
SAFETY AND INSTRUCTION MANUAL

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Contents:
Thank you for purchasing this Kettle from the Tower range.
It has been designed to provide many years of trouble-free
use.
Please read this manual carefully BEFORE using the kettle
for your own safety.
There are many benefits to using a Tower Kettle:
• Boil dry protection that automatically turns the kettle
off if it doesn’t contain enough water.
• Washable filter that makes maintaining the kettle
simple and easy.
• 1.7 litre capacity.
• 360° swivel base for ease of use.
• 3kW rapid boil for a quick brew or coffee.
Cleaning & Care

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1 - Specifications:
This box contains:
Instruction Manual
Structure of your appliance:
1. Lid
2. Level Indicator
3. Chrome Handle
4. ON/OFF Switch/Power Indicator
5. 360° Rotational Base with Cord
Storage
2 - Technical Data:
Description: 1.7L Kettle
Model: T10023
Kettle
Kettle Base

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Rated Voltage: 220-240V
Frequency: 50Hz
Power Consumption: 2520-3000W
Documentation
We declare that this product conforms to the following product legislation in
accordance with the following directive(s):
2014/30/EU Electromagnetic Compatibility Directive.
2014/35/EU Low Voltage Directive.
2011/65/EU Restriction of Hazardous Substances Directive.
1935/2004/EC Materials & Articles in Contact With Food
(LFGB section 30 & 31).
RKW Quality Assurance, United Kingdom.
Should you encounter problems or require a replacement part, contact the Tower
Customer Support Team: +44 (0) 333 220 6066.
Any necessary spare parts may be ordered from the Tower website.
Your warranty becomes void should you decide to use non Tower spare parts.
Spare parts can be purchased.
3 - Important Safety Information:
Please read these notes carefully BEFORE using your
Tower appliance
• Check that the voltage
• of the main
circuit corresponds

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with the rating of the appliance
before operating.
•
• If the supply cord or appliance
is damaged, stop using the
appliance
immediately and •
seek advice from the
manufacturer, its service agent
or a similarly qualified person.
•
• DO NOT let the cord hang over
the edge of a table or counter
or let it come into contact with
any hot
surfaces. •
• DO NOT carry the appliance by
the power cord.
• DO NOT use any extension cord
with this appliance.
•
• Always attach the plug to the
appliance first, and then plug
the cord into the wall outlet. To
disconnect, turn all controls to
“off”, then remove the plug
from wall outlet.
•
DO NOT pull the plug out by the cord as
this may damage the plug and/or the
cable.
DO NOT place on or near a hot
gas or electric burner, or in a
heated oven.
Switch off at the wall socket
then remove the plug from the
socket when not in use or
before cleaning.
Switch off and unplug before
fitting or removing tools/
attachments, after use and
before cleaning.
The use of accessories and
attachments not
recommended by the
appliance manufacturer
may result in fire, electric
shock or injury.
DO NOT attempt to dismantle
the kettle or base. No user
serviceable parts are inside the
kettle and base. For any
problem, contact the
authorized service facility for
help.
Close supervision is necessary
when any appliance is used by
or near children.
• Children should not play
with the appliance.

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• This appliance can be used by
children aged from 8 years and
above and persons with reduced
physical, sensory or mental
capabilities or lack of experience and
knowledge if they have been given
supervision or instruction
concerning use of the appliance in a
safe way and understand the
hazards involved.
• Cleaning and user maintenance
should not be undertaken by
children without supervision.
• Take care when any appliance is
used near pets.
• DO NOT use this product for
anything other than its intended
use.
• This appliance is for household use
only.
• Use only clean cold water, and let
the water run for approx. two
minutes before filling.
• The appliance operates at very high
temperatures.
• CAUTION: There is danger of
scalding from escaping water or
steam.
• DO NOT touch any part of
the kettle except the
handle when the appliance
is in use, and ensure that
the lid is properly closed.
• This appliance is designed
for heating water only.
Never put any other liquid
into the kettle.
• The appliance must be
positioned so that the plug
is accessible.
• If the kettle is overfilled,
boiling water may be
ejected.
• WARNING – Position the
lid so that steam is
directed away from the
handle.
• WARNING – DO NOT
remove the lid while the
water is boiling.
• The kettle is only to be
used with the stand
provided.
• CAUTION – Ensure that the
kettle is switched off
before removing it from its
stand.

