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49-7000116 Rev. 0
Troubleshooting Tips
Problem Possible Causes What To Do
Oven will not start A fuse in your home may be blown or
the circuit breaker tripped.
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Power surge. 8QSOXJWKHPLFURZDYHRYHQWKHQSOXJLWEDFN
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Plug not fully inserted into wall outlet.
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Door not securely closed. 2SHQWKHGRRUDQGFORVHVHFXUHO\
Control panel lighted, yet
oven will not start
Door not securely closed 2SHQWKHGRRUDQGFORVHVHFXUHO\
Start/Pause button not pressed after
entering cooking selection.
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Another selection entered already in
oven and Cancel/Off button not pressed
to cancel it.
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Cooking time not entered after pressing
Cook Time
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Cancel/Off was pressed accidentally 5HVHWFRRNLQJSURJUDPDQGSUHVV6WDUW3DXVH
Food weight not entered after selecting
Weight Defrost or Time Defrost
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“LOCKED” appears on
display
The control has been locked. 3UHVVDQGKROG&DQFHO2IIIRUDERXWVHFRQGV
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Floor of the oven is warm
even when the oven has
not been used
The cooktop light is located below the
oven floor. When light is on, the heat it
produces may make the oven floor get
warm.
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You hear an unusual low-
tone beep
You have tried to change the power
level when it is not allowed.
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Vent fan comes on
automatically
The vent fan automatically turns on
to protect the microwave if it senses
too much heat rising from the cooktop
below.
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SENSOR ERROR appears
on the display
When using a Sensor feature, the door
was opened before steam could be
detected.
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Steam was not detected in a maximum
amount of time.
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TROUBLESHOOTING TIPS
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