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15
Troubleshooting
Problem Possible Causes Solutions
Freezer external sur-
face is
warm
The external convertible refrig-
erator/deep freezer walls can
be as much as 30°F warmer
This is normal while the compressor works to trans-
fer heat from inside the convertible refrigerator/deep
freezer cabinet
Moisture forms on in-
side
convertible refrigerator/
deep freezer walls
Weather is hot and humid,
which increases internal rate of
frost buildup
Door may not be seating
properly
Door is kept open too long, or is
opened too frequently
This is normal
Check door installation
Open the door less often
Odors in convertible
refrigerator/deep freez-
er
Interior needs to be cleaned
Food with strong odors are in
the convertible refrigerator/
deep freezer
Clean interior with sponge, warm water, and baking
soda
Many common convertible refrigerator/deep freezer problems are easily resolved. Try the troubleshooting
suggestions below to see if the problems can be resolved before having to contact the service department.
Display Status Function Response
Internal temperature
setting is displayed
Normal Operation
None
Alternating "E' and "7",
"8" or "9"
High temperature inside the
freezer cabinet
Operational error
Make sure door is properly closed
Contact Whynter Service Department via email at
Control panel beeps. “Hi
-Temp” is lit
Internal temperature is too high
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Press any button mute audible alarm
Control panel beeps.
“Door Open” is lit
Door Open
Close freezer door
Display Off
Once the desired temperature
level is set, the set temperature
will stay on for about 30 sec-
onds then it will disappear.
Power failure
None
Reconnect power supply
Contact Whynter Service Department via email at
ALARM FUNCTION TABLE
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