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• NEVER use the kettle if it has been
dropped on the floor or in any way
damaged
• This appliance is intended to be
used in household and similar
applications such as: Staff kitchen
areas in shops, offices and other
working environments; by clients in
hotels, motels and other residential
type environments; farm
houses; bed and breakfast
type environments.
• In the unlikely event the
appliance develops a fault,
stop using it immediately
and seek advice from the
Customer Support Team:
+44 (0) 333 220 6066
4 - Before First Use
1. Remove the parts from the packaging.
2. Prior to initial use, clean your kettle by going through several boiling cycles, using
clean water with each cycle and filling the kettle to its upper marking. The water will
reach boiling point after approximately 5 minutes. The kettle switches off
automatically.
3. Discard the boiled water and wait for the kettle to cool. Then rinse the kettle with
cold water.
4. Your appliance is now ready for normal use.
5. Dispose of the packaging in a responsible manner
5 - Using Your Appliance
1. Remove the lid and fill the kettle.
2. The water level must be between the MAX and MIN fill lines.
3. Replace the lid making sure it is closed correctly.
4. Ensure that both the base unit and the base of your kettle are not wet.
5. Place the kettle onto the base unit and plug in.
6. Switch the kettle on by pushing the ON/OFF switch to the ‘On’ position.
7. Your kettle will begin to boil and will switch off automatically when it is done. The
On/Off switch will automatically move into the ‘OFF’ position when done. Whilst the
kettle is boiling the LED light on the ON/OFF switch will illuminate.
8. The kettle can be switched off manually by putting the ON/OFF switch to ‘OFF’. Note:
The On/Off switch will also automatically return to the off position when it is
finished boiling.

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Note: You can stop the boil process at any time by pushing the On/Off switch up to the
off position.
9. If you need to boil the kettle again, wait for a few seconds - allow the ON/OFF switch
time to reset.
10. When you lift the kettle up, you may see drops of water on the base. This is just
condensation from steam.
11. To avoid splashing or spilling, pour the kettle slowly and do not over-tilt it.
WARNING! NEVER REMOVE THE LID DURING BOILING
Tips: Improve the quality of your drinks by always using fresh water.
Empty the kettle after each use.
Be economical and do not boil more water than you need.
Boil Dry Protection:
• Your kettle will switch off automatically if you try to use it with too little water or if it
is empty.
• If this happens, ensure the On/Off switch is in the off position, remove it from the
base unit and allow it to cool down before re-filling.
• Wait at least 15 minutes for the cut-out to reset before refilling with cold water and
boiling.
Note: Do not switch the kettle on unless it contains at least one cup of water. Misuse of
this kind can shorten the lifespan of the kettle.
Filter:
• Your kettle is fitted with a filter. The filter helps to prevent lime-scale from getting
into your drink.
• The filter should be cleaned regularly, in particular if there are noticeable deposits
left on it, or if pouring is affected in anyway.
• To clean the filter, rinse it under the tap.
6 - Troubleshooting
Questions
Answers
Water is coming out of
the spout of the kettle.
1.
2.
Only fill the kettle to the max fill line.
Ensure you wait 10 seconds for the boiling water to settle before
pouring.

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3.
The kettle may still have de-scaling solutions inside. Follow the full
instructions of your de-scaling agent and make sure to rinse the
kettle thoroughly before use.
My kettle will not
switch off.
1.
This may be due to a build-up of lime-scale – de-scale your kettle
regularly.
2.
The lid on your kettle may not be firmly shut. Push the lid down to
ensure a tight fit.
There are water
droplets on the base
unit – should I be
worried?
No. The water droplets are there due to condensation. This is
completely normal.
My kettle will not
switch on.
1.
You may not have enough water in your kettle, causing the boil dry
protection to activate. Make sure the water surpasses the min fill
line.
2.
Check that the kettle is properly connected to the power supply.
3.
The element may be broken. Contact The Tower Customer Support
Team on: +44 (0) 333 220 6066.
7 - Recycling
DISPOSAL OF THE UNIT
Appliances bearing the symbol shown here may not be disposed of in domestic
rubbish. You are required to dispose of old electrical and electronic appliances like this
separately.
Please visit www.recycle-more.co.uk or www.recyclenow.co.uk for access to information
about the recycling of electrical items.
Please visit www.weeeireland.ie for access to information about the recycling of
electrical items purchased in Ireland.
The WEEE directive, introduced in August 2006, states that all electrical items must be
recycled, rather than taken to landfill.
Please arrange to take this appliance to your local Civic Amenity site for
recycling, once it has reached the end of its life.

