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18
ASSISTANCE
OR SERVICE
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you
only use factory specified replacement parts. Factory specified
replacement parts will fit right and work right because they are
made with the same precision used to build every new
THERMADOR
®
appliance.
To locate factory specified replacement parts in your area, call
1-800-735-4328.
In the U.S.A.
Call the Thermador Customer Interaction Center toll free:
1-800-735-4328.
Our consultants provide assistance with:
■
Features and specifications on our full line of appliances.
■
Referrals to local dealers.
For further assistance
If you need further assistance, you can write to Thermador with
any questions or concerns at:
Thermador
5551 McFadden Ave.
Huntington Beach, CA 92694
Please include a daytime phone number in your correspondence.
In Canada
Call the Thermador Customer Interaction Center toll free:
1-800-735-4328 Monday to Friday 5:00 a.m. - 6:00 p.m. (PST).
Saturday 8:30 a.m. - 4:30 p.m. (PST).
Our consultants provide assistance with:
■
Features and specifications on our full line of appliances.
■
Referrals to local dealers.
For service in Canada
Call 1-800-735-4328. Thermador Canada designated service
technicians are trained to fulfill the product warranty and provide
after-warranty service, anywhere in Canada.
For further assistance
If you need further assistance, you can write to Thermador
Canada with any questions or concerns at:
Thermador
5551 McFadden Ave.
Huntington Beach, CA 92694
Please include a daytime phone number in your correspondence.
Replacement Parts
To order replacement parts, call 1-800-735-4328 for the
authorized parts distributor in your area. In Canada, call
1-800-735-4328.
Base grille water filter cartridges:
NOTE: Do not use with water that is microbiologically unsafe
or of unknown quality without adequate disinfection before
or after the system. Systems certified for cyst reduction may
be used on disinfected waters that may contain filterable
cysts.
Standard Cartridge:
Order Part: WAFILTER (LC400V)
WATER FILTER
CERTIFICATIONS
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