods with strong odors should be tightly wrapped.

odor to refrigerator.

•Keep an open box of baking soda in the refrigerator;

replace every three months.

Interior needs cleaning. • See

Care and cleaning.

Moisture forms on

Not unusual during •Wipe surface dry.

outside of refrigerator

periods of high humidity.

Moisture collects inside

Too frequent or too

(in humid weather, air

long door openings.

carries moisture into

refrigerator when doors

are opened)

Interior light does

No power at outlet. •Replace fuse or reset the breaker.

not work

Light bulb burned out. •See

Replacing the light bulbs.

Water on kitchen floor or

Cubes jammed in chute. •Poke ice through with a wooden spoon.

on bottom of freezer

Hot air from bottom

Normal air flow cooling

of refrigerator

motor. In the refrigeration

process, it is normal that

heat be expelled in the

area under the refrigerator.

Some floor coverings

are sensitive and will

discolor at these normal

and safe temperatures.

Refrigerator never

Adaptive defrost keeps •This is normal. The refrigerator will cycle off after the

shuts off but the

compressor running during door remains closed for 2 hours.

temperatures are OK

door openings.

Refrigerator is beeping

Door is open. •Close door.

Door not closing properly

Door gasket on hinge side •Apply paraffin wax to the face of the gasket.

sticking or folding over.

Actual temperature not

Unit just plugged in. •Allow 24 hours for system to stabilize.

equal to Set temperature

Door open for too long. •Allow 24 hours for system to stabilize.

Warm food added to refrigerator. •Allow 24 hours for system to stabilize.

Defrost cycle is in process. •Allow 24 hours for system to stabilize.

Manufactured for: General Electric Company, Louisville, KY 40225

Performance Data Sheet

SmartWater Filtration System

MSWF Cartridge

This system has been tested according to NSF/ANSI 42/53 for reduction of the substances listed below.

The concentration of the indicated substances in water entering the system was reduced to a concentration

less than or equal to the permissible limit for water leaving the system, as specified in NSF/ANSI 42/53.*

(100% safety factors built in for unmetered usage)

Standard No. 42: Aesthetic Effects

Parameter USEPA Influent Effluent % Reduction Min. Required

MCL Challenge Concentration Average Maximum Average Minimum Reduction

Chlorine — 2.0 mg/L + 10% 0.06 mg/L 0.10 mg/L 97% 95.1% ≥ 50%

Particulate** — at least 10,000 particles/mL 408,333 670,000 95.5% 89.4% ≥ 85%

Standard No. 53: Health Effects

Max. Permissible

Product Water

USEPA Influent Effluent % Reduction Concentration

Parameter MCL Challenge Concentration Average Maximum Average Minimum mg/L

Turbidity 1 NTU*** 11 + 1 NTU*** 0.38 NTU 0.5 NTU 96.5% 95.4% 0.5 NTU

Cysts 99.95% Reduction Minimum 50,000 L < 1 #/L 4 #/L > 99.99% > 99.99% 99.95%

Lead at pH 6.5 0.010 mg/L 0.15 mg/L + 10% < 1 ppb < 1 ppb 99.3% 99.3% 0.010 mg/L

Lead at pH 8.5 0.010 mg/L 0.15 mg/L + 10% 3.1 ppb 9.0 ppb 98.0% 95.5% 0.010 mg/L

Mercury at pH 6.5 0.002 mg/L 0.006 mg/L + 10% 0.34 ppb 0.7 ppb 94.1% 89.6% 0.002 mg/L

Mercury at pH 8.5 0.002 mg/L 0.006 mg/L +

10% 0.66 ppb 1.5 ppb 88.4% 73.7% 0.002 mg/L

Lindane 0.0002 mg/L 0.002 mg/L + 10% < 0.02 ppb < 0.02 ppb > 99.0% > 99.0% 0.0002 mg/L

Atrazine 0.003 mg/L 0.009 mg/L + 10% < 0.5 ppb < 0.5 ppb > 93.9% > 94.3% 0.003 mg/L

2,4-D 0.070 mg/L 0.210 mg/L +

10% 7.7 ppb 35 ppb 96.0% 82.0% 0.070 mg/L

Toxaphene 0.003 mg/L 0.015 mg/L + 10% < 1 ppb < 1 ppb > 92.9% > 92.9% 0.003 mg/L

Benzene 0.005 mg/L 0.015 mg/L + 10% < 0.5 ppb < 0.5 ppb > 96.8% > 97.0% 0.005 mg/L