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8 - Cleaning & Care
Cleaning The Outside and Base Unit:
1. Remove plug from the mains socket and allow the appliance to cool down before
cleaning.
2. Do not immerse the base unit, kettle or plug/power cord in water or any other liquid.
3. Clean the base unit and outside of the appliance by wiping it with a damp cloth. A
little detergent can be added if needed.
4. Do not use scouring pads, steel wool, any form of strong solvents or abrasive cleaning
agents to clean the appliance; they may damage the outside surfaces of the
appliance.
De-Scaling:
IMPORTANT: Failure to de-scale your kettle may invalidate your guarantee. If you do not
de-scale your kettle regularly, the build-up of lime-scale may result in the following:
• The kettle taking longer to boil.
• Damage to the heating element.
• The safety cut out may operate prematurely, switching the kettle off before the
water has boiled.
To Minimise Scale Build-Up:
• Empty the kettle of water after each use.
• Do not allow water to stand in the kettle overnight.
• Using filtered water instead of tap water will help to reduce lime-scale build up.
How To De-Scale:
Note: Should the appliance switch off before reaching boiling point this is a sign that de-
scaling is necessary.
• Any regular de-scaling agent may be used, provided the relevant instructions are
observed. To avoid spillage, DO NOT fill the kettle to the upper mark if the de-scaling
agent causes the water to foam.
• To clean the kettle thoroughly of any de-calcification residue; let it go through several
boiling cycles using clean water with each cycle. Rinse the kettle with clean water
afterwards.
• It is advisable to remove limescale deposits from the kettle at regular intervals.
Removing Limescale Build-up:
If using a kettle cleaning solution make sure to follow the instructions.
• Natural Cleaning Method for Limescale Removal:

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• Fill the kettle with equal parts water and vinegar (white wine vinegar, cider vinegar or
lemon juice work particularly well). Allow the kettle to boil (pay attention that the
contents do not boil over) and let it stand for 30-40 minutes.
• When finished empty the kettle and rinse it with water.
• The kettle should now be free from limescale and can be used again.
9 - Wiring Safety for UK Use Only
IMPORTANT
As the colours in the
mains lead of this
appliance may not
correspond with the coloured markings
identifying the terminals in your plug,
please proceed as follows:
The wires in the mains lead are coloured in
accordance with the following code:
Blue neutral [N] Brown live [L]
Green/Yellow [EARTH]
Plug Fitting Details (Where Applicable). The
wire coloured blue is the neutral and must
be connected to the terminal marked [N]
or coloured black.
The wire coloured brown is the live wire
and must be connected to the terminal
marked [L] or coloured red.
The wire coloured green/yellow must be
connected to the terminal marked with the
letter [E] or marked .
On no account must either the brown or
the blue wire be connected to the [EARTH]
terminal .
Always ensure that the cord grip is
fastened correctly.
The plug must be fitted with a fuse of
the same rating already fitted and
conforming to BS 1362 and be ASTA
approved.
If in doubt consult a qualified electrician
who will be pleased to do this for you.
Non-Rewireable Mains Plug If your
appliance is supplied with a nonrewireable
plug fitted to the mains lead and should
the fuse need replacing, you must use an
ASTA approved one (conforming to BS
1362 of the same rating).
If in doubt, consult a qualified electrician
who will be pleased to do this for you.
If you need to remove the plug –
disconnect it from the mains – and then
cut it off of the mains lead and
immediately dispose of it in a safe manner.
Never attempt to reuse the plug or insert it

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into a socket outlet as there is a danger of
an electric shock.
10 - Warranty

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This product is guaranteed for 12 months from
the date of original purchase. If any defect
arises due to faulty materials of workmanship,
the faulty products must be returned to the
place of purchase. Refund or replacement is at
the discretion of the retailer.
The Following Conditions Apply:
• The product must be returned to the
retailer with proof of purchase or a receipt.
• The product must be installed and used
in accordance with the instructions contained
in this instruction guide.
• It must be used only for domestic
purposes.
• It does not cover wear and tear,
damage, misuse or consumable parts.
• Tower has limited liability for incidental
or consequential loss or damage. This
guarantee is valid in the UK and Eire only.
The standard one year guarantee is only
extended to the maximum available for each
particular product upon registration of the
product within 28 days of purchase. If you do
not register the product with us within the 28
day period, your product is guaranteed for 1
year only.
To validate your extended warranty, please visit
www.towerhousewares.co.uk and register with
us online. Alternatively, call our customer
registration line on +44 (0) 333 220 6066.
Please note that length of extended warranty
offered is dependent on product type and that
each qualifying product needs to be registered
individually in order to extend its warranty past
the standard 1 year.
Extended warranty is only valid with proof of
purchase or receipt.
11 - Your Receipt
Affix your store receipt to this page for safe
keeping.

