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20- ENG
SERVICE INFORMATION
Do not return this product to your retailer. Please contact our customer service
department at www.simpsoncleaning.com
LIMITED WARRANTY
The manufacturer of this product agrees to repair or replace designated parts that
prove defective within the warranty period listed below at the manufacturer’s sole
discretion. Specific limitations/extensions and exclusions apply.
This warranty covers defects in material and workmanship and not parts failure
due to normal wear, depreciation, abuse, accidental damage, negligence, improper
use, maintenance, water quality or storage. To make a claim under the terms of the
warranty, all parts said to be defective must be retained and available for return
upon request to a designated Warranty Service Center for warranty inspection. The
judgments and decisions of the manufacturer concerning the validity of warranty
claims are final.
These warranties pass through to the end user and are non-transferable. As a
factory authorized and trained Warranty Service Center, the factory will honor the
terms of all component warranties and satisfy claims of the appropriate warranty
provisions.
Normal wear items include, but are not limited to, valves and seals, which are not
covered by this warranty.
This warranty replaces all other warranties, express or implied, including without
limitation any warranties of merchantability or fitness for a particular purpose and
all such warranties are hereby disclaimed and excluded by the manufacturer. The
manufacturer’s warranty obligation is limited to repair and replacement of defec-
tive products as provided herein and the manufacturer shall not be liable for any
further loss, damages, or expenses – including damages from shipping, accident,
abuse, acts of God, misuse, or neglect. Neither is damage from repairs using parts
not purchased from the manufacturer or alterations performed by non-factory
authorized personnel. Failure to install and operate equipment according to the
guidelines put forth in the instruction manual shall void warranty.
This warranty does not cover the following: machines used for rental purposes,
damage resulting from shipping (claims must be filed with freighter), accident,
abuse, act of God, misuse, or neglect. Neither is damage from repairs or altera-
tions performed by non-factory authorized personnel or failure to install and oper-
ate equipment according to the guidelines put forth in the instruction manual.
The manufacturer will not be liable to any persons for consequential damage, for
personal injury, or for commercial loss.
RESPONSIBILITY OF ORIGINAL PURCHASER (INITIAL USER):
• To process a warranty claim on your SIMPSON® pressure washer, report the
concern to 1-877-362-4271 or [email protected] for authorization
and direction to the nearest authorized service centre in your area.
• Retain original cash register sales receipt as proof of purchase for warranty
work.
• Use reasonable care in the operation and maintenance of the product as
described in the Owners Manual(s).
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