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24
Forza Warranty U.S.A.
The warranties provided by Forza in this statement apply exclusively to Forza appliances and accessories sold as new
products to the original owner by a Forza authorized distributor, retailer, dealer or service center and installed in the United
States.
The warranties provided in this statement are not transferable and have validity from the date of original purchase.
Duration Of Warranty:
For twenty-four (24) months from the original date of purchase, the Forza warranty covers all parts and labor to repair or
replace, under normal residential use, any part of the product that proves to be defective, in materials or workmanship, as
a result of the original manufacturing process. Repairs must be performed by an authorized Forza Service Center during
normal working hours.
Responsibilities Of The Buyer:
When writing or calling about a service problem, please include the following information:
• Your name, address and telephone number
• Appliance model and serial number
• Name of your dealer
• A clear description of the problem you are having
• Proof of purchase (sales receipt)
Cosmetic Warranty:
Forza will cover parts showing cosmetic defects (doors, handles, glass, product frames, racking and interior, exterior surfaces)
in materials and workmanship for a period of seven (7) days after the delivery of the appliance. This coverage will include
scratches, stains, surface imperfections on stainless steel, paint and porcelain, with the exception of slight dierences in
color due to materials and painting/enameling technologies. Slight color variations may be due to the inherent dierences in
painted parts and porcelain parts as well as dierences in kitchen lighting, product locations, and other factors. Therefore,
this warranty does not apply to color variations attributable to such factors.
Labor costs, B-stock items, products not sold in the original factory packaging and display appliances are not covered.
What Is Not Covered:
1) Use of the product in commercial applications.
2) Maintenance call-outs in which no defects are found.
3) Repair services provided by any service center that is not authorized by Forza.
4) Damage or repairs to correct any service provided by an unauthorized service center.
5) Damage or repair services to correct the use, addition or substitution of any original part with an unauthorized part.
6) Installation not compliant with local electrical codes or plumbing codes.
7) Defects or damage due to improper storage of the product.
8) Damage due to the failure to follow the manufacturer’s recommended care, cleaning and maintenance instructions;
in particular, damage to the oven and/or the cooktop if they have not been cared for and cleaned according to these
instructions.
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