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–8–
ENGLISH ESPAÑOL FRANÇAIS
TROUBLESHOOTING
PROBLEM SOLUTION
Refrigerator is not getting any power (no hum, etc.)
Make sure that the plug is in all the way
Make sure that the thermostat knob is not set to 0 (o)
Check that the fuse hasn’t blown, or that a household fuse or
circuit breaker hasn’t tripped.
Food in the refrigerator is freezing when it shouldn’t.
Lower the number of the thermostat (higher numbers are cold-
er).
Food in the refrigerator is not cold enough.
Make sure that the door to the refrigerator is closed all the way
and that the refrigerator is level.
Check the ambient temperature of the room. If it’s very warm,
this may be expected.
If you recently put very warm food in the refrigerator, this is
normal.
Make sure that the gasket/seal around the door is free of debris.
If the seal is not tight, warm air from the environment may seep
in.
This is also normal when the unit is turned on aer being o an
extended time.
If food is tightly packed, make sure the food is more evenly
distributed. Do not over-pack the fridge unit.
The temperature inside the refrigerator is too warm.
Make sure that the temperature setting is at the desired selec-
tion. See “Using Your Appliance” for more details.
This could be caused by opening the door too frequently and
letting in too much warm air.
This can be caused by warm food.
It can take at least four hours for your refrigerator to get to its
target temperature setting if it is being used for the first time or
has been o for an extended period of time.
The outside of the unit is warm.
This is normal and expected behavior. Warmth prevents the
formation of moisture.
There are many dierent noises heard emanating from the re-
frigerator at dierent times. This includes loud sounds when
it is first turned on, fans running, popping, boiling, gurgling
or cracking sounds
All of these noises are typical during normal operation and cy-
cles, especially when the door has been opened. These noises
are caused by the compressor motor and the refrigerant which
is circulated through the system.
There are vibrating or rattling sounds when the unit runs.
Make sure the unit is level and that is not touching a wall. See
the “Leveling the Unit” section above.
There is moisture appearing on the inside of the refrigerator
walls.
This can be caused by debris in the door gasket/seal preventing
a tight seal. As well, it is a normal occurrence if the ambient air
is humid. This can also occur if the door is opened very fre-
quently.
There is moisture appearing on the outside of the refrigerator
walls.
Make sure that your door is closing properly and that there is
no debris in the door gasket/seal. This may also be due to a
fluctuation in room temperature. Wipe the residue away. If this
continues to happen, contact a qualified technician for assis-
tance.
The door will not close completely.
Make sure that the unit is not overstued with food.
Make sure that the shelves are properly in position.
Make sure the door gasket/seal is clean.
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