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22
Troubleshooting
Before contacting service, check the following to avoid unnecessary service charges.
Problem Problem Solving Steps
Ignition will not operate Is the power supply cord unplugged?
Plug into a grounded 3 prong outlet.
Has a household fuse been blown or has the circuit
breaker been tripped?
Replace the fuse or reset the circuit
.
Surface burners will not operate Is the power supply cord unplugged?
Plug into a grounded 3 prong outlet.
Has a household fuse been blown or has the circuit
breaker been tripped?
Replace the fuse or reset the circuit.
Is this the first time the surface burners have been
used?
Turn on any one of the surface burner knobs to release air
from the gas lines.
Is the control knob set correctly?
Push in knob before turning to a setting.
Are the burner ports clogged?
See “Cleaning the burner cap and gas spreader” section.
Surface burners flames are uneven yellow and/or noisy Are the burner ports clogged?
See “Cleaning gas burners” section.
Are the burner caps positioned properly?
See “Cleaning the burner cap and gas spreader” section.
Is propane gas being used?
The appliance may have been converted improperly.
Contact a service technician.
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