Carbofuran 0.040 mg/L 0.080 mg/L +

10% < 1 ppb < 1 ppb > 98.7% > 98.7% 0.04 mg/L

P- Dichlorobenzene

0.075 mg/L 0.225 mg/L +

10% < 0.5 ppb < 0.5 ppb > 99.7% > 99.8% 0.075 mg/L

Asbestos 99% Reduction 10

to 10

fibers/L; fibers > 10µm in length < 0.17 MF/L < 0.17 MF/L > 99% > 99% 99%

* Tested using pressure of 60 psig; pH of 7.5 ± 0.5; temp. of 68° ± 5°F (20° ± 2.5°C)

** Measurement in Particles/ml. Particles used were 0.5-1 microns

*** NTU=Nephelometric Turbidity Units

Operating Specifications

 Capacity: certified for up to 300 gallons (1135 l); up to six months for models without a replacement filter indicator light;

up to one year for models with a replacement filter indicator light

 Pressure requirement: 20–120 psi (1.4–8.2 bar), non-shock

 Temperature: 33–100ºF (0.6–38ºC)

 Flow rate: 0.89 gpm (3.4 lpm)

General Installation/Operation/Maintenance Requirements

 Flush new cartridge at full flow for 5 minutes to purge out trapped air.

 Replace cartridge when flow becomes too slow.

Special Notices

 Installation instructions, parts and service availability, and standard warranty are included with the product when shipped.

 This drinking water system must be maintained according to manufacturer’s instructions, including replacement of filter cartridges.

 Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or

after the system. Systems certified for cyst reduction may be used on disinfected water that may contain filterable cysts.

 The contaminants or other substances removed or reduced by this water treatment system are not necessarily in your water.

 Check for compliance with the state and local laws and regulations.

 Note that while the testing was performed under standard laboratory conditions, actual performance may vary. Systems must

be installed and operated in accordance with manufacturer’s recommended procedures and guidelines.

NSF

System Tested and Certified by NSF International against NSF/ANSI Standard 42 & 53 for the reduction of:

Standard No. 42: Aesthetic Effects

Chemical Unit

Taste and Odor Reduction

Chlorine Reduction

Mechanical Filtration Unit

Nominal Particulate Reduction, Class I

Standard No. 53: Health Effects

Chemical Unit

Lead, Mercury and Atrazine Reduction

Lindane, Toxaphene and 2,4-D Reduction

Benzene, Carbofuran and

P-Dichlorobenzene Reduction

Mechanical Filtration Unit

Turbidity Reduction, Cyst Reduction,

Asbestos Reduction

General Electric Company

Warranty Registration Department

P.O. Box 32150

Louisville, KY 40232-2150

GE Service Protection Plus

™

GE, a name recognized worldwide for quality and dependability together with Assurant

Solutions, offers you Service Protection Plus

™

—comprehensive protection on your

appliances.*

Benefits Include:

• Prompt, reliable service from GE Authorized Servicers

• Convenient hours designed to suit your busy schedule

• Quality replacement parts

• The dependability of GE, a name recognized and trusted worldwide

• Ask about our interest-free payment plans

With Service Protection Plus you can expect:

• An extended service plan that limits unexpected repair bills

• Service coverage for most major brands

• Unlimited service calls for the length of your contract, or credit toward a replacement product

• Service coverage for covered operating parts and labor on appliances and home electronics that fail

during normal single family household use

• Your satisfaction is our goal. We strive to provide you with excellent service in a professional and timely

manner.

Place your confidence in GE and call us in the U.S. toll-free at 1.800.626.2224 for more

information.

*Most brands covered up to 15 years old in the continental U.S.

SPP is a trademark of General Electric Company.

Please place in envelope and mail to:

✁

Cut here

Consumer Product Ownership Registration

Important

Mail

Today!

GE Consumer & Industrial

Appliances

General Electric Company

Louisville, KY 40225

ge.com

First

Name

Mr. ■■ Ms. ■■ Mrs. ■■ Miss ■■

Street

Address

City

State

Date Placed

In Use

Month

Day

Year

Zip

Code

Apt. #

Last

Name

Phone

Number

Consumer Product Ownership Registration

Dear Customer:

Thank you for purchasing our product and thank you for placing your confidence in us.

We are proud to have you as a customer!

Follow these three steps to protect your new appliance investment:

Important: If you did not get a registration card with your

product, detach and return the form below to

ensure that your product is registered, or register

online at ge.com.

Model Number Serial Number

✁

Cut here

Complete and mail

your Consumer

Product Ownership

Registration today.

Have the peace of

mind of knowing we

can contact you in

the unlikely event of

a safety modification.

After mailing the

registration below,

store this document

in a safe place. It

contains information

you will need should

you require service.

Our service number is

800.GE.CARES

(800.432.2737).

Read your Owner’s

Manual carefully.

It will help you

operate your new

appliance properly.

Model Number Serial Number

E-mail Address*

* Please provide your e-mail address to receive, via e-mail, discounts, special offers and other

important communications from GE Appliances (GEA).

