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User Manual
18
PROBLEM POSSIBLE CAUSES WHAT TO DO
Failed operation Check whether the appliance is connected to power or whether the plug is making good contact.
Check whether the voltage is too low.
Check whether there is a power failure or partial circuits have tripped
Odour Odorous foods shall be tightly wrapped
Check whether there is any rotten food
Clean the inside of the refrigerator
Long-time operation of the
compressor
Long operation of the refrigerator is normal in summer when the ambient temperature is high It is
not recommended to have too much food in the appliance at the same time
Food shall get cool before being put into the appliance
The doors are opened too frequently
Light fails Check whether the refrigerator is connected to power supply and whether the illuminating light is
damaged
Doors cannot be properly
closed
The door is stuck by food packages. Too much food is placed within the appliance. The
refrigerator is tilted
Loud noise Check whether the oor is level and whether the refrigerator is also level. Check whether
accessories are placed at proper locations
Door seal loose Remove foreign matters on the door seal
Heat the door seal and then cool it for restoration (or blow it with an electrical drier or use a hot
towel for heating)
Water pan overows There is too much food in the chamber or food stored contains too much water, resulting in heavy
defrosting
The doors are not closed properly, resulting in frosting due to entry of air and increased water
due to defrosting
Hot housing Heat dissipation of the built-in condenser via the housing, which is normal. When housing
becomes hot due to high ambient temperature, storage of too much food or the compressor is
shut down, provide sound ventilation to facilitate heat dissipation
Surface condensation Condensation on the exterior surface and door seals of the refrigerator is normal when the
ambient humidity is too high. Just wipe the moisture with a clean towel.
Abnormal noise Buzz: The compressor may produce buzzes during operation, and the buzzes are loud particularly
upon start or stop. This is normal.
Creak: Refrigerant owing inside of the appliance may produce creak, which is normal.
Troubleshooting
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