■■ Check here if you do not want to receive communications from GEA’s carefully selected partners.

FAILURE TO COMPLETE AND RETURN THIS CARD DOES NOT DIMINISH YOUR

WARRANTY RIGHTS.

For information about GEA’s privacy and data usage policy, go to ge.com and

click on “Privacy Policy” or call 800.626.2224.

OWNERSHIP REGISTRATION

P.O. BOX 1780

MISSISSAUGA, ONTARIO

L4Y 4G1

(FOR CANADIAN CONSUMERS ONLY)

Please place in envelope and mail to:

Veuillez mettre dans une enveloppe et envoyez à :

For Purchases Made In Iowa:

This form must be signed and dated by the buyer and seller prior to the consummation of this

sale. This form should be retained on file by the seller for a minimum of two years.

BUYER: SELLER:

Name Name

Address Address

City State Zip City State Zip

Signature Date Signature Date

TERMS AND CONDITIONS:

This warranty applies only for single family domestic use in

Canada when the Refrigerator has been properly installed

according to the instructions supplied by Mabe and is

connected to an adequate and proper utility service.

Damage due to abuse, accident, commercial use, and alteration

or defacing of the serial plate cancels all obligations of this

warranty.

Service during this warranty period must be performed by an

Authorized Mabe Service Agent.

Neither Mabe nor the Dealer is liable for any claims or

damages resulting from failure of the Refrigerator or from

service delays beyond their reasonable control.

To obtain warranty service, purchaser must present the original

Bill of Sale. Components repaired or replaced are warranted

through the remainder of the original warranty period only.

This warranty is extended to the original purchaser and any

succeeding owner for products purchased for home use within

Canada. In home warranty service will be provided in areas

where it is available and deemed reasonable by Mabe to provide.

This warranty is in addition to any statutory warranty.

WHAT IS NOT COVERED:

• Owner is responsible to pay for service calls related to

product installation and/or teaching how to use the product.

• Damage to finish must be reported within 48 hours following

the delivery of the appliance.

• Damage to finish after delivery.

• Improper installation—proper installation includes adequate

air circulation to the refrigeration system, adequate electrical,

plumbing and other connecting facilities.

• Replacement of house fuses or resetting of circuit breakers.

• Replacement of light bulbs.

• Damage to product caused by accident, fire, floods or acts

of God.

• Loss of food due to spoilage.

• Proper use and care of product as listed in the owner’s

manual, proper setting of controls.

• Product not accessible to provide required service.

• WARRANTOR IS NOT RESPONSIBLE FOR CONSEQUENTIAL

DAMAGES.

IMPORTANT

Keep this warranty and your bill of sale as proof of original purchase and purchase date.

Please have serial number and model number available when calling for service.

Mabe Service is available coast to coast. If further help is

needed concerning this warranty, contact:

Manager, Consumer Relations

Mabe Canada Inc., Consumer Service

1 Factory Lane, Suite 310

Moncton, New Brunswick E1C 9M3

1.800.561.3344

Staple your receipt here.

Proof of the original purchase

date is needed to obtain service

under the warranty.

What is covered How Long Warranted Parts Labour

(From Date of Sale) Repair or Replace

at Mabe’s Option

Compressor GE Profile: Ten (10) Years GE Profile: Ten (10) Years GE Profile: Five (5) Years

GE and All Other GE and All Other GE and All Other

Brands: One (1) Year Brands: One (1) Year Brands: One (1) Year

Sealed System (including GE Profile: Five (5) Years GE Profile: Five (5) Years GE Profile: Five (5) Years

evaporator, condenser GE and All Other GE and All Other GE and All Other

tubing and refrigerant) Brands: One (1) Year Brands: One (1) Year Brands: One (1) Year

All Other Parts One (1) Year One (1) Year One (1) Year

CUSTOMER WARRANTY

(for customers in Canada)

Your refrigerator is warranted to be free of defects in material and workmanship.

EXCLUSION OF IMPLIED WARRANTIES—Your sole and exclusive remedy is product repair as provided in this Limited

Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular purpose,

are limited to one year or the shortest period allowed by law.

Consumer SupportTroubleshooting Tips

Operating Instructions

Safety Instructions Installation Instructions

Refrigerator Warranty. (For customers in the United States)

All warranty service provided by our Factory Service Centers,

or an authorized Customer Care

technician. To schedule service,

on-line, visit us at ge.com, or call 800.GE.CARES (800.432.2737).

Please have serial number and model number available when

calling for service.

For The Period Of: GE Will Replace:

GE and GE PROFILE MODELS:

One Year Any part

of the refrigerator which fails due to a defect in materials or workmanship.

From the date of the

During this

limited one-year warranty,

GE will also provide,

free of charge,

all labor and

original purchase

related service to replace the defective part.

Thirty Days Any part

of the water filter cartridge which fails due to a defect in materials or workmanship.

(Water filter, if included)

During this

limited thirty-day warranty,

GE will also provide,

free of charge,

a replacement water

From the original

filter cartridge.

purchase date of

the refrigerator

GE PROFILE MODELS ONLY:

Five Years Any part of the sealed refrigerating system

(the compressor, condenser, evaporator

(GE Profile models only)

and all connecting tubing) which fails due to a defect in materials or workmanship.

From the date of the

During this

limited five-year sealed refrigerating system warranty,

GE will also provide,

original purchase free of charge,

all labor and related service to replace the defective part in the sealed

refrigerating system.

■Service trips to your home to teach you how to use

the product.

■Improper installation, delivery or maintenance.

■Failure of the product if it is abused, misused, or used for

other than the intended purpose or used commercially.

■Loss of food due to spoilage.

■Replacement of house fuses or resetting of circuit

breakers.

■Damage caused after delivery.

■Replacement of the water filter cartridge, if included,

due to water pressure that is outside the specified

operating range or due to excessive sediment in the

water supply.

■Replacement of the light bulbs, if included, or water filter

cartridge, if included, other than as noted above.

■Damage to the product caused by accident, fire, floods

or acts of God.

■Incidental or consequential damage caused by possible

defects with this appliance.

■ Product not accessible to provide required service.

What GE Will Not Cover:

This warranty is extended to the original purchaser and any succeeding owner for products purchased for home

use within the USA. If the product is located in an area where service by a GE Authorized Servicer is not available,

you may be responsible for a trip charge or you may be required to bring the product to an Authorized GE Service

location for service. In Alaska, the warranty excludes the cost of shipping or service calls to your home.

Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives

you specific legal rights, and you may also have other rights which vary from state to state. To know what your

legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.

Warrantor: General Electric Company. Louisville, KY 40225

Staple your receipt here.

Proof of the original purchase

date is needed to obtain service

under the warranty.

EXCLUSION OF IMPLIED WARRANTIES—Your sole and exclusive remedy is product repair as provided in this

Limited Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a

particular purpose, are limited to one year or the shortest period allowed by law.

Consumer Support.

GE Appliances Website

In the U.S.:

ge.com

Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day,

any day of the year! For greater convenience and faster service, you can now download Owner’s Manuals,

order parts or even schedule service on-line. In Canada: www.geappliances.ca

Schedule Service

In the U.S.:

ge.com

Expert GE repair service is only one step away from your door. Get on-line and schedule your service at your

convenience any day of the year! Or call 800.GE.CARES (800.432.2737) during normal business hours.

In Canada, call 1.800.561.3344

Real Life Design Studio

In the U.S.:

ge.com

GE supports the Universal Design concept—products, services and environments that can be used by people of all

ages, sizes and capabilities. We recognize the need to design for a wide range of physical and mental abilities and

impairments. For details of GE’s Universal Design applications, including kitchen design ideas for people with

disabilities, check out our Website today. For the hearing impaired, please call 800.TDD.GEAC (800.833.4322).

In Canada, contact: Manager, Consumer Relations, Mabe Canada, Inc.

Suite 310, 1 Factory Lane

Moncton, N.B. E1C 9M3

Extended Warranties

In the U.S.:

ge.com

Purchase a GE extended warranty and learn about special discounts that are available while your warranty is still

in effect. You can purchase it on-line anytime, or call 800.626.2224 during normal business hours. GE Consumer

Home Services will still be there after your warranty expires. In Canada, call 1.888.261.2133

Parts and Accessories

In the U.S.:

ge.com

Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes

(VISA, MasterCard and Discover cards are accepted). Order on-line today, 24 hours every day or by phone at

800.626.2002 during normal business hours.

Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally should be

referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation.

Customers in Canada should consult the yellow pages for the nearest Mabe service center, or call 1.800.661.1616.

In the U.S.:

ge.com

If you are not satisfied with the service you receive from GE, contact us on our Website with all the details

including your phone number, or write to: General Manager, Customer Relations

GE Appliances, Appliance Park

Louisville, KY 40225

In Canada: www.geappliances.ca, or write to: Director, Consumer Relations, Mabe Canada, Inc.

Suite 310, 1 Factory Lane

Moncton, N.B. E1C 9M3

In the U.S.:

ge.com

enhanced communication and prompt service under the terms of your warranty, should the need arise.

You may also mail in the pre-printed registration card included in the packing material.

In Canada: www.geappliances.ca

Printed in Mexico

GE - General Electric PSS23MSWASS GE refrigerator - w series

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GE - General Electric PSS23MSWASS Questions and Answers